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Best Western Plus Moat House Reading

4.5 star property

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Photo gallery for Best Western Plus Moat House Reading

Restaurant
Family Room, Multiple Beds, Non Smoking | Exterior
Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace
Daily full breakfast for a fee
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Mill Lane, Sindlesham, Wokingham, England, RG41 5DF
  • Place, Nirvana Spa
    ‪12 min walk‬
  • Place, Dinton Pastures Country Park
    ‪2 min drive‬
  • Place, University of Reading
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

Queen Room

  • Sleeps 2
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

Family Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Easthampstead Park
Wokingham
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 487 reviews
The price is €99
includes taxes & fees
21 Jun - 22 Jun
Easthampstead Park

About this property

Best Western Plus Moat House Reading

A 24-hour fitness centre, a bar/lounge and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Moat House Reading offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Wokingham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Best Western Plus Moat House Reading, you'll be within walking distance of Nirvana Spa. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Relax with a drink at the wine bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Nirvana Spa and 9 minutes from River Thames
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, a terrace, and a garden are also featured at the luxury Best Western Plus Moat House Reading. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Wokingham hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Whisky Charlie – On-site wine bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Whisky Charlie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 26 August and 28 August.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Best Western Plus Moat House Reading Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 407 reviews
Rating 8 - Good. 156 out of 407 reviews
Rating 6 - Okay. 74 out of 407 reviews
Rating 4 - Poor. 45 out of 407 reviews
Rating 2 - Terrible. 35 out of 407 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice setting and area
Stayed 1 night in Oct 2024
Verified

8/10 Good

Daniela

Liked: Staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
friendly reception, big room, decent breakfast old hotel, expensive (visited during Music Festival)
Stayed 3 nights in Aug 2024
Verified

8/10 Good

RICHARD

Liked: Cleanliness, property conditions & facilities
Very good value.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel with friendly and professional staff. Tastefully redecorated. Can't wait to experience the new restaurant
Stayed 1 night in Jul 2024
Verified

8/10 Good

Alison

Liked: Amenities
Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

NAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were excellent and provided valuable information and advice about the hotel and surrounding area. Would stay here again definitely. Many thanks to Rida and Saleema
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely dated property and style of management.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Russell

Liked: Staff & service
Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities, room comfort
Room was comfortable but cleaning in room and definitely in corridors needs to improve. I stays for 3 days and floors remained
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Mohammed Junaed

Liked: Staff & service
Disliked: Cleanliness, amenities
Nice and quiet. Pleasant stay however just the cleanliness wasn't up to scratch. Mould on the window curtains and around the bath area.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

christine

Liked: Cleanliness, property conditions & facilities
the hotel was very pleasent but unfortunately our room was extremely hot and the floor uneven
Stayed 1 night in Aug 2024
Verified

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with dome isdyes

A lovely, hotel with good staff, no BBC channels in the room when the England match was on, flickering lights and no hot water in the morning were not ideal. Also limited vegetarian and vegan options for breakfast.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Wayne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was shut and no longer being used as a hotel..... Well done Expedia for letting me know......
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Should be nice but far from it

Theres rubbish tipped all outside the hotel, the room had staines on the floor and the bed was awful.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Sarah

Disliked: Property conditions & facilities
Our room was musty smelling and there was a giant wooden beam next to the bed with barely any room to walk past without walking into it during the night if you needed to use the bathroom. The bed was soft and small. Not a good stay.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Kim

Liked: Staff & service, room comfort

Large rooms with friendly staff

Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful. The bathroom was big but the water only lukewarm. No plug points near the bed not helpful when charging a phone and you need an alarm One issue was the noisy bar outside our window which wasn’t ideal with kids
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Nathan

Disliked: Staff & service, amenities
Hotel was a little dated and beds were not very comfortable. being woken by housekeeping trying to enter our room at 8am ruined our stay
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Malcolm

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Moat house

The aircon was broken and the outside area resembled a scrap yard. Not sure if the place was being referbished but did not see any skips.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Jason

Disliked: Staff & service

Incorrect room issued

We were.checked into the wrong room. Reception were rude
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
I was upgraded to an executive room . Toilet dirty , lumps of hair in bath plug hole , stained carpets dirty cups and spoons overall filthy
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Lindsay

Disliked: Cleanliness, property conditions & facilities

Black Mould on the Walls!

BLACK MOULD ALL OVER THE WALLS! Glasses not cleaned. Terrible stay.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People smoking outside windows until 1am, car park flooded to get to my vehicle on leaving. Someone took a number 2 in the hallway of hotel outside rooms and this was left there for considerable time. Guessing this hotel is being used to house immigrants/probation adults.
Stayed 2 nights in Sep 2024