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Best Western Plus Plaza Hotel

2.5 star property

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Photo gallery for Best Western Plus Plaza Hotel

Lobby
1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet-friendly

Explore the area

View in a map
116 E Park St, Thermopolis, WY, 82443
  • Place, Hot Springs State Park
    ‪1 min walk‬
  • Place, TePee Pools and Spa
    ‪5 min walk‬
  • Place, Hot Springs State Park Bath House
    ‪5 min walk‬
  • Airport, Worland, WY (WRL-Worland Municipal)
    ‪51 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite, 1 Queen Bed, Non Smoking (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Honeymoon Suite, 1 Queen Bed, Non Smoking (2nd Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Plaza Hotel

Hotel in Thermopolis with free breakfast and 24-hour business centre
An outdoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Plaza Hotel offers 36 air-conditioned accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Thermopolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Plaza Hotel. During your stay, you're just a quick walk from Hot Springs State Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Hot Springs State Park and Bighorn River
  • Dogs welcome for a fee
Best Western Plus Plaza Hotel offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A library, a vending machine, and concierge services are also featured at the business-friendly Best Western Plus Plaza Hotel. Free self parking is available.

This Thermopolis hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day, plus a deposit of USD 30.00 per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30.00 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Plaza Hotel
BEST WESTERN PLUS Plaza Hotel Thermopolis
BEST WESTERN PLUS Plaza Thermopolis
Best Western Thermopolis
Thermopolis Best Western
Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel
Best Western Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel Thermopolis

Reviews

Best Western Plus Plaza Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 484 out of 912 reviews
Rating 8 - Good. 253 out of 912 reviews
Rating 6 - Okay. 86 out of 912 reviews
Rating 4 - Poor. 54 out of 912 reviews
Rating 2 - Terrible. 35 out of 912 reviews

Reviews

4/10 Poor

Olivia

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is an old building from 1917, which means needs some work specially in the pool area. Keep it clean and less stuff around the pool. The hot spring hot-tub was nice ! It feels good in my old bones, specially after driving for long time. I like the bed and pillows but it wasn’t my husband’s favorite. He thinks the bed was too small! Breakfast was good! And the stuff was nice!
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel, decent remodel. Great breakfast. Next door to hot springs, so very convenient.
Stayed 2 nights in Jun 2025

8/10 Good

Kristy

Stayed 1 night in Jun 2025

10/10 Excellent

Alexei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close to the Thermopolis Thermal spring.
Stayed 1 night in May 2025

10/10 Excellent

Beth, River Hills

Stayed 1 night in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location area.
Stayed 2 nights in Jun 2025

2/10 Terrible

Bryan

Liked: Cleanliness
Portable air conditioner exhaust pipe would not stay connected, heating the room instead of cooling Broken ice machine Tv network not working
Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff
Stayed 3 nights in Jun 2025

2/10 Terrible

Shane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in the door was half opened which was the first red flag. Trash was not emptied, we didn’t have bath towels and the sofa bed did not have any bedding even though I reserved the room needing extra bedding When discussing my frustration to manager on duty, her response was “we can cancel you can go somewhere else” “this is Thermopolis you know “ Made The family getaway a Very bad experience
Stayed 1 night in Jun 2025

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very beautiful old building, staff very friendly and helpful, parking was easy, close to the things we wanted to see. only issue was the floors were sqeaky and noisy.
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Darla was super helpful!
Stayed 1 night in Jun 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness
This is a nice historic building in a nice area. The bed was comfortable. It would have been nice to have a chair. There is a small desk with the coffee on it, even a small chair there would be helpful. I am up early and like to have coffee and read while my husband gets ready. Also having tea in the room would be nice. I think the hotel is overpriced for what they offer. The pool was closed and the small hot tub was full.
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort
Hot spring angle is overrated
Stayed 1 night in May 2025

8/10 Good

Robert W

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness
The rustic pine beds were nice, and the lady at the front desk was helpful. Very modern bathroom. The breakfast was tasty. The room we stayed in was configured differently from normal motel rooms, and the long, skinny floorplan made it seem small, although we probably had the same square footage. The regular pool was not usable and the thermal pool was too small to accomodate more than 6 people. The outside of the building was being painted while we were there, and the painters were very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in
Stayed 1 night in May 2025

6/10 Okay

Trent

Travelled with family and small children
Liked: Amenities
The breakfast was not great. One of our rooms did not have a thermostat, the room was hot. We were told they would either fix the thermostat or bring up a fan, neither happened in the 2 nights we stayed. Staff were super nice. We will be back just small things that could have been fixed to make the stay better.
Stayed 2 nights in May 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Nice place.
Stayed 1 night in May 2025

8/10 Good

Myca, Sheridan

Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Super cute historic building

Super cute historic building. Great location. Being updated while we were there. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot but the springs.
Stayed 1 night in Apr 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Room was comfortable.
Stayed 1 night in Jan 2025