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Novotel Xi'an The Bell Tower

4.0 star property

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Photo gallery for Novotel Xi'an The Bell Tower

Front of property
Creator video
Standard Room, 1 King Bed | Down duvets, minibar, in-room safe, blackout curtains
Reception
Daily buffet breakfast (CNY 98 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
NO 16 ANBAN STREET, XIAN, Xi'an, 710004
  • Place, Xi'an City Walls
    ‪1 min walk‬
  • Place, Xi'an Bell Tower
    ‪7 min walk‬
  • Place, Great Mosque of Xi'an
    ‪9 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege) | Down duvets, minibar, in-room safe, blackout curtains

Room, 1 King Bed (Privilege)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down duvets, minibar, in-room safe, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down duvets, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Down duvets, minibar, in-room safe, blackout curtains

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Down duvets, minibar, in-room safe, blackout curtains

Superior Suite, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Holiday Inn Express Xi'An Bell Tower by IHG
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 183 reviews
The price is €37
includes taxes & fees
18 Jan - 19 Jan
Holiday Inn Express Xi'An Bell Tower by IHG

About this property

Novotel Xi'an The Bell Tower

Family-friendly hotel with health club and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, coffee/tea in a common area and a microwave in a common area.
Novotel Xi'an The Bell Tower offers 198 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 65-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. This Xi'an hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
During your stay at Novotel Xi'an The Bell Tower, you're just a quick walk from Xi'an City Walls. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Services include a free children's club, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Xi'an City Walls and Yisu Grand Theater
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A health club, a complimentary children's club, and coffee/tea in common area are also featured at the family-friendly Novotel Xi'an The Bell Tower. Self parking is free.

This 4-star Xi'an hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Food Exchange

Things to do

  • 24-hour gym
  • Free children's club

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Xi'an The Bell Tower

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Novotel Xian THE Bell Tower
Novotel Xi'an The Bell Tower
Novotel XI AN THE Bell Tower
Novotel Xi'an The Bell Tower Hotel
Novotel Xi'an The Bell Tower Xi'an
Novotel Xi'an The Bell Tower Hotel Xi'an
Xi An The Bell Tower (Opening October 2020)

Novotel Xi'an The Bell Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 160 reviews
Rating 8 - Good. 44 out of 160 reviews
Rating 6 - Okay. 8 out of 160 reviews
Rating 4 - Poor. 0 out of 160 reviews
Rating 2 - Terrible. 2 out of 160 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Brigitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight smell from bathroom sink on interior room
Stayed 4 nights in Aug 2025

10/10 Excellent

Ye, Sydney

Stayed 2 nights in Sep 2025

10/10 Excellent

latte

Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Alfred

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

SIEW MUI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Finding the Hotel

Hotel is difficult to find if exiting from the nearest Subway Station .
Stayed 3 nights in Sep 2025

10/10 Excellent

Olawale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, amenities and staff. Good breakfast spread but mainly catered for local people and limited choice for non Chinese or Asian.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Li Hua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, friendly staff

Location was fantastic with the subway exit H just at doorstep 50 meters away. It has line 2 and 6 and is very convenient. Surrounding area has lots of food and restaurants. It’s between the bell and drum tower and within walking distance. Room was very good except for basin area which was rather dark for makeup.
Stayed 6 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Very friendly staff Very central location
Stayed 2 nights in Sep 2025

8/10 Good

Bee Eng

Travelled with family
Liked: Amenities
Very convenient location, near the subway, restaurants and Bell Tower. Wish the hotel has a proper entrance/exit for cars/taxi.
Stayed 7 nights in Aug 2025

10/10 Excellent

Antonio

Stayed 2 nights in Aug 2025

8/10 Good

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location hotel

This hotel is in a perfect location for tourists. It’s right behind the Entrance H of Bell Tower subway station. You can walk to many famous spots such as the bell tower etc. However the room is small, enough for one person. They have free washing machines and dryers on the second floor. There is a nice lady who always help me to pack my laundry.
Stayed 4 nights in Aug 2025

8/10 Good

Yapei

Stayed 2 nights in Jul 2025

10/10 Excellent

Stephan

Stayed 1 night in Jul 2025

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant experience here .
Stayed 5 nights in Jul 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in X

Very good location. Friendly and helpful reception. One of the few hotels with welcome drinks and afternoon tea for guests. Xi'an was boiling hot when we were there. Hotel had lots of bottled water available to guests. Delicious breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

10/10 Excellent

nadifah binti, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and the location is superb. Highly recemmended.
Stayed 5 nights in Jun 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a perfect location—just steps away from the Bell and Drum Tower—which made our stay incredibly convenient and enjoyable. I truly wanted to give this hotel an excellent review because overall, our stay was amazing. However, I cannot overlook the challenges we faced with the staff. This hotel is not ideal for travelers who do not speak Mandarin. I speak Mandarin, so I was able to get some assistance during our stay. Unfortunately, I do not read Chinese, and when I asked for help booking a Didi, I was simply told to go outside and hail a cab. I found this response disappointing, especially given that it was a reasonable request for a guest. Only after I asked to speak with a manager did the staff decide to assist me. This lack of initial willingness to help left a negative impression. With better guest service—particularly for international travelers—this hotel has the potential to be truly outstanding.
Stayed 3 nights in Jun 2025

8/10 Good

Abdullhakam

Stayed 5 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful. They would go above and beyond to make sure we have a comfortable stay.
Stayed 2 nights in Jun 2025