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Hotel Misión Xalapa

3.0 star property

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Photo gallery for Hotel Misión Xalapa

A spa area with a large hot tub surrounded by potted plants and flowers.
A spacious lobby with a central staircase, potted plants, and a tiled floor.
An outdoor patio area with a piano, wicker chairs, terracotta pots, and a tiled floor.
A spacious lobby with a staircase, multiple potted plants, and a reception desk.
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Av 20 de Noviembre Ote No 455, Xalapa, VER, 91040
  • Place, Los Berros Park
    ‪14 min walk‬
  • Place, Xalapa Cathedral
    ‪4 min drive‬
  • Place, Juarez Park
    ‪4 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪17 min drive‬

Room options

View all photos for Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Room Standard

  • 26 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Preferencial)

A bedroom with a bed, bedside tables, a lamp, and a wardrobe.

Room, 1 King Bed (Preferencial)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A neatly made bed with white and dark bedding, two bedside lamps, and a small plant on the nightstand.

Deluxe Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A neatly made bed with a white and brown bedspread, two bedside lamps, and a nightstand with a vase of flowers.

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, each with white bedding and brown headboards. There are two wall-mounted lamps on either side of the beds.

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Preferencial)

Room, 1 King Bed (Preferencial) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Preferencial)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room 2 Double Beds ... Preferencial

Room 2 Double Beds ... Preferencial | In-room safe, desk, iron/ironing board, free WiFi

Room 2 Double Beds ... Preferencial

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds (Master)

Suite, 2 Double Beds (Master) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds (Master)

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Master)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Master)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Dog Friendly)

A hotel room with two single beds, each with a pillow and a blanket. There are two wall-mounted lamps on either side of the beds.

Room (Dog Friendly)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Xalapa by IHG
Xalapa Centro
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.7 out of 5, Exceptional, 727 reviews
The price is €92
includes taxes & fees
12 Jul - 13 Jul
Holiday Inn Express Xalapa by IHG

About this property

Hotel Misión Xalapa

2 restaurants, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a hot tub and a business centre.
Hotel Misión Xalapa offers 143 accommodations with a safe and free toiletries. 26-inch LED televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

With your stay at Hotel Misión Xalapa, you're connected to the convention centre and just a quick walk from Xalapa Gallery of Contemporary Art. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Xalapa Gallery of Contemporary Art and San Jose Church
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A hot tub, a terrace, and a vending machine are also featured at the business-friendly Hotel Misión Xalapa. Limited free parking is available on a first-come, first-served basis.

This 3-star Xalapa hotel is smoke free.

La Terraza – This buffet restaurant serves breakfast and lunch.
La Carreta – This restaurant specialises in local cuisine and only serves dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Carreta
  • La Terraza

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 600 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Misión Plaza las Convenciones
Hotel Misión Xalapa Plaza de las Convenciones
Misión Plaza las Convenciones
Misión Xalapa Plaza de las Convenciones
Hotel Misión Xalapa Plaza las Convenciones
Hotel Misión las Convenciones
Misión Xalapa Plaza las Convenciones
Misión las Convenciones
Mision Xalapa Plaza las Convenciones Hotel
Mision las Convenciones Hotel
Mision Xalapa Plaza las Convenciones
Mision las Convenciones
Hotel Misión Xalapa Hotel
Hotel Misión Xalapa Xalapa
Hotel Misión Xalapa Hotel Xalapa
Mision Xalapa Plaza de las Convenciones
Hotel Misión Xalapa Plaza De Las Convenciones

Hotel Misión Xalapa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 174 out of 481 reviews
Rating 8 - Good. 157 out of 481 reviews
Rating 6 - Okay. 67 out of 481 reviews
Rating 4 - Poor. 44 out of 481 reviews
Rating 2 - Terrible. 39 out of 481 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
We had plenty of room, anytime needed cleaning they did a great job!! The food was superb!! The customer service was excellent! The place was super clean ! Thank you for all the customer service!!
Stayed 10 nights in May 2025
Verified

8/10 Good

Francisco Emmanuel Pérez

Liked: Cleanliness, staff & service, amenities
Excellent hotel, very nice, however the rooms are old and without airconditioner
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Verified

