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Diamonds Lodge Ltd

4.0 star property

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Photo gallery for Diamonds Lodge Ltd

Superior Quadruple Room, Ensuite
Exterior
Standard Double Room, Ensuite | Exterior
Miscellaneous
Superior Quadruple Room, Ensuite | Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Free WiFi

Explore the area

View in a map
23 Wigginton Road, York, England, YO31 8HJ
  • Place, York Hospital
    ‪2 min walk‬
  • Place, York St. John University
    ‪7 min walk‬
  • Place, York Minster
    ‪15 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Room

Standard Double Room, Ensuite

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Quadruple Room, Ensuite

Superior Quadruple Room, Ensuite

Superior Quadruple Room, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

  • Sleeps 1
  • 1 Single Bed

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About this property

Diamonds Lodge Ltd

Guesthouse in York, near York Minster
This smoke-free guesthouse features free Wi-Fi in public areas and multilingual staff assistance. Housekeeping is not available.
Diamonds Lodge Ltd offers 7 accommodations.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Diamonds Lodge Ltd, you're just a quick walk from York Hospital. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Breakfast is offered for a fee
  • Amenities include multilingual staff
  • Just a 2-minute drive from York Minster and a few minutes from Shambles
Diamonds Lodge Ltd offers its guests multilingual staff. WiFi is free in public spaces.

This 4-star York guest house is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Breakfast available for a fee

Guest services

  • Multilingual staff
  • No housekeeping service

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests will receive an access code
Arrivals after 2 PM on Saturday and Sunday cannot be accommodated.

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Guests will receive an access code.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crossways Guest House
Crossways Guest House York
Crossways York
Crossways Guest House Hotel York
Crossways Guest House Guesthouse York
Crossways Guest House Guesthouse York
Crossways Guest House Guesthouse
Crossways Guest House York
Guesthouse Crossways Guest House York
York Crossways Guest House Guesthouse
Guesthouse Crossways Guest House
Crossways Guest House York
Diamonds Lodge Ltd York
Diamonds Lodge Ltd Guesthouse
Diamonds Lodge Ltd Guesthouse York

Diamonds Lodge Ltd Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 224 reviews
Rating 8 - Good. 72 out of 224 reviews
Rating 6 - Okay. 44 out of 224 reviews
Rating 4 - Poor. 10 out of 224 reviews
Rating 2 - Terrible. 19 out of 224 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

The hotel is well situated for exploring York but it is in quite bad condition. The front is shabby with long grass and it all just need a a good tidy. The room was in pretty poor nick, the door kept getting stuck on the carpet strip. But the worse was when we came back to the room in the evening, the bathroom stank of sewage, it was awful trying to brush our teeth with the smell in there and it smelt all the next morning. I understand it’s a budget room but it was an awful smell to have to be around for so long. Myself and my wife also had to help a lady who couldn’t speak much English try and check in, it was not that late on in the day but there is no staff present so she had to try and check in over the phone and wait for a call back. It was an awkward situation for her but luckily we were there to help her in. Parking was easy though, and the bed was comfy but I doubt very much I would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond Lodge

Very clean and comfy even provided a fridge. The only fault was the kettle didn't work when i went to make a cup of tea in the morning. Otherwise excellent.
Stayed 1 night in Aug 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrid

I spoke to the hotels.com online agent and was told I’d get a phone call about my complaint, I didn’t. I am going to get my money back because this place isn’t fit for purpose. Absolutely disgusting hygiene and service when we arrived was awful, we had to walk out and spend more money on a premier inn (which was excellent might I add) absolutely disgusted at the idea that a hotel like that would be even advertised on your website, and then even more disgusted that when told I’d get a phone call from you ive been left in the dark. I will be on the phone Monday morning, from one unhappy customer.
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good and cheap

Good Wi-Fi, cheap, clean, The shower head is broken make the water pressure low.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mentari Berkat

Stayed 1 night in Jul 2025

6/10 Okay

Kenan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
We had a lovely ground floor room - the building is dated but you get what you pay for - only complaint I had was the other guests sitting outside our window drinking and chatting loudly till 3am
Stayed 2 nights in Jun 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamonds lodge

Great location, easy check in and out. Cosy room, comfy bed! Would definitely stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Xiaomei

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's a nice lodge, room is clean and quiet. The bathroom basin level is too low and a bit small.
Stayed 2 nights in Jun 2025

6/10 Okay

malcolm

Travelled with group
Liked: Cleanliness, room comfort

Cheap clean accommodation with no frills.

Clean comfoftable accommodation but i was given a room on top floor.3 flights of steep stairs.Had to use my phone to book in.No breakfast despite being mentioned on hotels.com.No suggestion made where to go for breakfast.Wetherspoon is nr the station so over a mile away.A mile walk from city.It was mentioned to be in clifton but was over a mile from clifton sports centre where i wanted to go to watch yorkshire cricket.Had to have the fan on all night as no air conditioning on a very hot day.Room next door vibrated at 3am!They have tried to economise when they could have offered a better service and charged more.Ok for one night only.
Stayed 1 night in Jun 2025

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This accommodation didn’t appear to be very posh and the room looked a bit dull BUT the beds were very comfortable, there was perfect silence during the night and the internet WiFi worked( despite a glitch at first possibly due to my own input or lots of others using it. To be honest this is a lot better than in the usual well known chain hotels that cost at least twice the price. Yup ! We were very happy with everything and a big THANK YOU to those responsible for this place.
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

A F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was absolutely fine, only problem was the heating was on when we arrived wouldn’t of minded but we were in the middle of a mini heatwave
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly family. Nice room and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Normelyn Grace

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Diamond Lodge was fantastic. I had plenty of rest, and the peaceful, quiet atmosphere made it even better. It was truly worth every moment.
Stayed 2 nights in Jun 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

michael

Business traveller
Disliked: Staff & service
said parking avaliable at property did not say you have to pay
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was average,cleeaniness could be better. The cups and kettle was filthy. There was no disturbence by the other people which was a plus point. There is a bus stop just outside the lodge from which you can get a bus to city centre.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for what we needed. Short notice 1 night stay in York with friends. Comfortable room in good location.
Stayed 1 night in May 2025

8/10 Good

Pete

Liked: Staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Duncan

Liked: Cleanliness, room comfort
Reasonably convenient location to city centre. No reception, had to phone a number to gain access of which I didn’t like, I prefer someone at the location to at least provide a key and give information if asked
Stayed 2 nights in Apr 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A bargain price for accommodation within walking distance of the centre of York. Quiet and comfortable.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room we stayed in needed some serious redecorating but it was warm and clean.
Stayed 2 nights in Apr 2025