Hilton York

4.0 star property

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Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board
Meeting facility
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
1 Tower Street, York, England, YO1 9WD
  • Place, York City Walls
    ‪2 min walk‬
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪66 min drive‬

Room options

Accessible Double Room

  • Sleeps 2
  • Free Wi-Fi

Double Room With Sofa Bed

  • Sleeps 3

King guest room with Tower view

  • Sleeps 2

Double Room with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

King Guest Room with Tower View

9.0 out of 10
Wonderful
(19 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Guest Room with Balcony and Tower View

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Guest Room

8.8 out of 10
Excellent
(59 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Two Double Bed Guest Room

8.2 out of 10
Very good
(40 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton York

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service and conference space are on-site.
Hilton York offers 131 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton York's great location gets high marks from our customers. During your stay, you're just a quick walk from York City Walls. A restaurant, a gym and a bar are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from York City Walls and 4 minutes on foot from Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1008 reviews
Rating 8 - Good. 264 out of 1008 reviews
Rating 6 - Okay. 133 out of 1008 reviews
Rating 4 - Poor. 52 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Very pleasant staff, valet parking was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities
Staff were great including front desk, housekeeping and restaurant. Food was excellent. Great breakfast choices and loved the location.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Chris

Lovely hotel and very friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely fresh high quality breakfast, friendly and helpful staff, comfy rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean amenities
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming friendly reception and comfy bed clean warm lspacey room with everything needed for a relaxing stay .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

caron

Liked: Cleanliness, staff & service, amenities
Great hotel, clean, comfortable rooms, helpful staff, valet parking was great, hand over the car on arrival and walk everywhere. Fantastic location 3 - 4 min walk to the shambles, excellent restaurants and quaint bars & pubs and just 2 mins from the jordvik center. Would definitely stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Clean spotless room with everything we needed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great help with the baby
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Room lovely, clean and warm. Staff were all spot on. Great location as well.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Great location, lovely bar & dining areas. Very pleasant staff & good facilities.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Yes The Room was Spotless The Staff were very helpful, Welcoming kind and efficient helpful and considerate
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, good variety for breakfast and bar food.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town centre shops a short walk away.did not know their was a gym at accommodation.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Spotless room great breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Great roomavailable on short notice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and spacious room. Friendly and helpful staff. We were particularly impressed by Victoria on Reception, who went out of her way to make car parking available for us.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and had been slightly refurbished, although it was tight for two adults and two teenagers with four large suitcases. The breakfast was fantastic and the hotel was located in walking distance to all main attractions, including public transport.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms we're spotless, Very helpful and friendly staff.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alison

Liked: Cleanliness
Location was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Graham James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for parking, for shops and for attractions.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and all the staff was really nice brilliant
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay from start to finish
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel, friendly staff, good breakfast. Great location.
Stayed 2 nights in Oct 2025