6/10 Okay
Verified traveller
Travelled with family
21 Aug 2025
Nice staff, but room cleanliness an issue.
First room - dirty fridge, dirty inside microwave and white stuff out side of it and it was next to bathroom and this white stuff was also on bathroom door. The bathtub walls and tub had soap scum and someone else's hair on on it and then we found brown crusty stuff on my daughter's bed the next day on the side of it on the sheets (we did not have anything that would make this kind of mess). When reported they did send someone to clean the sheets and they also cleaned the fridge but nothing else. The next day my daughter found a flea on her. This is a pet-friendly hotel. I reported it to the front desk and that staff member was really nice and insisted we move to another room. We did end up in a suite for the same price, however this one also had dirty mirrors and a metal towel rack that kept falling off the wall.
The people who worked the breakfast were really cheerful and the front desk were helpful and available when we had other questions. This hotel was a step up from another one I used on two other visits that unless they do a huge remodel, I never want to step foot in again... I don't know if there is a lack of training on how to clean hotel rooms between guests or there is not enough time, or what the issue is.
Verified traveller
Stayed 6 nights in Aug 2025



















