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OVERLOOK Lodge by CERVO Zermatt

4.0 star property

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Photo gallery for OVERLOOK Lodge by CERVO Zermatt

Interior
Studio (Vista) | Premium bedding, in-room safe, desk, soundproofing
Balcony view
Penthouse, 3 Bedrooms (Overlook) | Premium bedding, in-room safe, desk, soundproofing
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Outdoor space
  • Free WiFi

Explore the area

Map
64 Riedweg, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪13 min walk‬
  • Sunnegga Ski Resort
    ‪20 min drive‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Studio (Vista)

Studio (Vista) | Premium bedding, in-room safe, desk, soundproofing

Studio (Vista)

  • Mountain view
  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms (Overlook)

Penthouse, 3 Bedrooms (Overlook) | Premium bedding, in-room safe, desk, soundproofing

Penthouse, 3 Bedrooms (Overlook)

  • Mountain view
  • 152 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 3 King Beds

View all photos for Studio (Cosy)

Studio (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Studio (Cosy)

  • Mountain view
  • 58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment, 3 Bedrooms

Panoramic Apartment, 3 Bedrooms | Premium bedding, in-room safe, desk, soundproofing

Panoramic Apartment, 3 Bedrooms

  • Mountain view
  • 152 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 3 King Beds

View all photos for Apartment, 2 Bedrooms (Vista)

Apartment, 2 Bedrooms (Vista) | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Apartment, 2 Bedrooms (Vista)

  • Mountain view
  • 63 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

OVERLOOK Lodge by CERVO Zermatt

Ski haven with snowboarding
A winter wonderland, OVERLOOK Lodge by CERVO Zermatt is conveniently located near skiing, ice skating and sledding. Additional conveniences include laundry facilities and a terrace. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a coffee/tea maker and a dishwasher. Limited housekeeping is available.
OVERLOOK Lodge by CERVO Zermatt offers 5 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the overall property condition at OVERLOOK Lodge by CERVO Zermatt. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas, dry cleaning service and concierge services are available. This upmarket apartment building has 5 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony or patio and a flat-screen TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ice skating, snowshoeing and bicycles to rent
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular
  • Pets welcome for a fee (restrictions apply)
OVERLOOK Lodge by CERVO Zermatt offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. OVERLOOK Lodge by CERVO Zermatt also features laundry facilities, dry cleaning/laundry services, and express check-out.

This 4-star Zermatt apartment is smoke free.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: CHF 150 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Games

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: CHF 40 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Ice skating
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train.

Access methods

Lockbox, private entrance

Pets

  • Pets: CHF 40 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 40 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPal and TWINT
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

OVERLOOK Lodge CERVO Zermatt
OVERLOOK Lodge CERVO
OVERLOOK CERVO Zermatt
OVERLOOK CERVO
Overlook By Cervo Zermatt
OVERLOOK Lodge by CERVO Zermatt Zermatt
OVERLOOK Lodge by CERVO Zermatt Apartment
OVERLOOK Lodge by CERVO Zermatt Apartment Zermatt

OVERLOOK Lodge by CERVO Zermatt Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 31 reviews
Rating 8 - Good. 4 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Basel, Aldie

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Berna

Liked: Cleanliness, room comfort

Wake up to your Swiss Alps Paradise !

Super smooth check in process. Loved the views ans silence at Overlook Lodge compared to a regular room at Cervo. Staff was extremely attentive and were accessible at all times. I was jumping out of my bed every morning at sunrise to enjoy the views! At a little extra cost you can also enjoy breakfast and spa at Cervo. Hotel has direct connection to the lifts! I would recommend it to everyone and stay here again!
Stayed 4 nights in Dec 2023

8/10 Good

WEN WEI

Travelled with group
Liked: Cleanliness, room comfort

Stunning view

Overall it’s highly recommended. Stunning Zermatt view from the room and spacious space.
Stayed 1 night in Nov 2021

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view for Matterhorn

The view from the room facing Matterhorn is fantastic. The pick up service from the train terminal save us the hassle of lugging our luggage bag up the steep slope. They also provide transport to the train station. Overall stay was pleasing! 👍
Stayed 2 nights in Dec 2019

10/10 Excellent

Shawna

Liked: Cleanliness, property conditions & facilities, room comfort

Overall this place ROCKS!

