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Hotel Continental

3.0 star property

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Photo gallery for Hotel Continental

Deluxe Double Room | Terrace/patio
Reception
Down duvets, in-room safe, desk, free WiFi
Restaurant
Double Room | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
Brantschenhaus 3, Zermatt, Valais, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room

Down duvets, in-room safe, desk, free WiFi

Double Room

8.8 out of 10
Excellent
(35 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Down duvets, in-room safe, desk, free WiFi

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Single Room

Down duvets, in-room safe, desk, free WiFi

Classic Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hotel Continental

This smoke-free hotel features a bar/lounge, a front desk safe and free breakfast. WiFi in public areas is free.
Hotel Continental offers 36 accommodations with a safe and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Continental's great location. During your stay, you're just a quick walk from Zermatt Visitor Center. Free breakfast, free WiFi in public areas and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • On-site recreation includes ice skating
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Hotel Continental also features ski storage and a front desk safe.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt

Hotel Continental Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 676 reviews
Rating 8 - Good. 205 out of 676 reviews
Rating 6 - Okay. 59 out of 676 reviews
Rating 4 - Poor. 13 out of 676 reviews
Rating 2 - Terrible. 9 out of 676 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean room, kind staff and excellent location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, included breakfast, great location, friendly staff, excellent coffee
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, room was very clean, perfect for a weekend stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast. Convenient location to train
Stayed 1 night in Feb 2026
Verified

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Lovely room. Good breakfast, especially friendly when Samantha was there.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Stephen

Room was adequate. As was breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ewan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Chau

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, close to the train station and easy to get to from anywhere in the city
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Lisette

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Below average even for 3*,walls and floors paper thin, you can hear all your neighbours. Pokey rooms, odd layout. Breakfast was very good and location excellent. Staff helpful and polite
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

imola

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean hotel with free breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay ! Great staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and superb staff. I was upgraded to the parent hotel next door, Hotel Simi. Comfortable and always spotless clean. Desk staff helpful and professional. Would stay again.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

DAVID

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice
Stayed 2 nights in Sep 2025
Verified

8/10 Good

shanil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.Very helpful and nice!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a clean room. Efficiently cleaned, with all our needs including a refrigerator. Breakfast was also good, with plenty of options and friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Loved having a patio. Breakfast was very good. Clean and great bathroom.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Ravi

Liked: Cleanliness, amenities
Great location to all the rides and close Railway Stations
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful view of Matterhorn the staff were friendly
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Aster

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location, everything needed nearby in walking distance
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Staff was remarkably friendly, close dining and shopping, pillows were unbelievably comfortable
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Mikiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to the station, and shopping area. The breakfast is very good. Hopefully come back again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to the train station as well as to the town
Stayed 1 night in Mar 2025