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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property

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Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2185 Marriott Dr, West Dundee, IL, 60118
  • Santa's Village
    ‪6 min drive‬
  • Grand Victoria Casino
    ‪7 min drive‬
  • NOW Arena
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

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About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site. Weekly housekeeping is available.
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with double sofa beds. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Extended Stay America Suites Chicago Elgin West Dundee, you'll be close to Santa's Village. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness centre, barbecue grills, and a picnic area are also featured at the business-friendly Extended Stay America Suites Chicago Elgin West Dundee. Free self parking is available.

This West Dundee hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 114 out of 364 reviews
Rating 8 - Good. 61 out of 364 reviews
Rating 6 - Okay. 43 out of 364 reviews
Rating 4 - Poor. 48 out of 364 reviews
Rating 2 - Terrible. 98 out of 364 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

David, kissimmee

Travelled with family
El service muy malo y pague el deposito de seguridad doble y no me lo devolvieron para tras son uno ladrones
Stayed 1 night in Feb 2025

2/10 Terrible

Jaimes

Stayed 6 nights in Feb 2025

8/10 Good

Shakari, Muskegon

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Feb 2025

2/10 Terrible

Deymone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Meagan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room

The room had so many issues, fridge was not cool, all of the doors in the room were broken bathroom doors wouldn’t even close. Also the worse is part… there were roaches in the room!
Stayed 1 night in Feb 2025

6/10 Okay

Mauricio

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

KALONDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Carolina

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Mopelola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Stayed 1 night in Feb 2025

10/10 Excellent

Hector, kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 3 nights in Feb 2025

4/10 Poor

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
I wouldn't suggest booking here. Our office booked a room for a guest and her son, coming into town for an acting gig. They were supposed to stay the week, but they were evacuated from their room without explanation after the first night. The hotel didn't have another room to offer them so we were promised a refund on two separate occasion. We never got it. Filed a claim with our protected stay insurance and was denied because evacuation by the hotel isn't covered. Needless to say, not on the up and up.
Stayed 4 nights in Jan 2025

10/10 Excellent

Monica

Stayed 1 night in Feb 2025

4/10 Poor

Fredericka

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No pool area, No fresh , hot breakfast, Room was dirty
Stayed 3 nights in Jan 2025

2/10 Terrible

Lucretia

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean rude front desk staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Recardo

Stayed 2 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, courtesy by staff, clean and quiet !
Stayed 9 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around. Can't beat the price.
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Stayed 1 night in Dec 2024

2/10 Terrible

Alejandro

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was the one that reserved the room so why they ask for id on all the adults staying when they have nothing to do with it? Place to stinky like too much humidity! Plus no one can visit you, they have a tow truck ready to tow cars with no parking permit!
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Travelled with partner
Disliked: Staff & service
The policies here are insane. As i take care of the travel arrangements, my partner doesn't usually need their License with them unless we are getting drinks somewhere. This place required it from both of us at check in even when we told them we didn't have hers on us. Highly disappointed to the point didn't even stay there. Went home instead
Stayed 1 night in Dec 2024