8/10 Good

salvador

Liked: Staff & service
I liked the location and the size of the rooms however the hotel look and decor is very outdated and there is a particular smell from the sink that annoys
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Rose

Disliked: Property conditions & facilities
The room is not up to expectations
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Hot water was not available every day and furniture was very old and broken
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Bruno

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very old AC, first floor room very noisy from play area.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed on the 4th floor and the hallway only had two motion-sensor lights (one at each end). My room was in the middle of the hallway, and by the time I would reach my door, the light would be off. I also had to ask them, several times, to heat up the jacuzzi before they sent somebody. The bathroom shower didn't seem well cleaned.
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
I had booked two rooms for two days through Expedia, both pre-paid. The hotel had us booked for 3 rooms with only one room paid. Fortunately, I had printed out my Expedia receipts. After endless conferring with the manager, the girl at the desk (who was super-nice by the way) took off the third room, but insisted I pay again for one room, which I did (sorted out later). The rooms were large (junior suites), but the decor is very dated, supposedly resembling a Spanish mission, but just looking grotty. There were no electrical outlets at the desk or at the nightstands, so charging our phones and computers was problematic. The windows are thin and even on the 5th floor, the street noise was quite audible. Breakfast was very basic, just before me somebody finished the last of the yoghurt and I was simply told that was it, they had no more. The one redeeming factor of this hotel was the personnel, all super friendly and professional.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This once grand old lady is well past her prime. They didn't have our Expedia reservation right in terms of number of rooms, but fortunately I had a print out to show what I had booked. I still had to pay again for an already prepaid reservation (later sorted out with AMEX and Expedia), but it took us 40 minutes to check in. It was a frustrating experience, even though the girl at the desk was wonderful. But she had to keep calling her manager who never showed up. The rooms we booked were junior suites. The were large, and decorated in a style that is supposed to resemble a Spanish mission. They were true to their origin in that there were no electrical outlets anywhere, not at the desk, not at the night stands. These rooms are designed for real missionary travelers, writing with goose quills and communicating by carrier pigeon. Although we could connect to the hotel's wifi, the wifi was never connected to the internet. Yet, if the whole experience resembled a throwback of what 18th century travelers must have felt like, that also applies to the personnel. Super friendly, helpful, cordial, just super nice.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación tiene lo necesario para estar ahí, está bien ubicado el hotel, el personal atento y amable.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Dora del Carmen

Liked: Cleanliness, staff & service
Amenidades limitadas, fallas en la limpieza de la habitación, poca calidad del wifi
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Marcela

Liked: Cleanliness, property conditions & facilities
El hotel está viejo, huelen feo las habitaciones, hacen falta cobertores y los que nos dieron estaban rotos , en la habitación no había secadora de pelo , las regaderas feas
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Citlali

Liked: Cleanliness, amenities, property conditions & facilities
Ya no llegué y no utilice el hospedaje. Me habían ofrecido cambiarlo de día ya que estaba pagado pero borraron el msj y ya noe ofrecieron nada. Al final, fui yo la que no pudo llegar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
La habitación, muy amplia, el personal muy agradable en recepción y restaurante
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ADRIANA ASTRID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena propiedad y cómoda opción debido a que tiene servicio de restaurante, la limpieza es buena y el mantenimiento que le dan hace que todo funcione. Las habitaciones son grandes, cómodas. Hay espacio para estacionar el auto.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anabel

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien. Hotel agradable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

GONZALO HERNANDEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está cómodo, pero como toda construcción antigua, el ruido es lo que puede incomodar un poco, sobre todo que viajamos cuando había ocupación casi total, pero todo estuvo muy bien
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Agustin

Liked: Cleanliness
La habitación estuvo bien y el personal fué muy amable, fue una estancia agradable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Vianey

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien solo que no dieron una habotacion de masiado pequeña para las 4 personas que eramos.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Virginia

Disliked: Cleanliness, staff & service, amenities
Entregaron otra habitación y estaba sucia. Muy ruidoso el hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kevin Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tv muy pequeña y una cama un poco incómoda, pero en general muy agradable
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Rosa Isela

Liked: Cleanliness
Disliked: Staff & service
se agradece que acepten mascotas pero es increíble el costo excesivo que cobran por mascota que incluso es mayor al de la misma habitación..
Stayed 2 nights in Oct 2025