Best Western Plus Heritage Rail Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Heritage Rail Inn & Suites

Free daily on-the-go breakfast
Reception
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
140 Leader Heights Road, York, PA, 17403
  • Place, York College of Pennsylvania
    ‪5 min drive‬
  • Place, WellSpan York Hospital
    ‪5 min drive‬
  • Place, York ExpoCenter
    ‪9 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪41 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Heritage Rail Inn & Suites

Hotel in York with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a seasonal outdoor pool and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a fireplace at reception and ATM/banking services are on-site. Housekeeping is available on request.
Best Western Plus Heritage Rail Inn & Suites offers 134 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Heritage Rail Inn & Suites. During your stay, you're just a quick walk from The Heights. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a car charging station and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes on foot from The Heights and a 2-minute drive from William Kain Park
  • Dogs welcome for a fee
Best Western Plus Heritage Rail Inn & Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Best Western Plus Heritage Rail Inn & Suites also features a fireplace in the lobby, laundry facilities, and an ATM. Self parking is free.

This 3-star York hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 31 May and close on 04 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York

Best Western Plus Heritage Rail Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 265 reviews
Rating 8 - Good. 57 out of 265 reviews
Rating 6 - Okay. 20 out of 265 reviews
Rating 4 - Poor. 9 out of 265 reviews
Rating 2 - Terrible. 5 out of 265 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

CHRISTOPHER, Butler

Travelled with partner
Liked: Amenities
Property was well maintained and the outside pool was very clean
Stayed 3 nights in Jul 2025

4/10 Poor

Michael

Travelled with partner
Water turned off at 11:00 PM. We would have stayed elsewhere had we known.
Stayed 1 night in Jul 2025

10/10 Excellent

Jen

Travelled with family, Travelled with pets
Liked: Amenities
The communication via text from a hotel was a first for me. We were welcomed and given dinner suggestions via text!!
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, rooms were comfortable and clean.
Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Steven

👎
Stayed 1 night in Jul 2025

4/10 Poor

john, Broadway

Stayed 1 night in Jun 2025

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great staff & breakfast options. Small room.

The staff was amazing! Absolutely no complaints there. They were friendly, accommodating, we couldn’t have asked for a better experience with the service. There were a few things that made it a bit of a rough stay. One being the room was VERY small. I did not think it would be SO small considering it was a suite with 3 beds. There was NO room to move around, let alone fit our things. I had to actually walk sideways to get to my side of the bed because it was so close to the wall/ac unit. You couldn’t use the bathroom and open the door, and with 5 people and 2 dogs we constantly needed to be in each others space so not being about to move around each other was difficult. I almost brought our dog cage because our 2nd dog was a brand new puppy we got 2 weeks prior and I didn’t want to worry about accidents in the room or chewing. Thankfully we found he was pretty well trained so I felt comfortable not to bring it. If I had…. There was NO WAY it would have fit. There was that little room, that we couldn’t even have squeezed a cage in ANYWHERE. The water pressure was very low so I wasn’t positive I had gotten all of the soap out of my hair. I will say the breakfast was AWESOME we loved the variety of options they offered.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean room!
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Friendly staff. Clean rooms Great continental breakfast Staff were great
Stayed 3 nights in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and freshly renovated. The landscaping was nice and neat, well manicured. Also staff was nice and attentive.
Stayed 4 nights in Jun 2025

2/10 Terrible

alan

Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness
My only complaint is that I felt the lighting in the room could be brighter!
Stayed 2 nights in Jun 2025

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It's okay
Stayed 2 nights in May 2025

8/10 Good

Naomi D

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The tree by the bench we sat at out side needs a trim. Some of the branches are really close to the beach and the parking lot. But the rest was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Melynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!
Stayed 3 nights in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Room was clean quiet ac and fridge worked good coffee in room
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Stayed 3 nights in May 2025

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, room comfort
We had to move rooms because there was a problem with the fire alarm beeping (something they knew about and told us about when we mentioned it to them). New room had smaller fridge which wouldn't have been an issue if we didn't have leftovers from dinner. Other then that, the stay was nice.
Stayed 2 nights in May 2025

10/10 Excellent

Susan, Rexville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, beds were comfy! bedding and towels were super soft. Breakfast was great and the hospitality was top notch
Stayed 2 nights in May 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during a sold out weekend for a music festival and the staff was great, the grounds were clean, and the overall experience was 10/10!
Stayed 3 nights in May 2025