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Hotel Crocus

4.0 star property

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Photo gallery for Hotel Crocus

Front of property
Creator video - submitted by The Manduls
Courtyard
Lobby sitting area
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Chalubinskiego 40, Zakopane, Lesser Poland, 34-500
  • Place, Zakopane Aqua Park
    ‪14 min walk‬
  • Place, Krupowki Street
    ‪16 min walk‬
  • Place, Nosal Ski Center
    ‪16 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪67 min drive‬

Room options

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The price is €165
includes taxes & fees
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About this property

Hotel Crocus

Family-friendly hotel with full-service spa and fitness centre
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hotel Crocus offers 49 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
During your stay at Hotel Crocus, you'll be within walking distance of Krupowki Street. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body treatments or hot stone massages at the spa
  • Services include babysitting, supervised childcare and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Krupowki Street and Wielka Krokiew
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Crocus offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1722 square feet (160 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Hotel Crocus. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Zakopane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Crocus has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Uncovered parking on site (PLN 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room
  • Table tennis

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,722 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 80 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 70 per person
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 500 (one-way), (up to 18 years old)
  • Uncovered self-parking fee: PLN 50 per day
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crocus Hotel
Crocus Zakopane
Hotel Crocus
Hotel Crocus Zakopane
Hotel Crocus Hotel
Hotel Crocus Zakopane
Hotel Crocus Hotel Zakopane

Hotel Crocus Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 95 reviews
Rating 8 - Good. 25 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Pawel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Juraj

Disliked: Room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The exterior and location are great, but the rooms are dated. The pool and Spa are very good. I'd recommend it to families.
Stayed 2 nights in Aug 2024

6/10 Okay

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service
I have paid for a upgrade for my room
Stayed 3 nights in Jul 2024

10/10 Excellent

Ewa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, personnel, cuisine.
Stayed 13 nights in Jun 2024

10/10 Excellent

Cezary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pomocny personel dobre sniadania czyste pokoje. Chetnie wrocimy w przyszlosci.
Stayed 4 nights in Jun 2023

10/10 Excellent

Ewa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent--near the hiking trails and away from town noise.
Stayed 10 nights in Jun 2023

10/10 Excellent

Jolanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. excellent breakfast
Stayed 3 nights in Apr 2023

10/10 Excellent

renata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very picturesque, very nice setting
Stayed 1 night in Sep 2022

10/10 Excellent

Jonas Richter

Stayed 6 nights in Sep 2022

10/10 Excellent

Stéphane

Stayed 1 night in Sep 2022

8/10 Good

Krzysztof

Stayed 2 nights in Aug 2022

10/10 Excellent

Gary

Stayed 1 night in Aug 2022

4/10 Poor

Anna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good restaurants close by, handsome interior
Stayed 9 nights in Jun 2022

10/10 Excellent

simon

Stayed 3 nights in May 2022

10/10 Excellent

JooTaik

Stayed 1 night in Apr 2022

10/10 Excellent

Marcela

Stayed 1 night in Apr 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Stayed 1 night in Jan 2022

10/10 Excellent

Jakub

Liked: Cleanliness, property conditions & facilities, room comfort

Ok z małym "-"

Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok. PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing. The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.
Stayed 2 nights in Sep 2019