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Shangri-La Xian

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Photo gallery for Shangri-La Xian

Lobby lounge, garden views, open daily
Property video
Lobby lounge, garden views, open daily
Exterior
Executive Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
38b Keji Road, Xi'an, Shaanxi, 710075
  • Place, Golden Eagle
    ‪11 min walk‬
  • Place, Xidian University North Campus
    ‪2 min drive‬
  • Place, Northwestern Polytechnical University
    ‪3 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe City View King

Deluxe City View King | Minibar, in-room safe, desk, laptop workspace

Deluxe City View King

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe City View Twin

Deluxe City View Twin | Minibar, in-room safe, desk, laptop workspace

Deluxe City View Twin

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club, Room, 1 King Bed

Horizon Club, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 2 Single Beds

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 95 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 502 reviews
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includes taxes & fees
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About this property

Shangri-La Xian

This hotel features 4 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Shangri-La Xian offers 393 accommodations with minibars and a safe. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Our customers tell us that they enjoy the overall property condition at Shangri-La Xian. During your stay, you'll be connected to the convention centre and within walking distance of Golden Eagle. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local and international cuisine with garden views at Yi Café, one of the property's 4 restaurants
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 6 minutes by car from Xi'an City Walls and 6 minutes from Xi'an Museum
  • Airport shuttle service available for a fee
Shangri-La Xian offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

11 meeting rooms and limo/town car service are available. Event space at this hotel measures 30268 square feet (2812 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Shangri-La Xian. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Xi'an hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Yi Café – Overlooking the garden, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Tian Xiang Ge – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch, dinner and light fare. Open daily.
Changan Wok – Overlooking the garden, this theme restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Lobby Lounge – Overlooking the garden, this lobby lounge specialises in local and international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 148 for adults and CNY 74 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Changan Wok
  • Lobby Lounge
  • Tian Xiang Ge
  • Yi Café

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Designer stores
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 30,268 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Xian

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 148 for adults and from CNY 74 for children
  • Airport shuttle fee: CNY 255 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Xian offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shangri-La Hotel Xian
Shangri-La Hotel Xian Xi'an
Shangri-La Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Xian Shangri-La
Xian Shangri-La Hotel
Shangri-La Golden Flower Hotel China/Shaanxi
Shangri La Hotel Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Shangri La Hotel Xian
Shangri-La Xian Hotel Xi'an

Shangri-La Xian Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 172 reviews
Rating 8 - Good. 39 out of 172 reviews
Rating 6 - Okay. 10 out of 172 reviews
Rating 4 - Poor. 5 out of 172 reviews
Rating 2 - Terrible. 0 out of 172 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maximiliano

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, everything was beautiful, the breakfast was delicious and the staff was incredible helpful and kind.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

BRIAN T

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Will stay again
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

PING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed is very comfortable. I love the beautiful Garden here. Also the transportation is very convenient.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Reasonable

One week family holiday to visit Xi’an, full amenities, good service. But hotel is a bit old.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a wonderful city

Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing! High recommended!!
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so professional and very helpful. The room is spacious and comfortable. Everything was extremely clean. The garden is beautiful and well maintained !
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice experience

Nice hotel, excellent service, reasonable price. The horizon club which I had access to was excellent too.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

SUZHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and comfortable, the hotel lobby is very beautiful.Transport is very convenient, Bus stop and MRT station are very near the hotel. It is also convenient for shopping and eating. All staffs are polite and friendly, We have a very good stay at Shangri-La Hotel, we will definitely come back again when we visit Xian next time.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here really nice and friendly. They gave me a small toy as souvenirs.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The bed is big. We had king size bed. Can actually sleep 3 adults. Staff are friendly and helpful. Cafe snacks and drinks are abit pricy. Hotel not so modern.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Bee

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the city and thoroughly enjoyed our stay in Xian because of Oscar's willingness to go over and beyond his job to make us feel at home in a new city.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Siew Yun Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday with friends

Overall excellent. Was disappointed that my request for connecting room was not given. The king size bed can actually sleeps 3 adults. It’s hugh.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Heinsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms division is terrible. Front desk ineffficient, not providing the expected services, lack knowledge, skills and information. Drainage in shower cabinet is too slow, towel taken away although is hung as directed for protection of enivronment. only one bath towel for one guest. Socket should be international type, not Chinese type(you are international hotel, right?). F&B is excellent. Excellent service. Good food quality. Good value for money, good ambience. couldn't ask for more. Please keep up the good work and improve your short falls if you want to stay in your competion with others. Heinsen Chan (retired veteran in hospilality industry)
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nobusho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
娘と二人旅。客室がとても清潔で静か、ゆったり出来ました。近くに美味しい西安料理の店があります。いかにも西安の香りでした。また今年の年末に宿泊する予定です。
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbedingt empfehlenswert

Alles wunderbar
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Jmenon

Liked: Cleanliness
Property need updating Staff and coverage very helpful
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Had one night stay, great location, good service, breakfast average.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
Stayed 1 night in May 2019
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent, just a little room for improvement

Excelent hotel, my only critique is the slow internet.
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
夕食をホテル内のレストランで食べたが、茹でた蟹の一部に、古いものが混じっていたようだ。
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Kamesuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所が少々市内から離れているので、観光には向かないかも知れませんが、施設自体はきれいで、サービスも良く、満足です。中華料理もおいしかったです。
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

KUO-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次住，人氣很旺的飯店維持的還不錯員工也親切。會考慮再入住。
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフのサービス、部屋の清潔感とても良かったです。 朝食ブッフェは種類が多く楽しく頂きました。
Stayed 2 nights in Mar 2019