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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5 star property

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Indoor pool
Exterior
Exterior
Lobby
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking available
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
1855 Huron Church Road, Windsor, ON, N9C2L6
  • Place, Malden Park Trails Trailhead
    ‪11 min walk‬
  • Place, University of Windsor
    ‪3 min drive‬
  • Place, Mic Mac Park Walking Trails Trailhead
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(25 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Hotel with a sauna, near University of Windsor
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers 214 accommodations with a safe and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn & Suites Windsor Ambassador Bridge by IHG, you'll be within walking distance of University of Windsor. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a sauna and basketball
  • Just a 3-minute drive from University of Windsor and a few minutes from Ambassador Bridge
  • Cats and dogs welcome for a fee
As a guest of Holiday Inn & Suites Windsor Ambassador Bridge by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1582 square feet (147 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Windsor Ambassador Bridge by IHG. Parking is available for a fee.

Guests can enjoy cooked-to-order breakfast for a fee.
Grill 55 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 12.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,582 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 21 July 2025 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self-parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge

Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1003 reviews
Rating 8 - Good. 306 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 89 out of 1003 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good despite the pool being renovated which was a small setback
Stayed 2 nights in Jul 2025

10/10 Excellent

Sunantha

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
630am breakfast was listen and told by front desk. Our first morning we were down 645am and it was just being set up. No food was ready so we were given menus and it was made for us. The guys were great. But the next morning we were down later and yes it was running as usual but the food was cold, or stations were empty. There was no juice or milk. Didn’t help that there was a large family who had cleaned everything and kept going back for more. Meanwhile these 2 workers couldn’t keep up.
Stayed 2 nights in Aug 2025

6/10 Okay

Nikita

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Continental breakfast was bad. They did not restock and stuff was cold even hot water was cold. Didn’t even bother using second day because the first day was such a disappointment. Hardly any food left with still an hour left in breakfast service . Gym is very very basic. No cleaning supplies in the gym and it’s very stuffy in there . Hot tub was closed . Staff were very nice and friendly . Front desk unattended for a good 10-15 mins trying to find someone to help because we couldn’t get back in the room. Room AC units are really load. Toilet didn’t work right. They keep the place clean and staff is friendly but it needs some upgrades there big time,
Stayed 2 nights in Aug 2025

8/10 Good

RAGHAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

The room was clean, the floor is wood, which is better and cleaner than carpets. The area is quiet. Lot of free parking lots
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Adil

Liked: Amenities, property conditions & facilities
It was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is renovated and clean. Though our room is a bit small and comfortable. Room is clean. Theres fridge and safe. Housekeeping is attentive. When we call for extra towel or having some issue with our key card, they were there right away. Breakfast is great. Lots of hot and cold meal options. We stayed for 4 days and they change and add 1 or 2 dishes everyday so we didn’t get tired eating the same food. Like that they have coffee and tea all the time. Love the part that their managers are there standing at lobby of the dining area to greet their guests every morning during the breakfast hours. Overall we had an amazing time staying at this hotel. Thank you the great customer service experience. We will stay here again the next time we come back, hopefully soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Mikal

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, hospitable, nice gym. Unfortunate the pool is not open, but should be soon.
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Travelled with partner
Disliked: Property conditions & facilities
Bed comfortable still needs to complete may upgrades. Had to change room for our second night stay bathroom was out dated had a leak somewhere around tub sink stopper broken ceiling fan doesn't work very well air conditioner old not working well coffee pot was broken. Second night room a little better main door was sticking hard to open and close and bathroom fan still did not work well but and the sofa was dirty other than that the room was in better shape than the first one.
Stayed 2 nights in Aug 2025

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Albert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Harvandeep Singh

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jessie

Liked: Staff & service
The beds were comfortable and the room was clean. The toilet was very low to the ground (not the normal height) and made it difficult for us seniors to get up from. I guess we should have booked an accessible room. The staff were very pleasant and helpful.
Stayed 2 nights in Aug 2025

2/10 Terrible

Shaun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat no free breakfast rude stuff no pool hot water didn't work
Stayed 1 night in Aug 2025

6/10 Okay

Brandy

Disliked: Cleanliness, property conditions & facilities
The pool was closed for rénovations and so was the restaurant and the ice machines were all broken. Paid all that money and didn't get any of the amenities.
Stayed 1 night in Aug 2025

6/10 Okay

Baljinder

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Chinyere

Liked: Staff & service
No microwave, hallway very messy and smells
Stayed 1 night in Aug 2025

4/10 Poor

Bashar

Disliked: Cleanliness
Old furniture, refrigerator that doesn't work, toilet that doesn't work,
Stayed 1 night in Aug 2025

2/10 Terrible

Erwin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not staying there ever again . At that particular location .
Stayed 4 nights in Jul 2025

6/10 Okay

Kevin

Stayed 2 nights in Jul 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

2/10 Terrible

Max

Disliked: Cleanliness, staff & service
Was terrible couldn’t get in my room when I wanted staff did minimal to help never coming back here
Stayed 2 nights in Jul 2025