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Best Western Plus Plaza Hotel

2.5 star property

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Photo gallery for Best Western Plus Plaza Hotel

Lobby
Lobby
1 bedroom, desk, laptop workspace, blackout curtains
Outdoor pool
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet-friendly

Explore the area

View in a map
116 E Park St, Thermopolis, WY, 82443
  • Place, Hot Springs State Park
    ‪1 min walk‬
  • Place, TePee Pools and Spa
    ‪5 min walk‬
  • Place, Hot Springs State Park Bath House
    ‪5 min walk‬
  • Airport, Worland, WY (WRL-Worland Municipal)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite, 1 Queen Bed, Non Smoking (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Honeymoon Suite, 1 Queen Bed, Non Smoking (2nd Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Plaza Hotel

Riverside hotel with free breakfast and 24-hour business centre
An outdoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Plaza Hotel offers 36 air-conditioned accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Thermopolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Plaza Hotel. During your stay, you're just a quick walk from Hot Springs State Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Hot Springs State Park and Bighorn River
  • Dogs welcome for a fee
Best Western Plus Plaza Hotel offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A library, a vending machine, and concierge services are also featured at the business-friendly Best Western Plus Plaza Hotel. Free self parking is available.

This Thermopolis hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day, plus a deposit of USD 30.00 per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30.00 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Plaza Hotel
BEST WESTERN PLUS Plaza Hotel Thermopolis
BEST WESTERN PLUS Plaza Thermopolis
Best Western Thermopolis
Thermopolis Best Western
Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel
Best Western Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel Thermopolis

Best Western Plus Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 924 reviews
Rating 8 - Good. 255 out of 924 reviews
Rating 6 - Okay. 87 out of 924 reviews
Rating 4 - Poor. 55 out of 924 reviews
Rating 2 - Terrible. 37 out of 924 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melisa

Stayed 1 night in Aug 2025

10/10 Excellent

Lura

Stayed 7 nights in Jul 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Best Western is in above old building facing a park and steps away from the Hot Springs which most people come to Thermopolis to enjoy. Even better, it has a private spa with the volcanic water so if you don’t want to go to the public facilities you still can benefit from the healing waters.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr building is historic and the rooms have the vintage vibe. Looks recently renovated with unique fixtures. The only minor thing that didn't look right is a portable AC in the room, but was olay since the building is historic.
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa and relax

The hotel has hot spring water feeding the hot tub- fun! It’s an old original building, lots of character but also modern comforts. Friendly staff and a relaxing stay. It is right in the state park. Lots of trails in the park. Cute, quaint small town. Very friendly and relaxing!
Stayed 1 night in Jul 2025

10/10 Excellent

Granville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome! Very dog friendly, definitely our go to stay anytime we are down that way
Stayed 1 night in Jul 2025

10/10 Excellent

June, Bozeman

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a unique beautiful setting surrounded by lawn. Our room (a suite) was so cozy and spacious- we felt like we were in someone’s home.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thermopolis !

Very neat historic hotel with modern upgrades on the inside . The staff was friendly and helpful. Breakfast was excellent ! - Would definitely stay here again
Stayed 1 night in Jul 2025

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Bugs everywhere in the room. Curtains were full of bugs and moths. Floor was filthy. The hot tub mineral tub was good.
Stayed 1 night in Jul 2025

10/10 Excellent

lance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great property overall. It’s an old but renovated building so there are bound to be some small problems. I rented 2 rooms - one the bathroom sink was very very slow draining. In the other, the shower water pressure was very poor.
Stayed 1 night in Jul 2025

10/10 Excellent

Delwyn

The staff was amazing! The feel of this place is great! No elevator for older visitors but the staff was willing to help. This is a darling town
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Travelled with partner
Liked: Amenities
Overall cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Sterling

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were there 3rd July and left on 6th July. During this time no air conditioning in room. Last day got moved to other room with a air-conditioned unit though faulted out early that morning. In addition original room the water pressure was poor and no decent shower. Overall experience not good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very special hotel.

We were celebrating our anniversary in Wyoming. We were surprised and delighted when we arrived to find this lovely historic hotel. Not only was the hotel historic the renovation of the property was excellent, the design of the room was great, loved the setting by a river and a train track. The hotel is actually located on the grounds of a state park, the grounds were green and restful. Although we live in Colorado we would go back, just to stay in this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The history and location of the building was good, and we liked our big room and pool/hot tub area. Comfy bed. Unfortunately it was 90 degrees when we were there, and the room never did cool down. The extra portable air conditioner was appreciated but VERY loud. Slept with a pillow over my ear all night.
Stayed 2 nights in Jul 2025

4/10 Poor

Susie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Willene

I did not get a receipt from the property or Expedia for my stay. I needed that for work purposes. There was no water when I arrived was told my room not affected. Wrong the water was brown every time I turned it on. The room was hot and the no chair to sit on, forced to sit only on a bed. Hard to do paper work on a slightly sunken mattress or have to stand to do it . The window air conditioner was bloody loud and didn’t work to help cool the room. Old building really should let people
Stayed 2 nights in Jun 2025

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, big, spacious and a great fit for our family. We arrived a few hours early and stopped by the front desk to see if we could check in early. We know that this is not always available, but there was no staff behind the desk when we arrived, just 3 people in the corner sitting at a table. After being asked by them what I was there for, i stated that I was hoping to check in early. The person in the corner at the table was extremely rude and snarky and stated that check in was not until 3. I am completely aware, but just wanted to check as we were there. Come to find out this same person was actually working the desk the morning of our check out and wasn't much friendlier.
Stayed 1 night in Jun 2025

4/10 Poor

Olivia

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is an old building from 1917, which means needs some work specially in the pool area. Keep it clean and less stuff around the pool. The hot spring hot-tub was nice ! It feels good in my old bones, specially after driving for long time. I like the bed and pillows but it wasn’t my husband’s favorite. He thinks the bed was too small! Breakfast was good! And the stuff was nice!
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel, decent remodel. Great breakfast. Next door to hot springs, so very convenient.
Stayed 2 nights in Jun 2025

8/10 Good

Kristy

Stayed 1 night in Jun 2025

10/10 Excellent

Alexei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close to the Thermopolis Thermal spring.
Stayed 1 night in May 2025

10/10 Excellent

Beth, River Hills

Stayed 1 night in Jun 2025