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Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

4 outdoor pools, pool loungers
Property video
Free minibar, in-room safe, individually furnished, desk
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Free minibar, in-room safe, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, Xpu-Ha, QROO
  • Place, Xpu-ha Beach
    ‪8 min walk‬
  • Place, Cenote Azul
    ‪10 min walk‬
  • Place, Ecopark Kantun Chi
    ‪11 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Ocean Front Premium Level

Free minibar, in-room safe, individually furnished, desk

Junior Suite Ocean Front Premium Level

10.0 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, individually furnished, desk

Junior Suite

9.4 out of 10
Exceptional
(155 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level) | Free minibar, in-room safe, individually furnished, desk

Junior Suite (Swim Up Premium Level)

9.6 out of 10
Exceptional
(34 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront

Free minibar, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

9.4 out of 10
Exceptional
(210 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Riviera - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Barceló Maya Riviera - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2019.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U-Spa has 26 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Barceló Maya Riviera - Adults Only - All Inclusive's great beach location. During your stay, you'll be within walking distance of Ecopark Kantun Chi. You'll find features such as free WiFi in public areas and free self-parking, plus 4 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the 4 outdoor pools
  • Indulge with facials, Swedish massages or manicures and pedicures at U-Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and mini golf
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Ecopark Kantun Chi and 6 minutes from Puerto Aventuras Marina
  • Airport shuttle service available for a fee
Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Maya Riviera - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness centre. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the luxury Barceló Maya Riviera - Adults Only - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Barceló Maya Riviera - Adults Only - All Inclusive was completed in December 2019.

This 4.5-star Xpu-Ha property is smoke free.

Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Mini golf
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Riviera - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Barceló Maya Riviera - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
This property enforces a strict dress code in the restaurant.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 966 out of 1329 reviews
Rating 8 - Good. 211 out of 1329 reviews
Rating 6 - Okay. 95 out of 1329 reviews
Rating 4 - Poor. 37 out of 1329 reviews
Rating 2 - Terrible. 20 out of 1329 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort and the others around it.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jordann Isiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Dec 2025

8/10 Good

Anand

Travelled with family
Liked: Property conditions & facilities
Amazing location and facilities. Directly on a beach. Mostly for the "youger couple" crowd.
Stayed 5 nights in Dec 2025

10/10 Excellent

NANA ARTSVIK RAFAELOVNA

Liked: Cleanliness, staff & service, property conditions & facilities
YES
Stayed 5 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Dec 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 9 nights in Oct 2025

8/10 Good

Jonathan, Gresham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good front desk staff need to improve on customer service
Stayed 11 nights in Nov 2025

10/10 Excellent

Desiree

Stayed 1 night in Dec 2025

6/10 Okay

Sherif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and bars are amazing. Food needs a lot of work.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jaime Adolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2025

10/10 Excellent

Bobby

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff was amazing! Food was great, definitely recommend it for anyone. Beach was one of the bests beaches I’ve ever been on, plenty of seats in the shade
Beach
Breakfast view
Pool view
Stayed 4 nights in Nov 2025

4/10 Poor

Jose

Travelled with family
Liked: Cleanliness
Mucho ruido, música en el cuarto hasta las 10.30 pm, sin opciones buenas para comer, la comida en general de mala calidad.
Stayed 1 night in Nov 2025

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
My stay was great. I love everything about it
Stayed 6 nights in Nov 2025

6/10 Okay

Sasha

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
I stayed at this hotel earlier this month due to the reviews and it was underwhelming compared to what the reviews say. Beautiful property, the grounds is beautiful, but it wasn’t the cleanest in the halls walking to the hotel rooms especially compared to other places I’ve stayed while visiting Mexico. Lobby furniture smells. Watched trash and dishes sit in the same spot outside of room doors for 2 days before it was cleaned up. It definitely needs updating. There was construction going on in front of the hotel. We had to be moved from one room to another due to cleanliness issues, the tables and counters still had dirt and smudges from the previous guest. The TV was in Spanish for our entire stay, and there was no way to change it. The buffet closed at 6 p.m. on Saturday and Sunday. Had to make reservations for other restaurants. The pool was probably the best part of this hotel, but the pools close at 8. The drinks were watered down. No room service. The food choices weren’t that great. The beach seemed man made and very hard. The workers spoke minimal English, which wasn’t a problem because I used a translator, but they didn’t seem very approachable or friendly. The hotel had buses to take you to other Barcelo properties nearby and the mall, or you could walk. The arcade was okay, and I enjoyed the escape room. Make sure to bring cash, every ATM was out of order, and I wanted to tip. Overall, I feel like this hotel gave the bare minimum. I would not stay here again.
View from balcony.
Stayed 4 nights in Nov 2025

6/10 Okay

LISA

Travelled with partner
Liked: Cleanliness, amenities
We have stayed here may years in the past and it seems the Riviera is starting to go down in quality a little. The jets in the hot tub didn't work, we didn't try to use it until a couple days before we left, so no big deal, but still was annoying. We tried to get reservations at the French restaurant at the Palace and we were told that they did have any reservations during our stay, we stayed 5 nights, conveniently the next reservation they had was the day after we were leaving. The exact same thing happened to us last year when trying to book a reservation there. There were no washcloths in the room when we checked in, so I asked a housekeeper I just happened to see if I could get some for the room. The room and the building were both showing signs of wear. We paid for an oceanfront room and I know that doesn't guarantee a view but was still a little disappointed when we ended up on the second floor which basically gave us a view of the back of the pool buildings. The food selection and quality is still excellent. The pools are clean and the grounds are kept up very well. The beds and pillows are comfortable. The staff is very nice. So overall not a bad stay, just that we have had so many better ones in the past.
Stayed 5 nights in Nov 2025

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Spa too crowded
Stayed 4 nights in Aug 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at barcelo Maya Riviera adults only in early November and had a great time. We loved the buffet and Agave restaurant specifically (we are not fussy with food, we thought everything was great, I had tacos every day!). The beach area is awesome to snorkel and observe coral life, we saw so many types of fish, stingrays, and even a sea turtle. I highly recommend bringing water shoes and a snorkel unless you are ok getting it from the gift shop! We also walked through the grounds and enjoyed playa Mexicana to buy some souvenirs. Staff is great and the hotel is well maintained, pool's clean and room's awesome. We only had 1 day of rain!
Stayed 7 nights in Nov 2025

10/10 Excellent

Colin

Stayed 4 nights in Oct 2025

10/10 Excellent

Pedro

Stayed 3 nights in Sep 2025

10/10 Excellent

Kurt Duane Van

Travelled with partner
Liked: Cleanliness, amenities
We love the Barceló Maya adults and lotto forward to coming back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jesus

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice big room with an ocean view. The room was cleaned daily. There was never an issue getting a sun lounger.
Stayed 10 nights in Nov 2025

10/10 Excellent

arthur

Stayed 6 nights in Nov 2025

8/10 Good

Juwan

Stayed 4 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Best, largest pool ever! Balcony view was beautiful and hot tub on deck was amazing. Walk out to beach wonderful. Staff friendly though sometimes hard to understand. Miramar Buffett was our least favorite part of the stay. Often stale churros and cookies and Luke warm food that wasn’t the best. But the restaurants made up for it.
Stayed 5 nights in Nov 2025