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Barceló Maya Tropical - All Inclusive

Property class: 4

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Photo gallery for Barceló Maya Tropical - All Inclusive

A resort with a large pool, palm trees, and a water slide.
A couple in a circular jacuzzi surrounded by rose petals, with a wall of illuminated panels in the background.
A group of people dining at an outdoor table with wicker chairs and a view of palm trees and a beach in the background.
A mall bar with a modern interior, including a staircase leading to the bar area.
A beach with clear turquoise water, palm trees, and people walking along the shore.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪9 min walk‬
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Cenote Azul
    ‪18 min walk‬

Room options

View all photos for Junior Suite, Oceanfront (Premium Level)

A hotel room with a large bed, a ceiling fan, a TV, a desk, and a view of the outdoor area.

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, a wooden wardrobe, a desk with a chair, and a balcony with a table and chairs.

Superior Room

7.8 out of 10
Good
(217 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Similar properties

A resort with multiple swimming pools, palm trees, and beach access.
Barceló Maya Colonial - All Inclusive
Xpu-Ha
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,000 reviews
The price is €210
includes taxes & fees
31 Aug - 1 Sept
Barceló Maya Colonial - All Inclusive

About this property

Barceló Maya Tropical - All Inclusive

Catch some rays at the nearby beach or spend the day relaxing at Barceló Maya Tropical - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Tropical - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with aromatherapy, body treatments or facials at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the beach and the pool
  • Steps from Xpu-ha Beach and 9 minutes on foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Maya Tropical - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 10000 square feet (929 square metres) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the luxury Barceló Maya Tropical - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

Guests are served a free buffet breakfast.
Barceló Maya Tropical - All Inclusive has 4 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.46 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Barceló Maya Tropical - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimming costumes, pool sandals or transparent clothing are not allowed
Property Registration Number 008-007-000050/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robertlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely beautiful
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the place was great, we had a wonderful time.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Bunthorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids, Something for everyone.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jodi-Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, service and staff were great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

LILIANA

Liked: Cleanliness
Nice and clean area
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Indranie

Liked: Cleanliness, staff & service
Very good enjoy
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry good
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Wen Chang Winola

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort and beach, good food, friendly staff and lots of fun activities.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, wonderful staff, excellent food options, tons of activities for all interests!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jose Angel Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach and food!
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Jorge Amador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time we stayed at this hotel, still worth it!!💯
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend, never felt over crowded at the restaurants, pool or on the beach.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone stole my sandals…
Stayed 5 nights in May 2026
Verified review

8/10 Good

Nicaury

Liked: Cleanliness, staff & service
Room and bathrooms are pretty old. I saw mold in the bathroom. They try to keep it clean. Staff are very friendly. Food is ok in the tropical, but in the Caribbean, food is excellent. My kids love the pool with the slide. Overall the hotel is ok.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Pllump

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this resort.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness
Be prepared to get up early to put out towels
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Kenny Josue Igarza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Incredible hospitality and amenities.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
Resort was well kept, staff friendly and loved the small chocolate candy put on my bed.
Loved the decor and description of each design.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

jeaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay, friendly staff super safe
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont do deep sea fishing they aren't trained for it and the boat is not professional
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Tatyana

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the service was outstanding as usual. We visit Barcelo Maya hotels every year and are happy with place where staff makes you fill yourself at home!
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Zerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, restaurants within walking distance. I like the covered walkway between the hotel and the lobby
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again we had a wonderful time.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Carolina Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and hotel. We had a great time
Stayed 7 nights in Sep 2025