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Extended Stay America Suites Chicago Elgin West Dundee

Property class: 2.5

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Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2185 Marriott Dr, West Dundee, IL, 60118
  • Place, Sherman Hospital
    ‪4 min drive‬
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Extended Stay America Suites Chicago Elgin West Dundee

This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with double sofa beds. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Extended Stay America Suites Chicago Elgin West Dundee, you'll be close to Santa's Village. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness centre, barbecue grills, and a picnic area are also featured at the business-friendly Extended Stay America Suites Chicago Elgin West Dundee. Free self parking is available.

This West Dundee hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 193 out of 563 reviews
Rating 8 - Good. 88 out of 563 reviews
Rating 6 - Okay. 67 out of 563 reviews
Rating 4 - Poor. 64 out of 563 reviews
Rating 2 - Terrible. 151 out of 563 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

James

Stayed 1 night in Jan 2026

8/10 Good

Dan

Travelled with family, Travelled with pets
Liked: Cleanliness
I have stayed at this property twice. It's very nice to be able to book a suite as opposed to a double room. They have coffee in the lobby in the morning, but I wish they had a coffee maker in the room. Otherwise, on both occasions the stay has been fine.
Stayed 1 night in Jan 2026

10/10 Excellent

Alisha

Stayed 2 nights in Dec 2025

6/10 Okay

Cathryn M

Stayed 2 nights in Jan 2026

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Under construction roaches in room
Stayed 1 night in Dec 2025

8/10 Good

Wilson

Stayed 1 night in Dec 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great.
Stayed 1 night in Sep 2025

8/10 Good

Fabricio

Stayed 7 nights in Dec 2025

6/10 Okay

Ilene

Stayed 1 night in Dec 2025

2/10 Terrible

Derrett

Disliked: Staff & service, amenities
It took me ten minutes to check in. Then when it was time to check out. There was no one at the the front desk to check out for over an hour. I kept calling front desk for something but I didn’t receive and answer. Very poor customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

Dmitry, Citrus Heights

Stayed 1 night in Dec 2025

6/10 Okay

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Ednaliz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really good.
Stayed 14 nights in Dec 2025

4/10 Poor

Denys

Stayed 2 nights in Dec 2025

2/10 Terrible

mark

Stayed 1 night in Dec 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & staff was very helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Ednaliz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Nov 2025

4/10 Poor

Tamara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were all pleasant to deal with. The cleanliness of the room was horrible. Oven door was broken hair in the kitchen drawers. The kitchen floor was dirty and food was on walls that could of been wiped clean.The bathroom looked like it was given a quick wipe. Long black hair was on bathroom floor like the floor wasn't even mopped. I don't feel the need to go on if everything wasn't booked around us and it would of been affordable we would of left. Would not recommend.
Stayed 2 nights in Nov 2025

2/10 Terrible

Trina

Liked: Cleanliness, staff & service, amenities
Room the dishwasher had water in it the heat didn’t work I froze the whole time the night attendant had to bring me blanks at 3am this morning so I left a early this morning
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Nov 2025

4/10 Poor

Lee

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025