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The Com Plex Motel

3.0 star property

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Photo gallery for The Com Plex Motel

Front of property – evening/night
Exterior
Family Studio Suite, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Restaurant
Staircase

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Wairere Falls
    ‪2 min walk‬
  • Place, Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Place, Whakatane River Walk
    ‪5 min walk‬
  • Airport, Whakatane (WHK)
    ‪17 min drive‬

Room options

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

9.8 out of 10
Exceptional
(51 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Accessible Studio Suite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Twin Suite- McAlister (Top Floor)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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  • Air conditioning
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4.7 out of 5, Exceptional, 90 reviews
The price is €73
includes taxes & fees
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About this property

The Com Plex Motel

Motel in Whakatane with free parking
A restaurant, free self-parking and free Wi-Fi in public areas are available at this motel.
The Com Plex Motel offers 28 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Com Plex Motel. During your stay, you're just a quick walk from Whakatane River Walk. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Steps from Whakatane River Walk and Wairere Falls
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

The Comm Restaurant & Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 7:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 303 out of 379 reviews
Rating 8 - Good. 68 out of 379 reviews
Rating 6 - Okay. 5 out of 379 reviews
Rating 4 - Poor. 3 out of 379 reviews
Rating 2 - Terrible. 0 out of 379 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Uma

Stayed 4 nights in Aug 2025

10/10 Excellent

Keriana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the spacious shower, clean and tidy, would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Keriana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sammuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation
Stayed 1 night in Aug 2025

10/10 Excellent

Deanne

Stayed 2 nights in Aug 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay will stay again but they need to check there rooms as one of the dining chairs felt like it was going to break but other wise was fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Toni-Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities
Check in was quick and efficient - and we found we had been upgraded to an upstairs Queen suite. It was spacious, the bed very comfortable and facilities good. Tv, fridge, microwave, kettle, crockery, cutlery and some glassware provided. Coffee, hot chocolate, biscuits and chocolate replenished each day. The bathroom was large with a powerful shower. Hot water was plentiful. We chose The Com Plex due to its location just off the main street. Two supermarkets were within easy walking distance. There were plenty of places to eat nearby. We were so pleased that we stayed here and would highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chrissy

All up everything was great.
Stayed 1 night in Jul 2025

8/10 Good

Dianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
easy Parking and Convenient to Town
Stayed 2 nights in Jul 2025

8/10 Good

Nik

Stayed 3 nights in Jul 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025

10/10 Excellent

Mere

Stayed 1 night in Jul 2025

8/10 Good

jody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was a good size and very clean. Very handy location to town. Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandre

Stayed 1 night in Jun 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice comfortable room, no one below you or either side of you so pleasantly quiet, great location and friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mere

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation. Staff were excellent and went above and beyond to meet our needs. Highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. Parking at the unit door. Attached restaurant meals very nice. Easy walk into Whakatane centre, shops, café, waterfront. Pleasant friendly staff. Enjoyed staying.
Handy parking
Nice restaurant
Great meals
Whakatane waterfront walk.
Stayed 2 nights in May 2025

10/10 Excellent

Nyah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, super clean. Would highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was very clean and tidy. It was only a short walk from numerous cafes and restaurants. I would stay again if I was staying in the area
Stayed 1 night in May 2025