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The Pheasant Hotel

3.0 star property

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Photo gallery for The Pheasant Hotel

Food and drink
Property video
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Bar (on property)
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
Mill St, York, England, YO62 5JG
  • Place, North York Moors National Park
    ‪6 min drive‬
  • Place, Helmsley Castle
    ‪7 min drive‬
  • Place, National Trust Nunnington Hall
    ‪7 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪74 min drive‬

Room options

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, desk

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, desk

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, desk

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, desk

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, desk

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, desk

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, desk

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

The Pheasant Hotel

An indoor pool, a restaurant and a bar/lounge are available at this hotel. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library and tour/ticket assistance.
The Pheasant Hotel offers 16 accommodations with minibars and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
During your stay at The Pheasant Hotel, you'll be close to National Trust Nunnington Hall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Just a 4-minute drive from North York Moors National Park and a few minutes from Helmsley Arts Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An indoor pool, a library, and multilingual staff are also featured at the business-friendly The Pheasant Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star York hotel.

Guests are served a free English breakfast daily from 8:30 AM to 10:00 AM.
The Pheasant Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Library
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.
  • Cots (infant beds) are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 30.0 per day
  • Rollaway bed fee: GBP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Pheasant Hotel York
The Pheasant Hotel Hotel
The Pheasant Hotel Hotel York

The Pheasant Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 48 reviews
Rating 8 - Good. 2 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Fantastic hotel in every way
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. The staff couldn’t be more helpful and accommodating. The food was outstanding and the room spotless and comfortable. Would definitely return.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and loved the real fires
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, lovely staff, exceptional food.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Room was lovely and very comfortable; food was outstanding and staff could have been more accommodating
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 60th birthday stay. The food was excellent, the bar, the lounge area and the dining facilities are so snug and such nice places to be. All the staff were friendly and helpful. Would thoroughly recommend this hotel and hope to return in the near future.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, cosy and relaxing with great service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Had a great weekend. Liam and his staff make this hotel special. Will be back again next year.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Friendly staff, clean room. We had to leave early the next day so they prepared a packed breakfast for us to take away
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place of luxury with a very rural aspect. Great, comfortable room with an excellent shower.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pheasant is a lovey hotel in a charming setting
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

Wonderful stay. Super friendly and excellent service. Lovely pool and the rooms very welcoming.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property set in lovely area. The staff are welcoming and friendly, dining options and food is first rate. Overall we had a really relaxing stay and will be back.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
A gorgeous get away, with lots of lovely touches. The staff are very attentive and welcoming. The rooms are spacious, comfy and clean. Breakfast was a real treat. Couldn’t recommend enough!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael Andrew

Liked: Amenities
What a lovely atmosphere. Just so relaxing in the sun and garden. Food just brilliant Thank you
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities
Stayed in a family suite with lounge and kitchen. Everything you needed for your stay was there. Lovely clean accommodation and even a real fire. Bed super comfy. Evening meal superb with good portions and attentive staff who were very knowledgeable about the menu and wine list. Fabulous cosy lounges with log fires to choose from and relax. Great bar. Breakfast was excellent with a good choice of dishes. This country hotel is only a few minutes drive from Helmsley for shopping. Had a really lovely stay and would return in a heart beat. Thank you.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, welcoming and comfortable country hotel.

Had a really lovely night in a beautiful room. Used the pool, which was small but absolutely charming- a real treat as I was the only one in there. Hotel is beautiful, but very comfortable with lovely open fires. Dinner very expensive we thought for a country hotel. Staff all excellent.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely decor and made to feel cozy with lots of candles. Room was spacious with nice features such as good coffee, homemade biscuits. Only issue was a lot of plumbing noises coming from adjoining rooms which was very loud at 96:39 in the morning.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as seen on line, excellent
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything, the only minor quibble was the background music in the dining room, but I realise that's just me!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Food was of an excellent standard delivered by very efficient and friendly staff. Guest noise when moving outside of our bedroom were annoying and shower was inadequate.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Poor food quality for the price. Fish was bland, pork was overcooked. The Scallop dish for £21 was measly to say the least. Positive points were the presentation but unfortunately the food didn’t match the expectation. The staff were wonderful however the rooms are not worth the price. Been around the world dining and hotels and can honestly say the Pheasant is over priced, over rated and needs to recess the prices.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness, room comfort

Noise from interconnecting rooms should be sorted

Unfortunately noise from interconnecting rooms was so loud, reported to reception and whilst their service was lovely they simply explained they were aware and there's nothing that can be done... Please don't charge £250 per night for this
Stayed 1 night in Sep 2024