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Crowne Plaza Zhengzhou by IHG

4.5 star property

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Photo gallery for Crowne Plaza Zhengzhou by IHG

Exterior
Lobby sitting area
Garden
2 restaurants; breakfast, lunch and dinner served
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No.115a Jinshui Road, Zhengzhou, Henan, 450003
  • Place, Zhengzhou Museum
    ‪4 min walk‬
  • Place, Zhongyuan University of Technology
    ‪17 min walk‬
  • Place, Henan Provincial Sports Centre Stadium
    ‪14 min drive‬
  • Airport, Zhengzhou (CGO)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access (Lounge Access)

Suite, 1 Bedroom, Club lounge access (Lounge Access) | Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom, Club lounge access (Lounge Access)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Loft, Multiple Beds, Club lounge access (Lounge Access)

Junior Loft, Multiple Beds, Club lounge access (Lounge Access) | Down duvets, minibar, in-room safe, desk

Junior Loft, Multiple Beds, Club lounge access (Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Meeting Area)

Suite, 1 Bedroom (Meeting Area) | Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom (Meeting Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Down duvets, minibar, in-room safe, desk

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Loft, Multiple Beds, Club lounge access (Lounge Access)

Junior Loft, Multiple Beds, Club lounge access (Lounge Access) | Down duvets, minibar, in-room safe, desk

Junior Loft, Multiple Beds, Club lounge access (Lounge Access)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Loft, 1 King Bed, Club lounge access (Lounge Access)

Down duvets, minibar, in-room safe, desk

Junior Loft, 1 King Bed, Club lounge access (Lounge Access)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Down duvets, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down duvets, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Premium bedding, minibar, in-room safe, desk
JW Marriott Hotel Zhengzhou
Jinshui District
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 135 reviews
The price is €85
includes taxes & fees
28 Jun - 29 Jun
JW Marriott Hotel Zhengzhou

About this property

Crowne Plaza Zhengzhou by IHG

2 restaurants, an indoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Crowne Plaza Zhengzhou by IHG offers 183 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature down duvets. A pillow menu is available. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and in-room fitness.
Our customers tell us that they can't get enough of the overall property condition at Crowne Plaza Zhengzhou by IHG. During your stay, you're just a quick walk from Zhengzhou Museum. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 5 minutes by foot from Zhengzhou Museum and a 2-minute drive from Zhongyuan University of Technology
As a guest of Crowne Plaza Zhengzhou by IHG, you'll find an indoor pool, a sauna, a fitness centre, and in-room fitness. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 6 meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Crowne Plaza Zhengzhou by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Zhengzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Palm Court – This restaurant serves breakfast, lunch and dinner.
Mamammia – This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 158 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mamammia
  • Palm Court

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Table tennis

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 45-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Elliptical machine
  • Free weights
  • Iron/ironing board on request
  • Phone
  • Rowing machine
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 168.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 per person
  • Rollaway bed fee: CNY 168.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Hotel Zhengzhou
Crowne Plaza Zhengzhou
Zhengzhou Crowne Plaza
Crowne Plaza Zhengzhou Hotel

Crowne Plaza Zhengzhou by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 44 reviews
Rating 8 - Good. 13 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

zhenlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, attentive service!
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Jacqueline Cali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was so beautiful, with the friendliest most helpful staff. Easy walk to many local businesses for dining. I would recommend Crowne Plaza Zhengzhou to anyone.
Stayed 19 nights in Mar 2025
Verified

10/10 Excellent

vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first visit to Zhengzhou, but the staff made every effort to make me feel comfortable during my stay. Although I had issues with wifi not working for some reason. I absolutely appreciated the fact that the front desk agent tried very hard to troubleshoot. Thank you Crowne Plaza staff for memorable trip and a comfortable stay.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Takado

