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Macdonald Old England Hotel & Spa

4.0 star property

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Photo gallery for Macdonald Old England Hotel & Spa

Exterior
Deluxe Double Room, 1 King Bed (Feature) | Water view
Superior Suite, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains
Flat-screen TV
Deluxe Room, 1 Double Bed, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available

Explore the area

View in a map
23 Church Street, Windermere, England, LA23 3DF
  • Place, Lake Windermere
    ‪1 min walk‬
  • Place, Bowness Pier
    ‪2 min walk‬
  • Place, World of Beatrix Potter
    ‪4 min walk‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 Double Bed

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Macdonald Old England Hotel & Spa

Lakefront hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Macdonald Old England Hotel & Spa offers 106 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Windermere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Macdonald Old England Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Windermere. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lake Windermere and Bowness Pier
Macdonald Old England Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4973 square feet (462 square metres) and includes conference space. A children's pool, a sauna, and a library are also featured at the family-friendly Macdonald Old England Hotel & Spa. Parking is available for a fee.

This 4-star Windermere hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.
On-site venue – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Terrace Lounge & Cocktail – This bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terrace Lounge & Cocktail

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,973 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in hallways (99 centimetre high)
  • Handrails in stairways (99 centimetre high)
  • Lift (183 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Banquet hall
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.00 per person
  • Secured self-parking fee: GBP 25.00 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 6:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Old England
Macdonald Hotel Old England
Macdonald Old England
Macdonald Old England Hotel
Macdonald Old Hotel
Old England
Old England Hotel
Old England Macdonald
Old England Macdonald Hotel
Old Macdonald Hotel
Hotel Macdonald Old England
Macdonald Old England & Spa
Macdonald Old England Hotel & Spa Hotel
Macdonald Old England Hotel & Spa Windermere
Macdonald Old England Hotel & Spa Hotel Windermere

Macdonald Old England Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 420 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing and basic

Room was old, dark and dated, view of a back alleyway. Very basic facilities, poor quality of breakfast and a rude member of staff. Not value for money at all.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs an upgrade

Hotel needs an upgrade. Very basic amenities, breakfast disappointing. All round just feels like it’s very expensive for what you get. Staff were all really friendly though.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Clean room, poor parking and EV charging

The room itself was clean and comfortable, which we appreciated. However, there were very few plug sockets available, which made things a little inconvenient. The car parking charge felt excessive, especially given that the parking did not feel as secure as advertised. The EV charging facilities were also disappointing: there were only a few chargers available, and they were difficult to access. On one occasion, an EV charger was blocked by a non-EV vehicle. We reported this to staff, who acknowledged it belonged to a staff member and said it would be moved, but unfortunately nothing was done. Overall, while the room was fine, the parking and EV facilities let the stay down.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and amazing hotel. Exemplary staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

8/10 Good

vivien

Liked: Cleanliness, staff & service, room comfort

Room had a great view.

We had a nice room with a great view on the 2nd floor in the main part of the building. We requested a room change as the extention to the hotel has no lift & we were originally given a room on the lower ground floor. The change was made possible by Aura on reception who was very helpful. The room has a lovely bathroom, comfy bed, iron/ironing board & a fan in the bedroom, there is no air-conditioning or fridge in the room. Unfortunately we found breakfast lacking, the service was good but the continental choice was limited & the cooked breakfast/drinks were lukewarm & average at best. Overall we had a nice stay the hotel is clean with friendly helpful staff but the hotel looks tired & would benefit from replacement carpet's & terrace furniture.
Stayed 1 night in Aug 2025

10/10 Excellent

asif

Travelled with family
Liked: Cleanliness, amenities
Thanks
Stayed 1 night in Aug 2025

4/10 Poor

A V

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Nothing great except location

Hotel is quite old property. Not worth the price. Location is good. Hotel does not provide any basic stuff like moisturiser, vanity kit etc. did not like it.
Stayed 2 nights in Aug 2025

6/10 Okay

Graham

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was everything I expected it to be, having stayed there 10 years ago.
Stayed 2 nights in Aug 2025

6/10 Okay

Nairn

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel. Staff very helpful and friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Dave

Travelled with partner
Liked: Amenities
Room to hot food not very good
Stayed 2 nights in Jul 2025

8/10 Good

Amy

Stayed 1 night in Aug 2025

2/10 Terrible

Callum

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spa and comfortable rooms

Our room was very good, clean and comfortable. The bed and pillows were way too soft, though - we were glad to get back home to our own bed. The staff were great - immediately fixing any problems we had. Nice pool and steam and sauna The food was excellent, but unfortunately we couldn't get butter with our breakfast - they only had vegetarian spread. The corridor carpets need replacing and we had to go past lots of service/cleaning trolleys permanently lining the corridors, which I don't know if that meets H&S standards, but they could have used one of the empty rooms to keep them in. Overall, we enjoyed the stay
Stayed 2 nights in Jul 2025

4/10 Poor

philip

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

caroline

Travelled with partner
Liked: Cleanliness, staff & service
Easy acess to Bowness, lots of restaurants nearby.
Stayed 1 night in Jul 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was good and the kids loved the bunk beds. But the room was at the front of the property and so was pretty noisy even on a Sunday. Breakfast in the morning was tasty with a good view over the lake. We didn't park in the hotel car park but on Glebe Road which was a fifth of the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, fantastic location

This is a lovely hotel in a great location. My room was gorgeous and had the best nights sleep I’ve had in years, as the room is sound proofed. The staff are really friendly and helpful. Just a few things to be aware of. This hotel is quite expensive to book, and it’s a little cheeky they charge an Additional cost for parking, £25 for the night. It does not have aircon so is quite warm. The food and drink are overpriced. (Recommend going elsewhere) However, it is a lovely hotel and you can’t beat the location
Stayed 1 night in Jul 2025

10/10 Excellent

SHANNON, Morrisville

Stayed 4 nights in Jun 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Service is slow, little choice of food. Bur a good breakfast
Stayed 3 nights in Jul 2025

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
So firstly on a positive the location is great. On arrival we asked if we could park & we’re told we must pay an extra £25 for the hotel car park despite not valet involved, we brought our bags inside & walked back in the rain. It wasn’t far but still not expected. We had to pay on the spot. Check in was 16:00 which didn’t really bother us as we were out to celebrate for our anniversary. We arrived back at the hotel around 7pm to no bags in the room and a very hot humid room, no phone in the room either to order a room service / for emergency. It was a really disappointing and cl
Stayed 1 night in Jul 2025

10/10 Excellent

Kuldip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Travelled with family
Location a big plus for this hotel. At over £200 per night it’s well overpriced for what it is. It has a spa and pool which was a big reason why we booked this vs other hotels but after booking got a mail about stay advising kids not allowed in pool after 5pm which was around when we arrived. Mailed hotel about this before arrival but no reply. Breakfast ok but not fantastic, service a little slow. No air con in room, tv not great and £25 for over night parking!
Stayed 1 night in Jul 2025