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The Watergate Inn

3.0 star property

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Miscellaneous
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Suite, Ensuite
Suite, Ensuite

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
24 Walmgate, York, England, YO1 9TJ
  • Place, Jorvik Viking Centre
    ‪3 min walk‬
  • Place, York City Walls
    ‪3 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Ensuite (Small Double Room )

Comfort Double Room, Ensuite (Small Double Room )

Comfort Double Room, Ensuite (Small Double Room )

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Bathroom

Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | Bathroom

Triple Room, Ensuite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite | Bathroom

Quadruple Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 2 Queen Beds

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About this property

The Watergate Inn

Inn with a bar, 3-minute walk to Shambles
A bar/lounge, wedding services and barbecues are available at this smoke-free inn. WiFi in public areas is free. Other amenities include a picnic area. Housekeeping is not available.
The Watergate Inn offers 13 accommodations.
During your stay at The Watergate Inn, you're just a quick walk from Shambles. Features include free WiFi in public areas and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage and wedding services
  • Just a 3-minute walk from Shambles and 9 minutes on foot from York Minster
The Watergate Inn offers its guests barbecue grills and a picnic area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3-star York inn is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge

Conveniences

  • Luggage storage

Guest services

  • No housekeeping service
  • Wedding services

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code

Pets

  • Pets are welcome
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Guests will receive an access code.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Watergate Inn York
Watergate Inn
Watergate Inn York
Inn The Watergate Inn York
York The Watergate Inn Inn
Inn The Watergate Inn
The Watergate Inn York
Watergate Inn
Watergate York
Watergate
The Watergate Inn Inn
The Watergate Inn York
The Watergate Inn Inn York

The Watergate Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 298 reviews
Rating 8 - Good. 103 out of 298 reviews
Rating 6 - Okay. 51 out of 298 reviews
Rating 4 - Poor. 36 out of 298 reviews
Rating 2 - Terrible. 24 out of 298 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Delanie

Liked: Cleanliness, property conditions & facilities
Clean and very simple. Perfect for a few nights.
Stayed 1 night in Oct 2025

8/10 Good

Sharon, Edinburgh

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location but as it's attached to the pub it was noisy at night from people plus could hear noise from upstairs/next door. Room was sufficient for one night. Pillows were a little on the soft side. Bathroom compact, shower good. Can get discount on breakfast as staying there. All staff that I interacted with were very nice and helpful, could leave luggage to collect later. It was very close to shops and restaurants.
Stayed 1 night in Sep 2025

2/10 Terrible

Stephanie

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were musty, mold in the showers, hair all over the sinks. Carpet staples sticking up out of the carpet where my husband cut his foot walking in. Wouldn't even have stayed one night if we had the choice but there was no where else to stay in York as everything was fully booked. So we ended up sleeping with all our clothes on and a hood up. The only good thing about this property is the one employee they have working for them who was polite and kind. Gave poor service for Staff & Service as when we tried to deal with the manager they just ignored our concerns.
Stayed 2 nights in Jul 2025

6/10 Okay

L

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good and bad

We booked the accommodation last minute during York Food Festival, so availabilty was limited to the small double room. Small is an understatement. The bedroom was pretty grim with no opening windows, a small oscillating fan and a metal rack for clothing. There was a tiny, unnoticeable step into the bathroom, perfect for toe stubbing and the shower screen surround was pitted. That said, the breakfast and coffee was good and the staff were lovely. We glanced into other rooms which looked perfectly okay, so maybe we were unlucky with our choice.
Stayed 2 nights in Sep 2025

8/10 Good

Leisha

Liked: Staff & service
Disliked: Cleanliness
The staff are exceptional! They are very friendly, helpful and go above and beyond for you. We couldn’t have asked for better. The breakfast in the pub below was good. When we needed ice for our sodas in our room they happily gave it to us. We were even allowed to check in early with no problems. High marks to the staff!! It’s in a wonderful and central location! Super close walk to the sites of York! The rooms are very dirty and in need of DEEP cleaning; new furniture and a complete overhaul. If they’d clean the rooms it would be a great place to stay. Again, amazing location and some of the best staff I’ve ever encountered!
Stayed 1 night in Sep 2025

