Extended Stay America Suites Boston Westborough Connector Rd

2.5 star property

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Lobby
Property amenity
Studio, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
19 Connector Rd, Westborough, MA, 01581
  • Westborough Country Club
    ‪5 min drive‬
  • Apex Entertainment Center
    ‪7 min drive‬
  • New England Sports Center
    ‪9 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪44 min drive‬

Room options

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Extended Stay America Suites Boston Westborough Connector Rd

Hotel in Westborough with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Westborough Connector Rd offers 92 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Boston Westborough Connector Rd. During your stay, you'll be close to Lake Chauncy Public Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Lake Chauncy Public Beach and 5 minutes from Sudbury Reservoir
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Boston Westborough Connector Rd also features a vending machine, laundry facilities, and a lift. Self parking is free.

This Westborough hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003433280
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Boston Hotel Westborough
Extended Stay America Boston Westborough
Extended Stay America Westborough
Extended Stay America Westborough Hotel Westborough
Extended Stay Westborough
Extended Stay America Boston Westborough Hotel
Extended Stay America Boston Westborough Connector Road

Extended Stay America Suites Boston Westborough Connector Rd Reviews

Reviews

6.0
Rating 10 - Excellent. 129 out of 689 reviews
Rating 8 - Good. 132 out of 689 reviews
Rating 6 - Okay. 142 out of 689 reviews
Rating 4 - Poor. 124 out of 689 reviews
Rating 2 - Terrible. 162 out of 689 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again will I stay at any of your facilities. One of your members hung up on me when i tried to cancel. Absolutely disgusted
Stayed 1 night in Mar 2025

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was car quotes in the room.Had to move our room and the hallways felt really bad.The staff was great though
Stayed 7 nights in Mar 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff made our stay!

We stayed here while taking care of my father in the hospital. The hotel is in need of updating but the manager Ryan, explained the situation to us. We completely understood why it was in need of repair. The staff was excellent! Everyone we interacted with was friendly and helpful. Two shoutouts go to Stephanie and Ryan. They both went above and beyond.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sixela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Aimee

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Uzoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Kimeshia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that I checked out two days ago and I havent gotten a refund for the last two days I had reserved and paid for got me extra irritated
Stayed 7 nights in Mar 2025

10/10 Excellent

Taylor, Worcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor, Worcester

Stayed 1 night in Mar 2025

2/10 Terrible

Tracy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs. Stay away.

The front desk person was very friendly and accomodating. Within minutes of checking in there was a bed bug on our shower curtain. I along with the group I was with immediately left and asked for a full refund. She wrote down the room numbers and said she would take care of it. Many of the group were told they wouldn’t receive a refund because they couldn’t find bed bug evidence. Well I had at least one bug on my shower curtain, and I have pictures. And I am still waiting on my refund. The room was also not very clean. Trash under the bed, front of the refrigerator was filthy, and crumbs still on the counter.
Stayed 1 night in Mar 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Dawn

Stayed 1 night in Mar 2025

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!!!

We were part of a group that had several families that all booked at this hotel and ultimately all left due to the disgusting condition of the rooms. Two other rooms found bed bugs in the room, our room was not clean, trash under the bed, stains on the sheets, grimy and gross shower/tub, refrigerator was gross on the outside, the room smelled terrible, and I just did not feel comfortable staying here so we made other accommodations.
Stayed 1 night in Mar 2025

10/10 Excellent

Victor, East Brunswick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to hotel, right off highway. Friendly staff.
Stayed 1 night in Mar 2025

2/10 Terrible

Kacy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were dirty, the bathroom was filthy and missing pieces of the vanity and the wall. The door didn’t open properly or shut all the way. The remote didn’t work or connect to the tv. One of the drawers smelled of weed and the bedside table drawer was dirty with an empty wrapper inside
Stayed 1 night in Mar 2025

2/10 Terrible

Meghan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedbugs!!

There was bedbugs in some of our co-cheerleaders rooms so we refused to stay there. They are still staying they will charge us anyway
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Stayed 3 nights in Mar 2025

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor, Worcester

Liked: Staff & service
Hotel is fine just not much in the area walking distance
Stayed 2 nights in Mar 2025

6/10 Okay

Annie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

2 stars

The pictures speak louder than world . The carpet had stain and the bed skirt as well,the fridge door was dirty and the window on the garbage container full of old mattress and furniture did not help .
Stayed 1 night in Mar 2025

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible and disgusting rooms
Stayed 1 night in Feb 2025

2/10 Terrible

Jean, stow

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Waited at front desk No receptionist. Cleaning person checked me in(who was super nice ). Bathroom falling apart. Remote for TV didn’t work. Will never use extended stay America again
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Staff & service
Staff are great rooms are average not much around walking distance but my stay was over all relaxing and comfortable!
Stayed 1 night in Feb 2025