Best Western Plus Heritage Rail Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Heritage Rail Inn & Suites

Free daily on-the-go breakfast
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
140 Leader Heights Road, York, PA, 17403
  • York College of Pennsylvania
    ‪5 min drive‬
  • WellSpan York Hospital
    ‪5 min drive‬
  • York ExpoCenter
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪41 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Heritage Rail Inn & Suites

Hotel in York with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a seasonal outdoor pool and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a fireplace at reception and ATM/banking services are on-site. Housekeeping is available on request.
Best Western Plus Heritage Rail Inn & Suites offers 134 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Heritage Rail Inn & Suites. During your stay, you're just a quick walk from The Heights. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a car charging station and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes on foot from The Heights and a 2-minute drive from William Kain Park
  • Dogs welcome for a fee
Best Western Plus Heritage Rail Inn & Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Best Western Plus Heritage Rail Inn & Suites also features a fireplace in the lobby, laundry facilities, and an ATM. Self parking is free.

This 3-star York hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 31 May and close on 04 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York

Best Western Plus Heritage Rail Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 229 reviews
Rating 8 - Good. 49 out of 229 reviews
Rating 6 - Okay. 18 out of 229 reviews
Rating 4 - Poor. 9 out of 229 reviews
Rating 2 - Terrible. 5 out of 229 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elenita

Travelled with family
Liked: Amenities
All good 👍
Stayed 1 night in May 2025

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and had all of the upgrades
Stayed 5 nights in May 2025

10/10 Excellent

Michael, LITITZ

Stayed 1 night in Feb 2025

2/10 Terrible

L’s

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT PLACE

They welcomed me like a long lost friend after a terrible day of grueling travel. Then, the room was clean and very comfortable with a large TV screen (plenty of channels), a very comfy bed and a luxury shower. THANK YOU!
Stayed 2 nights in May 2025

8/10 Good

Amanda

Travelled with group
The property staff were very nice and accommodating. The weather was gorgeous and the pool area was closed- I wish that it were an option to go sit by it during my stay but it was closed. The breakfast had a nice variety and the food was properly cooked. The dining space was clean. I’d stay there again
Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what I needed for an overnight stay
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a diamond in the rough
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Christalyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Beverly

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk didn't acknowledge me twice when approaching. Made me wait minutes to ask me only to wait again. Would not allow check in when arriving 40 minutes before the time period yet the customer before checked in early. No explanation for the difference in treatment.
Stayed 1 night in May 2025

2/10 Terrible

Zau

Disliked: Staff & service, property conditions & facilities
Canceled the booking
Stayed 1 night in May 2025

8/10 Good

Nazanin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The welcome we received wasn't the warmest. We arrived before the official check-in time and inquired about the possibility of getting into our room early. The staff member we spoke with seemed quite unwelcoming and gave us a rather curt response when we asked about the room's availability, simply stating the standard check-in time. It felt unnecessarily rude.
Stayed 1 night in Mar 2025

8/10 Good

Michel

Stayed 1 night in Apr 2025

8/10 Good

Paul, SAINT DAVIDS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Apr 2025

8/10 Good

Anna

Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to highway. Staff were friendly and welcoming.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gift

Stayed 1 night in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities

Room was good

Room was good... But terrible water pressure. They had a great shower head with rain and massage settings, but the pressure was too low to use it. Breakfast was horrible. Old waffle batter, pancake machine not working, yogurt machine not working, no spoon for oatmeal crock... It was just bad all around.
Stayed 1 night in Apr 2025

8/10 Good

Mary M

Liked: Cleanliness, property conditions & facilities

Bed not suitable for mobility accessible room.

The mobility accessible room had a king bed that was low to the floor. There was little room around the bed to use a walker and the bed made sitting and standing very difficult.
Stayed 1 night in Apr 2025

10/10 Excellent

Enoch

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff were excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Easy parking. right off highway. Bar was only open on Friday night, but the facility was fine.
Stayed 3 nights in Apr 2025