4/10 Poor

Kelly

Liked: Cleanliness
Check-in was straightforward, and the room was clean and functional with basic amenities like coffee-making facilities and a warm shower. However, our stay was seriously disrupted by loud drilling and hammering starting around 08:15 right outside our window. The noise was so loud and went on for a couple of hours, making it impossible to get a restful lie-in. It’s likely this work has been going on for weeks before our stay, yet the hotel gave no warning or apology. This feels like a failure on the hotel’s part — guests should be informed about ongoing construction or work, especially if it affects their comfort so dramatically. A restful stay was completely ruined, and for that reason, I can only give 2/5.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room was a bit small, the location was great. You can walk to almost any of the many old-town attractions. There is a decent restaurant/bar below the hotel. The staff was all very friendly. And, as a bonus, there is free secure parking on the lot just behind the hotel (you enter through a gate that goes under the 2nd floor). It's a bit loud until 11:00 (on the weekend) and then very quiet afterward. Despite the crowded room, we loved it and would go back.
Stayed 2 nights in Sep 2025

6/10 Okay

Maxwell

Travelled with family
Mattress was very soft, not good for the back. Staff were friendly and welcoming, good parking facilities and only a few minutes walk from the town centre.
Stayed 2 nights in Sep 2025

8/10 Good

Linda

Travelled with partner
Exactly what I expected a clean bed in a small room with facilities . The WI had a good atmosphere and friendly staff was ideal for an overnight stay
Stayed 1 night in Sep 2025

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the first time I was disappointed with a hotel booked through Expedia. From the very start, I should’ve been advised to take a cab from the train station to the Watergate Inn since there are crowds of people on narrow streets and uneven sidewalks. Traipsing through York with luggage and a bag was not pleasant. The room was junky looking. One of the chairs was dirty and soiled. The other chair was from their outside patio. Could NOT take a shower. Once I turned on the water, it started filling up in the base of the shower stall. Also saw mold in shower. Glad I only booked one night there.
Stayed 1 night in Sep 2025

8/10 Good

John, Asheville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loads of parking, nice bar, good food. The room showed its age but it's an old building so that's only to be expected. It really couldn't be better located. Make sure you have a GPS to find the place, though as the streets are what you'd expect in a 2000+ year old city. Would definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Jake

Travelled with family
Liked: Cleanliness, staff & service

Just what we needed

Great location and family room perfect for our stay Free packing a massive bonus with York parking costs
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Nice place / pub staff fantastic
Stayed 1 night in Sep 2025

6/10 Okay

Zoe

Stayed 1 night in Sep 2025

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service
We stayed a lot of places on our trip around the UK and Ireland, and even though this hotel wasn't the nicest, it was one of our favorites! Our room was small and bathroom had seen better days, but we loved staying here! It is above a pub/restaurant, so food and drinks were convenient. Staff was lovely and fish and chips were amazing! Lots of shops and restaurants around and an easy walk over to the Shambles! Thank you for the awesome stay, Watergate Inn! :D
Stayed 1 night in Aug 2025

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Spacious bedroom for our family of four and dog. Parking. Friendly staff. All good.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Travelled with group
Liked: Staff & service, amenities
Lovely hotel in the centre of York! Staff were amazing 👏
Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Travelled with family
Disliked: Cleanliness
Shower area looked to have some mold growing
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities

1 night in York

Good family room but right on street side so lots of street noise. Other rooms off street would be fine. Good food onsite and surrounded by tasty restaurants. Heart of old city. Approx 1 mile walk to train station.
Stayed 1 night in Aug 2025

6/10 Okay

LIAM

Business traveller
Disliked: Cleanliness

Average fusty room.

The room was average, you get what you pay for. Everything just smelt fusty. Then at 1:30 the fella next door felt like he needed to let me know he was coming back slamming his door 4 times.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, easily walkable. The rooms are a bit dated but clean. It’s dog friendly and the breakfast is very good value. The staff always have a smile and are very welcoming and friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Lili

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Overnight stay

It was average but the price reflects this. It was just an ok place to stay
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
New floor coverings & shower. Broken handles & bed had a thin mattress. Quite basic for the cost.
Stayed 1 night in Jul 2025