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Jinmao Hotel Xi'an Downtown

4.0 star property

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Photo gallery for Jinmao Hotel Xi'an Downtown

Rooftop terrace
Bar (on property)
Front of property
270° Panorama Suite | 1 bedroom, minibar, desk, laptop workspace
Reception

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
No. 36, Zhuba City, Beilin District, Xi'an, Shaanxi, 7100012
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪8 min walk‬
  • Xi'an Bell Tower
    ‪10 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, minibar, desk, laptop workspace

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | 1 bedroom, minibar, desk, laptop workspace

Superior Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, minibar, desk, laptop workspace

Deluxe Twin Room, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for 270° Panorama Suite

270° Panorama Suite | 1 bedroom, minibar, desk, laptop workspace

270° Panorama Suite

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | 1 bedroom, minibar, desk, laptop workspace

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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About this property

Jinmao Hotel Xi'an Downtown

Art Deco hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Jinmao Hotel Xi'an Downtown offers 160 air-conditioned accommodations with minibars and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Jinmao Hotel Xi'an Downtown, you're just a quick walk from Xi'an City Walls. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Xi'an City Walls and 8 minutes on foot from Xi'an Bell Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A fitness centre, a library, and a vending machine are also featured at the business-friendly Jinmao Hotel Xi'an Downtown. Self parking is free.

This 4-star Xi'an hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Jinmao Hotel Xi'an Downtown has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 58 to 58 for adults and CNY 29 to 58 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ecotours
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,292 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jinmao Hotel Xi'an Downtown

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 58 to 58 for adults and CNY 29 to 58 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Jinmao Hotel Xian Central
Jinmao Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel
Jinmao Hotel Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel Xi'an
Jinmao Hotel Xi'an Downtown ( Bell Drum Tower)
Jinmao Hotel Xi’an Central (Former Citadines Center Xi’an)
JinMao Hotel Xi’an Central (Former Citadines Xi’an Center)
Jinmao Hotel Xian Drum Tower(Former Citadines Center Xi’an)
Jinmao Hotel Xi’an Drum Tower(Former Citadines Center Xi’an)

Jinmao Hotel Xi'an Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 64 out of 85 reviews
Rating 8 - Good. 18 out of 85 reviews
Rating 6 - Okay. 2 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff friendly. A good sized room and bathroom. Breakfast was good with a variety of Chinese and western options. The location is excellent, a few minutes walk from both the Bell and Drum towers and the main streets. I have marked this as 4* because the details clearly advertise a roof area and bar. While this was accessible there was nothing up there except a few bar stools. There was no bar and no other seating which was a real shame.
Stayed 3 nights in Apr 2025

8/10 Good

Argyro

Liked: Cleanliness, staff & service
Nice hotel. Good size room for my husband, my son and I. Breakfast was a bit basic. Good location.
Stayed 2 nights in Apr 2025

8/10 Good

Liam

Stayed 3 nights in Mar 2025

10/10 Excellent

Beverly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room and great location. They have full size cribs for babies. We had a great stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the tour agent located on property who helped organise the excursions for us. The property is also located near a lot of food in walking distance.
Stayed 3 nights in Mar 2025

8/10 Good

Zhaoyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway station. In the city center walking distance to the restaurants and shopping center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, staff, and location

Fantastic hotel. The location was great for exploring both the Muslim Quarter and the wider city. The room was very spacious and the beds were extremely comfy. The breakfast and evening food was a real bonus but a special mention goes to Anna who was lovely and helped us each day. While we had already booked tours and trips, Anna can also book those for you if you dont want to pre-plan. Xi'an is a lovely city - much more than the terracotta warriors (although these were, of course, amazing). Highly recommended - I'd definfitelt stay here again if I'm back in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to everything but quiet and comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Sai Ching

Travelled with family
Liked: Amenities, property conditions & facilities
Great price and love the surroundings. Easy to look for dining places.
Stayed 6 nights in Jan 2025

8/10 Good

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
After an exhausting day of travel, we finally checked-in at about 3am. Unfortunately, the lift broke down while we are in the lift with our luggages. The service team did rescue us after about 30 minutes. We were lucky there were staff at 3am in the morning. The hotel lift needs urgent servicing. Otherwise, the location and overall experience was good. Breakfast was very limited.
Stayed 20 nights in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The key point is - We would definitely stay at this property again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ernesto

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kim Wui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfy hotel

Hotel staffs are very friendly, caring and helpful. Location is just 500m south of Drum tower with eateries just outside the Hotel. Hotel even provides (simple) breakfast, and light dinner.
Stayed 7 nights in Nov 2024

8/10 Good

Phoebe

Stayed 3 nights in Oct 2024

10/10 Excellent

Looi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and comfortable room

The rooms were immaculate and very comfortable. We enjoyed the delicious eatery place near by the hotel. Loved the convenient location close to Muslim Quarter, Bell tower and subway Our room at top floor with a view to the eatery street, so a bit noisy, will be fine if you close the window.
Stayed 5 nights in Nov 2024

10/10 Excellent

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดีครับ เดินทางสะดวกมาก ร้านอาหารเยอะ อาจจะมีเสียงดังจากร้านใกล้เคียง
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacques

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Modern room design and great location
Stayed 2 nights in Oct 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was friendly, location was good but noisy if you open the window.
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. The staff was very helpful. No complaints.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keyvan, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 270 degree view room was very entertaining for anyone who likes people watching. Great hotel overall. No complaints. Friendly staff. Clean. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Stayed 3 nights in Aug 2024

10/10 Excellent

Ed

Stayed 1 night in Jul 2024

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Jia Hui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 6 nights and its incredibly convenient. its approx. 15-20mins walk to bell tower, Muslim Quarter, Great Mosque of Xi An and drum tower. Lots of food choices including push carts and bubble tea, beneath the hotel in the morning and for supper. The room was huge with bean bag (plus point!). Extremely clean as well. I love that there were a large variety of equipments in the gym and it was extremely well maintained. Light sleepers may like to request for rooms that are not facing the main street as theres supper place opposite the hotel and those who require ramps, pls note that there is a small little step before reaching the hotel lobby. The hotel receptionists were also very helpful and kind. They even assisted to call my carrier when there were hiccups to my online purchase.
Stayed 6 nights in May 2024