Liked: Cleanliness, staff & service, property conditions & facilities
When I have stayed in Zhengzhou, I always used the Holiday Inn Zhengzhou. But This time could not use it.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Michaelangelo Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with absolutely excellent staff and customer service! When the tour that I had booked failed to arrive, the concierge immediately arranged a new tour that mirrored the one that I had booked in the same day. Additionally, they upgraded my room for free when I expressed some concerns and then also arranged another tour to the Hunan Museum. Their customer service is impeccable and the hotel provided a wonderful experience that I highly recommend! Excellent and exceeded my expectations! A special thanks to this wonderful group of staff members!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

GILSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 방이 넓어 좋았어요
Stayed 2 nights in Jan 2026
Verified

8/10 Good

bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置和服务很好，设备稍微旧了一点

位置和服务很好，设备稍微旧了一点，还是很满意的
Stayed 1 night in Dec 2019
Verified

8/10 Good

FUJIMOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
午前0時以降に部屋に帰ってくることが多く、レストランなど深夜にやってないサービスが多かった。
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean. Breakfast is excellent. Bus stop is nearby. Room price is very reasonable.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room conditions are excellent. Bed is very comfortable. Stay here 7 days already. Still have 5 more days to go.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

窓のブラインドが硬く開けるのに苦労した。
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

HONGGYUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza is good.

This hotel is so clean and quite. All service is great. Peoples are so kindness. Only one thing is not good which is the bath curtain has a smell. I happily recommended that if you visit to Zhengzhou, you stay this hotel. I will stay this hotel next time too.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿舒适，早餐待提高

酒店外观比较老，但是内有洞天。装修和设施属于高档水平，但房间偏小。最大的不便是早餐的西餐厅小，早餐很丰富，但是够不上顶级5星，且高峰期无座位。
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property made on the first impression a nit an aged impression but it turned out to be one to be well maintained and the dinner buffet was real excellent - beyond expectations. And looking now back it was the best hotel experience I had in my 14 days China trip.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Chang Wuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장

좋았어요
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ZHENGZHOU CROWNE PLAZA HOTEL MARCH 05, 2019

VERY NICE AND COMFORTABLE HOTEL AT A VERY ATTRACTIVE PRICE. HARD TO BEAT THIS VALUE
Stayed 1 night in Mar 2019
Verified

8/10 Good

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, employees speak English. The room was clean and comfortable. Be careful, location on the app or Google map is wrong.
Stayed 1 night in Mar 2019
Verified

8/10 Good

WAN MAN

Liked: Cleanliness, staff & service, room comfort

可以一住

1) 皇冠假日素來有一定的水準，不會太差。如內地其他的皇冠假日一樣，建築裝潢偏舊。 2) 入住旅客不多，很安靜，個人很喜歡。 3) 地點不算方便，從燕莊地鐵站步行需時約10分鐘。由酒店妁步行到經三路的食肆，也約需5-8分鐘。 4) 早餐豐富，抵食，水準一般。 5) 客房浴室設計有問題，浴簾不能阻擋水花濺出，每次洗完澡浴室地面全濕。
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very clean hotel food also very good great sports bar
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Yock Ngee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keeping up the excellent service!

All hotel staff are very courteous and helpful. Ted Young was prompt and efficient in arranging our transport and a very good driver to Kaifeng and also the Shaolin Zen Night Performance at Dengfeng!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel confortable

Hôtel confortable.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

잘 쉬었습니다.

생각보다 방이 작은데 침대 되게 부뜨러웠어요. 출장 가는데 부뜨러운 침대 덕분에 잘 쉬었어요. 다음에 정저우 갈 때 역시 이 호텔로 예약하려고요.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel enjoy my stay They up grade the room
Verified

8/10 Good

AJ

Liked: Cleanliness, staff & service, room comfort

Very Tentative Service to accommodate us.

We have been regulars to this hotel and always been treated extremely well. It has improved every time we are back. This time we have stayed in the new suite room for 11 days. except last 2 days our air-con broke and sitting room ceiling lights broke. No doubts we will be back again hopefully all electrical problems sorted out. Breakfast is lovely with lots of choices, be aware when it is busy, seriously is busy!