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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Restaurant
Ballroom
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Place, Jackson Park
    ‪10 min walk‬
  • Place, Remington Booster Park Walking Trail Trailhead
    ‪13 min walk‬
  • Place, Devonshire Mall
    ‪3 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Plus by Best Western Windsor

Hotel with free breakfast, near Devonshire Mall
Along with a 24-hour fitness centre, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Free full breakfast and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and express check-out. Change of towels is available on request
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western Windsor. During your stay, you're just a quick walk from Jackson Park. Features include free breakfast and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Devonshire Mall and a few minutes from Detroit Windsor Tunnel
Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Windsor. Free self parking is available. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired Internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Reviews

SureStay Plus by Best Western Windsor Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 420 out of 1159 reviews
Rating 8 - Good. 357 out of 1159 reviews
Rating 6 - Okay. 203 out of 1159 reviews
Rating 4 - Poor. 94 out of 1159 reviews
Rating 2 - Terrible. 85 out of 1159 reviews

Reviews

8/10 Good

Jason

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a great price
Stayed 2 nights in Aug 2025

6/10 Okay

tony

Travelled with family
Liked: Staff & service
Nice quiet place. Good rates
Stayed 1 night in Aug 2025

6/10 Okay

toronto

Liked: Staff & service
Was alright alot foot traffic
Stayed 1 night in Aug 2025

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price, clean and convenient
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully renovated within the last 2 years. All new furnishings in the rooms as well.
Stayed 4 nights in Aug 2025

8/10 Good

simran

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 2 nights in Aug 2025

8/10 Good

Domenico

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Great people
Stayed 2 nights in Aug 2025

6/10 Okay

Tasha

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is clean. The queen bed is not a queen maybe a double at most. Towels are brutal and so rough. Staff very nice.
Stayed 1 night in Aug 2025

2/10 Terrible

Jayati

Travelled with family
We just checked in. After entering room I saw that the bed was full of human hair. This was really unexpected & awful. During booking I already made a request to clean the bed properly but it’s not.
Stayed 1 night in Aug 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dipon

Stayed 1 night in Aug 2025

10/10 Excellent

Sudip

Stayed 1 night in Aug 2025

10/10 Excellent

Joney

Stayed 1 night in Aug 2025

10/10 Excellent

Dakota

Stayed 3 nights in Jul 2025

2/10 Terrible

Mary

I was in Lake Tahoe and trying to book a room there when this came up and I booked it thinking it was Lake Tahoe and it was in Canada. Immediately tried to correct this and the not just did t get it! Cancelled and refused on my credit card!
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very friendly and helpful. I felt very comfortable and welcome at this hotel. It felt like a home away from home.
Stayed 1 night in Aug 2025

8/10 Good

Sheldon, Edmonton

Liked: Cleanliness, property conditions & facilities
The ability of certain staff to communicate effectively and politely could be improved. The message I sent inquiring if an early check in could be possible. Instead of responding with they will be charged rather than saying if available we can contact you day of and provide the info about what is required instead of requiring me to reach out again. I also had an additional night reserved through a different site and confirmed same room still woken
Stayed 2 nights in Aug 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
cockroaches at back entry
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer, Elmira

Disliked: Property conditions & facilities
Room was decent, bed comfortable…nothing fancy by any means. Did the job for one night…don’t think I would want to stay any longer than the one night. A lot of teens hanging out in the parking lot late at night, loud and throwing rocks at cars. Had to move my truck.
Stayed 1 night in Aug 2025

4/10 Poor

Koray Zafer

We can’t find water for drink
Stayed 1 night in Jul 2025

10/10 Excellent

Bhubanjyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service. Decent breakfast available.
Stayed 3 nights in Jul 2025