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Star-Apart Hansa Hotel

4.0 star property

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Photo gallery for Star-Apart Hansa Hotel

Front of property
Sauna
Restaurant
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Bahnhofstrasse 23, Wiesbaden, 65185
  • Place, Wilhelmstrasse
    ‪2 min walk‬
  • Place, Rhein Main Congress Center
    ‪3 min walk‬
  • Place, Kurhaus
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪24 min drive‬

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About this property

Star-Apart Hansa Hotel

This smoke-free hotel features a restaurant, a fitness centre and self parking. WiFi in public areas is free. Additionally, concierge services, laundry facilities and free newspapers are on-site.
Star-Apart Hansa Hotel offers 73 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Microwaves and espresso makers are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Star-Apart Hansa Hotel. During your stay, you're just a quick walk from Wilhelmstrasse. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the seafood restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Wilhelmstrasse and 3 minutes on foot from Museum Wiesbaden
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at Star-Apart Hansa Hotel. For a fee, parking is available.

This Art Deco Wiesbaden hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
"PESCALETTA" – On-site seafood restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A restaurant

Restaurants on site

  • "PESCALETTA"

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 4 floors
  • Art Deco architecture
  • Built in 1865
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free minibar (limited items)
  • Microwave

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 30 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Self-parking fee: EUR 15.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Star Apart Hansa Hotel
Star-Apart Hansa Hotel Hotel
Star-Apart Hansa Hotel Wiesbaden
Star-Apart Hansa Hotel Hotel Wiesbaden

Star-Apart Hansa Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 51 out of 65 reviews
Rating 8 - Good. 10 out of 65 reviews
Rating 6 - Okay. 3 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located for the centre of Wiesbaden, room was small but clean!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, close to the train station and to the marktplatz.
Stayed 2 nights in Aug 2025

10/10 Excellent

GLADYS, Gulf Breeze

Stayed 2 nights in Jun 2025

10/10 Excellent

Ralf

Stayed 4 nights in Mar 2025

10/10 Excellent

R Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property, quiet and clean

Beautiful hotel central to restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Garret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful old hotel with fun, modern renovations. The breakfast buffet was extensive and varied and the staff helpful and friendly. It was a perfect location in downtown Wiesbaden--shopping, the Kur Park and Kurhaus, the Casino were all within easy walking distance.
Stayed 2 nights in May 2024

6/10 Okay

Matthew

Liked: Staff & service, property conditions & facilities
The exterior of the hotel was amazing, and a great location right on the edge of the old city Wiesbaden. The interior decoration was from the 1950s and 60s Hollywood, and is tastefully done. The restaurant smelled amazing (but we had already eaten). We had a standard queen - the room and bathroom were nothing special but decent. We woke up in the morning and realized the sheets were dirty though. There is limited parking for 15€ a night. Overall, not bad, but maybe check the room first!
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only criticism I have is that there is no street level elevator so you have to lift your bags up many stairs
Stayed 1 night in Apr 2024

10/10 Excellent

Jean K

A Gem inside Wiesbaden

I planned a 3-night stay but only stayed 2 nights, because I had family in town and stayed with them the 3rd night. The hotel was immaculate and the receptionists were very helpful and friendly. My room was very spacious, quiet and had all the amenities I needed. I wish there were more English TV channels but I landed on one and it was fine. I opted for the eco-friendly service so my room didn’t have to be cleaned each day. But I saw the cleaners outside my room throughout my stay. And all common areas I frequented were pristine. The hotel is a stone’s throw from the train station as well as the downtown area, which turned out to be super convenient! If my journey ever returns me to Wiesbaden, I’ll definitely stay at this hotel again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Christin J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable bed. Helpful front desk. Free mini-bar a nice touch. Try the connected seafood restaurant!
Stayed 4 nights in Dec 2023

10/10 Excellent

Alphonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY!!! WILL STAY AGAIN! THANK YOU!!!

If you are visiting Wiesbaden and need a place to stay be sure to check out Star-Apart Hansa. My wife and I had an amazing 3 night stay. The Staff was amazing! From front desk to Housekeeping. It was very cool to see the huge Oscar Statue in ghe Lobby and pictures of celebrities from the past through present. The room and bathroom was very clean. The complimentary water, the mini bar, utensils and dish ware is a very nice touch. Tamara at the front desk was very helpful. My wife returned to the desk three times to ask her a question and each time she was friendly and courteous! They were also kind enough to store our many pieces of luggage for us and helped bring it out when we returned. THANK YOU (I cant remember the name of the lady who helped me with our huge bag. Im so sorry) If ever i need to stay in Wiesbaden I will return here and definitely recommend Atco my friends and others. THANK YOU STAR APART STAFF YOU ARE GREAT!
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really impressed

Really impressed with the service, location and how clean and modern this place is. The gym and sauna were are a excellent during our stay. See you again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Hans

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to other German hotels, the room here had enough space and even a usable working desk. another nice thing, there was an elevator , large enough for people with luggage.
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly everything in the mini bar was free! Hotel was fabulous. There was nice vegetarian food, the breakfast was beautiful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space close to Hauptbahnhof and city center. Friendly staff and great breakfast buffet.
Stayed 2 nights in Jun 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, very knowledgeable about questions I asked. Food delicious. Would go back!
Stayed 3 nights in May 2022

10/10 Excellent

Lori

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

goo Wiesbaden

Better than expected great location for us
Stayed 2 nights in Feb 2022

10/10 Excellent

Todd, St. Simons Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel with friendly staff.
Stayed 1 night in Dec 2021

10/10 Excellent

Kamran, Red Deer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and friendly staff!
Stayed 1 night in Oct 2021

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, the staff was amazing, everything was clean, and I slept very well!
Stayed 1 night in Oct 2021