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Mackays Hotel Wick

3.0 star property

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Photo gallery for Mackays Hotel Wick

Standing proudly by the water, this historic building showcases its unique architecture with a prominent tower and series of windows.
A friendly bear mascot sits on a comfortable couch, surrounded by a display case and a framed certificate on the wall.
Enjoy serene views of a tranquil waterway from this building's windows.
Relax in a spacious room with a large bed, wooden wardrobe, and bedside table.
Enjoy a selection of beverages at our bar, featuring a variety of bottles and glasses, and comfortable seating for guests.

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
Union Street, Wick, Scotland, KW1 5ED
  • Wick Heritage Centre
    ‪3 min walk‬
  • Old Wick Castle
    ‪9 min walk‬
  • Pulteney Distillery
    ‪9 min walk‬
  • Wick (WIC)
    ‪19 min walk‬

Room options

View all photos for Business Apartment

Business Apartment | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Business Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic House

Basic House | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Basic House

  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Double Room Single Use, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room, River View

Superior Double or Twin Room, River View | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Double or Twin Room, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

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About this property

Mackays Hotel Wick

Eco-certified hotel with coffee shop/cafe and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available on request.
Mackays Hotel Wick offers 30 accommodations with complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mackays Hotel Wick, you're just a quick walk from Wick Heritage Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at No 1 Bistro
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Wick Heritage Centre and 8 minutes on foot from Old Wick Castle
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 676 square feet (63 square metres) and includes conference space. The eco-certified Mackays Hotel Wick also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Self parking is free. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

This 3-star Wick hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:30 AM and 9:30 AM.
No 1 Bistro – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 5 to 20 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • No 1 Bistro

Things to do

  • Books
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Winery release events

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 676 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 25 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 5 to 20 for adults and GBP 5 to 20 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mackays Hotel
Mackays Wick
Mackays Hotel Wick Wick
Mackays Hotel Wick Hotel
Mackays Hotel Wick Hotel Wick

Mackays Hotel Wick Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 204 reviews
Rating 8 - Good. 72 out of 204 reviews
Rating 6 - Okay. 11 out of 204 reviews
Rating 4 - Poor. 8 out of 204 reviews
Rating 2 - Terrible. 0 out of 204 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel. The rooms could use a little sound proofing, but it is lovely property
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Amenities
The staff was super welcoming. Great spot on our journey around Scotland!
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stop

We arrived in late and were still let check in and had a couple of lovely local whiskys in the bar. Breakfast the next morning was nice and simple and we were on our way. Perfect for a quick overnight stop.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much to see or do in Wick. Most places seemed to be closed
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was great. Food was excellent but the lady doing the breakfast service wasn’t very cheery and hardly said a word
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice n great breakfast to
Stayed 2 nights in Dec 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

teresa

Good hotel in Wick

Only stayed one night but it was a very nice hotel by side of river . Restaurant was very good - meal was excellent as was the service . Breakfast was very good too
Stayed 1 night in Oct 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

stephen

Liked: Amenities
Lovely friendly staff and manager . Would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Elayne

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Vicky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really make this hotel. So friendly and attentive. Even the really young restaurant staff were just so attentive and polite it was really lovely to see.
Stayed 1 night in Sep 2024

8/10 Good

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Luana

Liked: Cleanliness, staff & service
The dining area looked like a cheap tearoom & for the price of the meals & the room rate it wasn’t reflective.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, restaurant food excellent, great service would stay here again
Stayed 1 night in Jul 2024

8/10 Good

Carlos

Travelled with partner
Liked: Staff & service
The hotel appearance is consistent with the rest of the city. Wick is a bit dirty and industrial. However, the staff were very friendly and helpful, and food at the hotel was very good. We traveled to Wick for the coastline long hikes and that did not disappoint. The hikes were amazing and worth the effort to travel this far north.
Stayed 2 nights in May 2024

10/10 Excellent

John

Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, room comfort

Lovey hotel

Hotels.com booked us in here as we had been double booked at our original booking. We didn't mind at all and in fact we really enjoyed our stay at this lovely hotel.The staff were loely as was the room and breakfast. Very well done hotels.com and Mackays hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

GEOFF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient for the train station being just a short walk away. It was also convenient for the Wick Heritage Museum - a must for even the short term visitor. The hotel staff were very helpful, anticipating our needs. The room was very comfortable and the food tasty and substantial. Altogether a great place to stay.
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay on a stormy night during Babet!

River view room brought it all home! Dined in bistro and enjoyed an excellent fish and chips and dry white wine. Friendly and charismatic owner was on hand. No parking but road outside pretty much for the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Calum

Stayed 1 night in Oct 2023

10/10 Excellent

Natashia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mackays is in a good location near the harbour and within walking distance of the town. The room was clean and nicely decorated with all necessary amenities. I would recommend this hotel and stay again if we returned to Wick
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when travelling the NC500. Rooms spacious, clean, food enjoyable and area steeped in history. Owners of this hotel take pride in their property and service to guests. You will experience this all during your stay.
Stayed 1 night in Sep 2023