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Holiday Inn Express Hotel & Suites York NE - Market by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites York NE - Market by IHG

Exterior
Indoor pool
Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi
Free daily continental breakfast
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
18 Cinema Drive, York, PA, 17402
  • Haines Shoe House
    ‪4 min drive‬
  • Hollywood Casino York
    ‪4 min drive‬
  • Harley Davidson Factory
    ‪7 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites York NE - Market by IHG

Hotel in York with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, a business centre and a meeting room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Hotel & Suites York NE - Market by IHG offers 77 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Hotel & Suites York NE - Market by IHG. During your stay, you'll be close to Haines Shoe House. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Haines Shoe House and a few minutes from Heritage Hill Golf Course
  • Pets welcome for a fee
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. An indoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites York NE - Market by IHG. Free self parking is available.

This York hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (107 centimetre high)
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York NE Market
Holiday Inn Express York NE Market
Holiday Inn Express Hotel Market
Holiday Inn Express Hotel Suites York NE Market
Inn Express Hotel Market

Reviews

Holiday Inn Express Hotel & Suites York NE - Market by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 889 reviews
Rating 8 - Good. 262 out of 889 reviews
Rating 6 - Okay. 91 out of 889 reviews
Rating 4 - Poor. 56 out of 889 reviews
Rating 2 - Terrible. 65 out of 889 reviews

Reviews

8/10 Good

Lillian

Stayed 1 night in Jun 2025

10/10 Excellent

Lillian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel
Stayed 1 night in Jun 2025

8/10 Good

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice; clean and comfortable. We had issues with the card reader on our door. Our key would never work. We asked for new keys three times and that didn’t help. We were there for a basketball tournament and typically eat as a team on Saturdays. Apparently it was an issue for us to eat in the breakfast area or make any noise while doing so.
Stayed 2 nights in Jun 2025

10/10 Excellent

Corey

Stayed 1 night in Jun 2025

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No soap in the room
Stayed 2 nights in Jun 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in later in the evening due to traveling from far away, and that process was easy. No thrills, but easy enough. Our AC did not seem to be working in the room and the same guy who checked us in explained Maintenance is "on call" but was unavailable, so he came to try and help us out, which was great, but unfortunately, the AC never ended up working and we had to switch rooms the next morning. The ladies at the front desk and housekeeping helped make that a pretty seamless process, but just a bit of a hassle with packing up our stuff to move a few doors down. It was great they accommodated us though. Price was decent and location was good for what we needed it for.
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
A room with no towels!! So I get ready to shower and there were no towels call down to front desk and she says if you can you wait 15 minutes or come down for some.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Danielle

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

8/10 Good

Diana

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff was very attentive Food could have had more options especially when traveling with kids
Stayed 2 nights in May 2025

8/10 Good

Miguel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My family and I recently stayed at the Holiday Inn Express Hotel & Suites York and wanted to share my experience. First off, the bed was incredibly comfy, which made for a restful night's sleep. After long days with family in the area, it's always nice to return to a cozy bed. The staff at the hotel were mostly friendly, greeting us with warm smiles during check-out. However, I encountered a few employees who seemed less enthusiastic about their roles, which slightly detracted from the overall experience. Now, on to the room. While it was somewhat clean, I did notice that it could use some deeper attention in certain areas. The design and furnishings felt a bit dated, and the overall ambiance of both the lobby and the rooms could benefit from a refresh. One area that truly disappointed me was the breakfast. The options were mediocre at best, falling short of the expectations I usually have for a hotel in this category. I was hoping for better quality. Lastly, the pool area left a lot to be desired. It appeared poorly maintained, which was surprising for a property of this reputation. It was a bit disappointing, as we had hoped to enjoy some relaxation time by the water. My kids love pool time when we go away. In conclusion, while the Holiday Inn Express Hotel & Suites York offers a comfy bed and some friendly service, it has notable areas for improvement. A more thorough cleaning regimen, updated decor, a better breakfast selection, and enhanced maintenance of the pool area
Stayed 3 nights in May 2025

10/10 Excellent

JANELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Jeffery

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You pay too much, for what little you get

Upon arrival the front desk girl tried to have us pay a second time, although we already paid through Hotels.com. I refused and showed her my bank account and receipt, so she had to call her manager. They put us through as having paid with cash just to get us our room and we had to deal with another receptionist the next morning. Our room had no toilet paper on the roll, had only two towels to use, the refrigerator did not work, and there was no hot water. When we went to the pool area, there were no towels available. The buffet breakfast had minimal to offer, as the guy in charge of the food was more busy outside smoking dope than keeping the food stocked. There was no coffee at all available and the pancake machine was out of service.
Stayed 1 night in May 2025

4/10 Poor

Melissa

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service

Overcharged and no receipt able to be provided

Overcharged by $168.17 and was told there wasn’t anything that could be done until a manager arrived in the morning. When I asked for a receipt for the overcharge I was told I couldn’t be given one.
Stayed 1 night in May 2025

6/10 Okay

Caitlan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely below the standards I expect and find consistently with other Holiday Inns. Poorly maintained, not very clean and their pool was closed the whole time we were there. Front desk staff was rude and unhelpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and great to talk with.
Stayed 3 nights in May 2025

8/10 Good

Pamela

Stayed 1 night in May 2025

6/10 Okay

Astrid

Liked: Cleanliness, staff & service
It was conveniently located
Stayed 2 nights in May 2025

8/10 Good

DANIEL

Travelled with partner
Liked: Cleanliness
It was ok. Just ok. One ice maker for entire hotel. Ridiculous.
Stayed 2 nights in Apr 2025

8/10 Good

Owens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They didn't serve hot food on the breakfast bar
Stayed 1 night in Apr 2025

4/10 Poor

Claudia

Liked: Cleanliness, staff & service
It took us 3 room moves until we got a room that didn't have a problem.
Stayed 1 night in Apr 2025

10/10 Excellent

Lynelle

Stayed 1 night in Mar 2025

2/10 Terrible

Holly

Travelled with family
Disliked: Cleanliness, property conditions & facilities

NOPE

Hotel was nothing like the pictures. The hotel is run down and needs repairs. I pulled out the fold out coach to make my daughter's bed and there was a bag of chips inside. I saw a picture of a hot tub so I was excited to soak in that while the kids were swimming. Unfortunately the hot tub was all boarded up and the indoor pool was the coldest we’ve been to yet. The pool looks absolutely nothing like the picture and it looks they are trying to paint around the pool but never finished? Carpet in the hallways are coming up and looks like a bad job.
Stayed 1 night in Apr 2025

4/10 Poor

Duane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied and weekend ruined

For starters we booked a suite. The toilet didnt work. So they put us in a double queen room which was $50less than the suite and didnt give us any money back. The water pressure in the shower was subpar. The pool was approximately 40° and was to cold to enjoy. Breakfast was suppose to be from 7am-10am we waited until 730 and there was still no breakfast. Staff was friendly and hotel was clean.
Stayed 1 night in Apr 2025