The view of the Matterhorn is amazing from this property. We stayed in the studio room and the view from our patio/room was fantastic. The decor has a fresh, clean, and welcoming feel to it. The kitchen has everything you need for basic cooking. The bathroom is huge and includes a massive shower with separate tub. The bed was hard/uncomfortable for me but my husband slept fine. The only downside I really saw for this property (and now that I know what to do it wouldn't be an issue) was check in. The property people will send you an email with the check in details and codes but they literally sent it about 20 mins before check in. That's ok, but I think they should send it out earlier or at least send something the day before saying you will get instructions tomorrow. It might just be me but I have anxiety anyway so not knowing what to expect is uncomfortable. Also, mine went to junk mail and when I didn't see anything I tried to call but the office was closed that day. Part of the issue is that the entrance is not view able when you walk up to the property. You are on a small cobble path/road and you come up to the house and see a gate. You must walk past this gate and keep going up and around the corner to the entrance. It would be easy to avoid confusion by putting a sign on the gate that says "entrance" with an arrow so that you know to keep walking up and around. Once I found the entrance and email we were good. This place also has laundry which was nice.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view was fantastic I can see the matterhorn in the room very clearly also room condition was very good I’d like to recommand for the people going to zermatt
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Effendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is a 6 star, not a 5!

Amazing. Wake to a beautiful Matterhorn view. Service was 5 star concierge with pick up and drop off at the train. Dinner reservation made wee perfect. The Penthouse, 805 was gorgeous.
Stayed 1 night in Oct 2018

10/10 Excellent

WEI THONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and view

It was an amazing stay, amazing bed and view, gotta do a little bit of walking but worth the effort!!
Stayed 2 nights in Sep 2018

8/10 Good

Serene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay at Overlook

Nice and clean apartment! The mattress is super comfy, kitchenette is well equipped for those who would like to cook a simple meal. Enjoyed the beautiful unblocked view of Matterhorn from the living room and bedroom.
Stayed 2 nights in May 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lodging, perfect for families/ self-catering

Overlook Lodge is apartment-style lodging : no front desk, and not serviced daily; my flat had a living room with balcony, and a full kitchen. It's very comfortable and extremely well-situated for skiing; you have a ~5 min walk up the hill to get to an elevator that takes you directly to the Zermatt - Sunnegga furnicular. The elevator is also exactly where the piste #1 ends. You also get a direct view of the Matterhorn from many of the rooms (see photo - this was literally the view out of my living room). There is laundry on site and per-room secured ski gear storage with plenty of boot and glove dryers.
Stayed 3 nights in Jan 2018

10/10 Excellent

Karim

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Chung Pang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 2 nights in May 2024

10/10 Excellent

Kar Man

Stayed 1 night in Apr 2023

10/10 Excellent

JeongEun

Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

RENE

Travelled with group
Liked: Cleanliness, room comfort

Grandiose

Un appartement de luxe avec vue magnifique et très bien agencé et spacieux
Stayed 1 night in Aug 2020

10/10 Excellent

Erik

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2020

10/10 Excellent

SAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的家庭式酒店!!

酒店距離火車站大概20分鐘腳程, 沿途有超市, 十分方便。 酒店的行李接送﹑寄存服務很好, 我們一家人行李較多, 聯絡酒店便能免費安排行李接送。 家庭式酒店, 風景一流, 設施完善, 乾淨整潔, 有自費的洗衣乾衣在大樓內。
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stunning view, but not easy to access. Recommend to book a taxi before arriving at station. Nice fully equipped kitchen, nice Molton Brown amenity. Modern and tidy room. Really want to visit this hotel again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastische Aussicht, sehr geräumige Zimmer, Kuche und Wohnzimmer, gute Lage zu den Bergbahnen. Ideal für Wanderer und Skifahrer. Schuttle-Transfer konnte zu jederzeit telefonisch angefordert werden. Alles im Preis inbegriffen! Wir werden diese Appartement in Zukunft wieder buchen und weiterempfehlen.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

내 집처럼 편한 오버룩로지

위치는 체르마트역과 상당히 떨어져있지만 롯지에서 픽업해줘서 별로 불편함이 없었다. 청결도, 구비된 시설이 만족스러웠고 마치 내 집처럼 편했으며 담에 또 찾고싶은 곳이다.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間空間大，整潔。廚具齊全。房間景色優美，如果再來，一定再揀選入住。
Stayed 2 nights in Nov 2018