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Lakes Hotel and Spa

5.0 star property

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Photo gallery for Lakes Hotel and Spa

Front of property
Lobby sitting area
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Penthouse with Roof Top Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Standard Double room with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex) | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Snug Double

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Snug Double

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Small Double

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Ground Floor Double

9.6 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Suite with Hot Tub (Adults Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Lakes Hotel and Spa's great location. During your stay, you're just a quick walk from Lake Windermere. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at The Bar, a bistro that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 15 hot tubs
  • Indulge with body wraps, aromatherapy or manicures and pedicures at Lakes Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the area's walkability and the helpful staff
  • Just a 4-minute walk from Lake Windermere and 4 minutes on foot from Bowness Pier
  • Airport shuttle service available for a fee
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
The Bar – This bistro specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird – This restaurant specialises in British cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Reviews

Lakes Hotel and Spa Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 976 out of 1197 reviews
Rating 8 - Good. 126 out of 1197 reviews
Rating 6 - Okay. 67 out of 1197 reviews
Rating 4 - Poor. 19 out of 1197 reviews
Rating 2 - Terrible. 9 out of 1197 reviews

Reviews

10/10 Excellent

Michelle was

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Parveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hitel in an udeal location, 5 min walk to Windermere Kake and town center with plenty of shops and eateries. The spa is ideal after a busy day out to unwind in. Cosy small double room was also modern and comfy, and a good size. Complimentary Elemis toiletries in bathroom too. We ate at the restaurant onsite which was very enjoyable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Aesthetically pleasing, clean, nice drinks and food. The spa was lovely. Great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Calum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel!!! Great food, great staff and totally relaxing! Will definitely be back :)
Stayed 2 nights in Jul 2025

10/10 Excellent

KAREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and spa decor beautiful. Our room was spacious with a very comfy king bed and beautifully decorated. Staff very attentive nothing was to much trouble. Fantastic stay would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good but not excellent

Hotel in a great location, bed comfort along with sofa comfort very poor. Well used ! Water pressure poor in the shower. Hotel very clean with friendly service and the Bentley car is a great touch for being dropped off anywhere local, spa bar a great touch.being charged £12 per day for car parking when you don’t book direct is a charge too far. Breakfast good but you have to be clear with the breakfast staff to avoid confusion.
Stayed 2 nights in Jul 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, room comfort

Stay was okay.

Lovely hotel, and good services, bed was okay, the room was also okay, the breakfast was good. The food in the restaurant was brilliant. The use of the Bentley is a good touch.
Stayed 2 nights in Jul 2025

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class hotel

A lovely 3 day stay with my wife for my 60th birthday. Location excellent, Staff very friendly & cooperative, rooms clean ,tidy & modern. We didn't eat in the restaurant apart from breakfast which was good. The complimentary Bentley was a bonus getting into town. Will definitely go again...
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great

Shower wasn’t great, there was leakage
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s ok

Our stay was ok. It was a lovely hotel with fantastic customer service but we were disappointed with the Spa being open to kids and quite a lot at the same time. Kids were playing in the plunge pool and hot tubs which made it difficult to relax and ruined our stay as we were only allowed to use the facilitates the same time as kids. This became an issue in the changing rooms too as the locker area is very small. We probably wouldn’t revisit and I’d definitely opt for kid-free spa’s now.
Stayed 1 night in Jul 2025

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wer exceptional, the room and jacuzzi wer perfection and breakfast was great too! My only complaint would be there was no smoking allowed on the bar terrace, they had fires in the table and amazing cocktails but not a smoking area, I'd have spent £100s and hours on that terrace but instead we stayed for one and left into town. They offer food so I can understand why but there should have been a smoking area.
Stayed 1 night in Jul 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the Lake District. Conveniently located near shopping and attractions. Bike rentals available onsite. The bars, lounges and restaurants were fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, staff were lovely
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I’ve ever had! Beutiful hotel will be coming back
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely hotel & great location. Breakfast always has a great selection too. We have stayed here previously & have booked to stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary break

Best welcome we’ve had checking into a Hotel, complimentary glass of fizz on arrival is a really nice touch. Amazing lake views. Very friendly, helpful staff, food and service absolutely spot on. Superb Spa. Well deserved ⭐️⭐️⭐️⭐️⭐️ ‘s
Stayed 2 nights in Jul 2025

6/10 Okay

LIBBY

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not very clean, towels had weird smell. Noisy in the apartments. Lift had no sensors causing injury twice very dated decor
Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the lakes

Excellent location weather was beautiful and the hotel was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place

Wonderful stay in a beautiful place! The spa was well cared for and clean and the staff couldn't have been more helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Sunghoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2025