You'll have the entire apartment to yourself and will only share it with other guests in your party.
Chalet Luna by Zermatt Premium Apartments
Apartment in Zermatt, steps from Zermatt-Matterhorn Ski Paradise
Along with a garden, this smoke-free apartment building has free Wi-Fi in public areas and multilingual staff assistance. The apartment provides a sitting area and a fridge, plus free WiFi and a flat-screen TV with a DVD player. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a stovetop and room service. Housekeeping is not available.
This apartment offers 2 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.
This Zermatt apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at this apartment building, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas. This comfortable apartment building has 2 apartments. The apartment offers free WiFi and a flat-screen TV.
The apartment offers a sitting area, a flat-screen TV and a DVD player
Free WiFi
Amenities include multilingual staff and a terrace
Steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular
As a guest of Chalet Luna by Zermatt Premium Apartments, you'll find a terrace, multilingual staff, and ski storage. Public spaces have free WiFi.
This 3.5-star Zermatt apartment is smoke free.
Room service is available.
Property amenities
Ski
Downhill skiing nearby
Ski area nearby
Ski lifts nearby
Ski runs nearby
Ski shuttle nearby
Ski storage
Snowboarding nearby
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Ski shuttle nearby
Family friendly
Free cot
Highchair
Travel cot
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Toaster
Dining
Room service
Bedrooms
Bedsheets provided
Rollaway/extra bed: CHF 100 per stay
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Entertainment
DVD player
Flat-screen TV
Outdoor areas
Garden
Terrace
Work spaces
Desk
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
Smoke-free property
Services and conveniences
Local maps
Multilingual staff
No housekeeping service
Location highlights
In the mountains
Near a train station
Things to do
Ski storage
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 units
Garden
Soundproofing
Policies
Check-in
Check-in start time: 5:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50
Special check-in instructions
There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests will receive an email from the property with reservation deposit payment information within 24 hours after booking.
Access methods
Key retrieval, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CHF 100 per stay.
Free cots (infant beds)!
Smoking
Smoking is not permitted
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: CHF 50 (subject to availability)
Late check-out fee: CHF 50 (subject to availability)
Rollaway bed fee: CHF 100 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email with check-in information and key retrieval information prior to arrival. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Chalet Luna Apartment Zermatt
Chalet Luna Apartment
Chalet Luna Zermatt
Chalet Luna
Luna By Zermatt Apartments
Chalet Luna by Zermatt Premium Apartments Zermatt
Chalet Luna by Zermatt Premium Apartments Apartment
Chalet Luna by Zermatt Premium Apartments Apartment Zermatt
Chalet Luna by Zermatt Premium Apartments Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 7 out of 8 reviews
10 - Excellent
7
Rating 8 - Good. 1 out of 8 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 8 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 8 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 8 reviews
2 - Terrible
0
9.4/10
Cleanliness
10/10
Staff & service
7.0/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Lance
Travelled with family
27 Oct 2023
Liked: Cleanliness, room comfort
We had a great stay at the Luna chalet. The distance up the hill was a little bit of a hike from the the city center but the view from the terrace was amazing and worth the little bit of an inconvenience of the location. we called for a taxi most of the time and that was easy to contact them. Plan on about 30 franks for the taxi fares. The apartment was very clean and had all of the accessories that we needed. We made our own breakfast a couple of mornings and all of the utensils were available. Bathroom and shower were great. all in all it was an excellent stay and I would stay there again.
Long walk from train station but the view made up for it. Would love to stay again on our next trip.
Wen-Hsin
Stayed 3 nights in Jun 2023
8/10 Good
David
1 Oct 2022
Liked: Room comfort
Best Matterhorn View. Long uphill walk!
Fabulous view of the Matterhorn and Zermatt. Very comfortable quiet unit with large terrace, well stocked kitchen and large TV with good selection of channels.
There were a few issues. The bathtub had hair and was filthy and needed to be scrubbed. The journey from the train station is all uphill so anyone with medical issues could have major problems. Taxis are very expensive (30-35 CHF) one way for a relative short distance. There is an elevator that takes you to town partway down the hill but wasn’t mentioned by the Property Management Company or Hotels.com. We discovered this on our own and even when we contacted the Company, they gave us no assistance. We suggest that the Management Company make a deal with the Cervo Resort to supply the code for after hour access to the elevator. We did and it worked out quite well and helped with my medical condition. We also suggest that Hotels.com add a note about walk ability for those with medical conditions.
Other than Chalet accessibility, ridiculous taxi prices and the dirty tub, this is a fabulous unit. You can’t beat the views of the Matterhorn anywhere in Zermatt.
Wir genossen ein super Wochenende zu zweit im Chalet Luna.
Das Chalet ist mit mehr als dem wichtigsten ausgestattet und es hat uns an nichts gefehlt. Die Einrichtung ist auch sehr modern und einladend. Der Ausblick auf das Matterhorn sowie das Dorf ist einzigartig.