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The Com Plex Motel

3.0 star property

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Photo gallery for The Com Plex Motel

Front of property – evening/night
Staircase
Restaurant
Family Studio Suite, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Mataatua: The House That Came Home
    ‪3 min walk‬
  • Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Whakatane Hospital
    ‪4 min drive‬
  • Whakatane (WHK)
    ‪19 min drive‬

Room options

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Twin Suite- McAlister (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Accessible Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Ground Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Suite - Merritt (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Suite- Simpkins (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Tuscany Villas Boutique Motel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, (70)
The price is €89
for 1 room
includes taxes & fees
11 Jun - 12 Jun
Tuscany Villas Boutique Motel

About this property

The Com Plex Motel

Motel in Whakatane with free parking
A restaurant, free self-parking and free Wi-Fi in public areas are available at this motel.
The Com Plex Motel offers 28 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Com Plex Motel. During your stay, you're just a quick walk from Whakatane River Walk. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Steps from Whakatane River Walk and Wairere Falls
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

The Comm Restaurant & Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: NZD 0 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 7:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 263 out of 329 reviews
Rating 8 - Good. 59 out of 329 reviews
Rating 6 - Okay. 5 out of 329 reviews
Rating 4 - Poor. 2 out of 329 reviews
Rating 2 - Terrible. 0 out of 329 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy and modern and very convenient
Stayed 4 nights in Feb 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable clean room. Great shower. Cooling on heat pump was very efficient. Front desk dealt professionally with a small mishap that I had.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter, Seaford Rise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean very well serviced all the ammenities that we require for a comfortable stay. Would highly recommend Close to city eatery and shopping strip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real surprise of a Motel.

This Motel incorporates the Old with the New. We stayed in the fully refurbished Old part of the Hotel, It was really great with plenty of room, great bathroom, and great house guests. Good parking, and location has you are right in town..
Stayed 2 nights in Feb 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

sheree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good nights sleep...

We had a two night stay, it was really great, we stayed in the old part of the Hotel which has been fully refurbished. There was plenty of room, great Air Conditioning, bathroom was a little small but otherwise ok. Staff were really great, helpful and friendly, café / restaurant located down stairs, so overhaul a great stay, and hopefully will stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So pleasant. Room was clean, spacious, had everything we needed. And it was quiet at night. Excellent!!
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, good value
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, beautiful accomodation and lovely staff. Excellent cafes and walking spots.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

warren

Stayed 1 night in Jan 2025

8/10 Good

Shane, Hamilton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this same day as we were arriving and we got a call to confirm plus discuss options around others from our group staying there. Check in was simple and they we very accommodating. Will stay there again next time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, close to places to walk and eat, thanks very much
Stayed 1 night in Jan 2025

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Impeccable, very clean. Great location. Children friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minutes to shop 3 mins to beach, very clen a spacious, comfortable room. Will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Steward

Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying there during our short trip, thank you!
Stayed 2 nights in Jan 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service
Good location. Nice and clean. Shower design isn't great - shower itself is good, but shower water covers bathroom floor and spreads to carpet outside of bathroom - left a musty smell in the room despite the air fresheners.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean tidy room pleasent staff felt homley
Stayed 1 night in Dec 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gerry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julie, Te Awamutu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was excellent. It was let down by the quality of the bed. When staying in such a new complex i would have expected a lovely plush mattress. Instead we had a thin mattress that showed and felt every spring. It was not a comfortable night sleep. For that alone we will not stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was good albeit the family room was a tad on the small size and lacked bedside tables; and in particular lamps as the only light was in the ceiling which meant early bedtime for everyone.
Stayed 1 night in Dec 2024