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Best Western Willerby Manor Hotel

Property class: 3.5

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Spa
Breakfast, lunch and dinner served
Terrace/patio
Breakfast, lunch and dinner served
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Well Lane, Willerby, Hull, England, HU10 6ER
  • Place, Skidby Windmill
    ‪6 min drive‬
  • Place, Humber Bridge
    ‪9 min drive‬
  • Place, MKM Stadium
    ‪10 min drive‬
  • Airport, Hull (HUY-Humberside)
    ‪106 min drive‬

Room options

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About this property

Best Western Willerby Manor Hotel

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Best Western Willerby Manor Hotel offers 51 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Hull hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Best Western Willerby Manor Hotel, you'll be close to Skidby Windmill. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes by car from Skidby Windmill and 7 minutes from One Stop Golf
  • Dogs welcome for a fee (restrictions apply)
Best Western Willerby Manor Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Best Western Willerby Manor Hotel. Self parking is free.

This 3.5-star Hull hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Figs – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Figs

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 11.50 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Willerby Manor Hotel Hull
Best Western Willerby Manor Hotel
Best Western Willerby Manor Hull
Best Western Willerby Manor
Kingston-Upon-Hull Best Western
Best Willerby Manor Hotel Hull
Best Western Willerby Manor Hotel Hull
Best Western Willerby Manor Hotel Hotel
Best Western Willerby Manor Hotel Hotel Hull

Best Western Willerby Manor Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 110 out of 323 reviews
Rating 8 - Good. 163 out of 323 reviews
Rating 6 - Okay. 32 out of 323 reviews
Rating 4 - Poor. 16 out of 323 reviews
Rating 2 - Terrible. 2 out of 323 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay in Hull

Loved the building along with the fitness suite. Staff very helpful. Good range of breakfasts. Walking distance to restaurants etc... Would happily stay there again. Who said its grim up north ! The people are lovely !
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an unusual location - expected it to be more rural
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The photo on website is actually the back of the hotel. The entrance and therefore front of hotel is totally underwhelming. Looks more like blocks of flats! Definitely needs refurbishment inside, carpets stained and well worn. Buffet breakfast had little choice, possibly because it had not been replenished when we went in to eat at 9am (served til 9.30). The cooked breakfast was average. Our executive room had 2 double beds which was great, bedding clean, pillows could have been bigger. Towels in bathroom good quality.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t stay there again!!

Bathroom wasn’t cleaned properly, pubic hair on the wall of the bathroom and the Soap tray. Damp stain on the ceiling of my room Will not be staying again
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The food was very good and there was a good selection for breakfast. The pool and spa also was very good and met our requirements
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff at this hotel make it, they are friendly and helpful at all times. We stayed at the hotel for the New Years Eve Gala. The food was excellent as was the service. The hotel however is just a little tired looking.! The rooms are extremely old fashioned and the beds quite small. Our room was huge though, as was the bathroom And it was really clean. I would stay here again but the whole place could really do with a re-fit
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is a bit tired and needs refreshing, especially the rooms.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Laura

Liked: Room comfort
Was very cold and asked twice and still remained cold
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Nicola

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great. Room was full of cobwebs! Corner of short dirty. Bed uncomfortable. Unbelievably noisy! Could hear noise through ceiling & walls. Restaurant stopped serving at 8:30pm - Ridiculous
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t available at 4 pm on a Sunday,it didn’t take very long but we weren’t offered a free cup of tea or coffee
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

A lovely hotel reception girls so freindly welcoming all staff super s lovely place to stay
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
One of the rooms had a terrible smell, but the staff quickly found us an alternative.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I've stayed at Willerby Manor a couple of times and never had a problem. However on this stay there was an incident in the car park and when I asked a member of staff to review the CCTV footage I was told the footage didn't show anything. I phoned back after I checked out to be told that they did have information. Very disappointed that the staff phoned me to lie about the situation initially
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Culver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Quite location helpful staff nice pool and spa facilities although the changing areas are a bit dated good food all you could ask for
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Keith

Liked: Cleanliness, property conditions & facilities, room comfort

Not good for mobility impared

Not good for mobility impared, too many stairs and no lift.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Just an overnight but made use of the pool The pool and sports area were great and are more than I was accustomed to Room and bathroom were good size and bathroom had been nicely updated Had a few problems with the restaurant and cooked breakfast but they were sorted efficiently
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Kerri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Could do much better.

The room was in need of a clean as there were cobwebs in the corners of the room and the bathroom also was also in need of attention. The soap dispensers were empty. At breakfast, cutlery was greasy as was the juice jug handle. The room needs an update as it felt like we'd gone back to the 70s.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff was very friendly and helpful every time i contact them. Very good
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room

Room was lovely , overlooking the garden . Nice bed and great shower . We ate in the Fig Brasserie and were disappointed . I had a goats cheese salad w. Goat's cheese was nice but just accompanied by a few slices of tomato. Seabass was ok , asparagus cooked well but served with a hard round of I think mashed potato . I couldn't work it out . Just needs a bit more care as the price suggests .
Stayed 1 night in Sep 2019
Verified review

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant stay

Found reception staff extremely friendly and helpful. The pool, spa and sauna in good clean condition. Very nice modern bathroom. Room was clean and welcoming.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
No lift. Great brasserie. Friendly, helpful staff. Big rooms. Good breakfast. Decoration getting a bit dated.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel but I didn't like paying £15 early check in when your room is already for you anyway
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Birthday night

Good and pleasant stay at Willerby manor for my wife’s 40th Lovely room the Morgan suite. Thank you
Prosecco on arrival bliss
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, room comfort

Tired but worth putting up with

Stayed for 3 nights. The hotel is tired and could do with some new carpets to be fair along the corridors to room. My room was lovely, spacious and a lovely size bathroom. Spa area was very nice and enjoyed the pool, sauna, steam rooms and jacuzzi. Breakfast and food in restaurant very good What made this hotel and the reason I would stay there again is the staff. Every single person working there was so polite, friendly and couldn’t do enough for you. thanks xx
Stayed 3 nights in Aug 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness
I paid for room on arrival . On checkout receptionist tried charging me again..carpet dirty in hall
Stayed 1 night in Aug 2019