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Crowne Plaza Zürich by IHG

4.0 star property

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Photo gallery for Crowne Plaza Zürich by IHG

Property amenity
Reception
Lake
Daily buffet breakfast (CHF 29 per person)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
420 Badenerstrasse, Zürich, ZH, 8040
  • Place, Letzigrund Stadium
    ‪3 min walk‬
  • Place, Technopark Business Center
    ‪17 min walk‬
  • Place, Bahnhofstrasse
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(11 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(28 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(16 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(71 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Zürich by IHG

Hotel with a sauna, 4-minute walk to Letzigrund Stadium
Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. Housekeeping is available on request.
Crowne Plaza Zürich by IHG offers 365 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Zürich by IHG. During your stay, you're just a quick walk from Letzigrund Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Letzigrund Stadium and a 5-minute drive from Bahnhofstrasse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crowne Plaza Zürich by IHG offers its guests a health club and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Zürich by IHG. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
On-site venue – This restaurant specialises in Latin American cuisine and serves lunch and dinner.
On-site venue No. 2 – This bar specialises in Modern European cuisine and only serves light fare. Open daily.
Restaurant West – This buffet restaurant only serves breakfast. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (CHF 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant West

Things to do

  • Fitness classes
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 8 2025 to December 11 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Crowne Plaza Zürich by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1010 reviews
Rating 8 - Good. 344 out of 1010 reviews
Rating 6 - Okay. 106 out of 1010 reviews
Rating 4 - Poor. 38 out of 1010 reviews
Rating 2 - Terrible. 40 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Loved the comfortable beds/pillows and the air conditioning! The staff were very professional and helpful!
Stayed 3 nights in Aug 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and lovely staff

We spent three nights here and were pleasantly surprised by how nice the hotel was. The staff were lovely and friendly and the location was excellent for the Letzigrund Stadium. Easy to travel by tram and bus around the rest of the city too. The beds were comfortable (although the pillows could be better!) and our room at the back of the hotel was very quiet.
Stayed 3 nights in Aug 2025

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Kamalesh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
People at from desk ware nice , and helpful. One person did not help about tram ticket machine, and lie to me to, and said that ticket machine in hotel is for show and tale, does not work. Few minutes after I talk to receptionist, and she explained me how machine works and got tickets for tram. Was so made and felt like to ask why didn’t help , and lie. My wife stop me.
Stayed 4 nights in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good if you don’t want to stay in the centre of Zürich as the tram is only a few minutes walk away no 3 takes you to the main station and no 2 takes you down to the lake. Within the hotel very nice clean public areas and our room was very comfortable with air conditioning. Bed linen was very good quality and all staff were very polite and helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Molly

Stayed 1 night in Aug 2025

8/10 Good

Ameya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay. We were only using it as a transit so couldn't use any of the other facilities.
Stayed 1 night in Aug 2025

6/10 Okay

Laura, San Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is older. Staff was helpful and friendly. Restaurant is very good and service from our server Hoti was great! Hotel smells of old drains, only thing we smelled on each floor and in our room
Stayed 1 night in Aug 2025

6/10 Okay

NOORUDDIN, HOUSTON

Liked: Cleanliness, staff & service
Excellent service.
Stayed 6 nights in Aug 2025

6/10 Okay

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 2 nights in Aug 2025

10/10 Excellent

Suvendu

Stayed 3 nights in Aug 2025

10/10 Excellent

Bilal

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Tia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crown was a great affordable option. In Zurich A little further out from the main city and lake but the tram is very easy to jump on and get around
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel with easy tram into the downtown. Convenient for the price. Our room had all the outlets in one place but other than that - very nice experience.
Stayed 3 nights in Aug 2025

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

SIMON

Travelled with partner
Liked: Cleanliness
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic staff, amazing food. Also, really convenient for travelling around Zurich, Would go back and would recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah, Wimborne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice when you enter and the room was pleasant too. I liked the fact that we had a kettle in our room and the reception staff were happy to provide English Breakfast teabags for me to use in the room. We also got a dressing gown and slippers which we were able to use to go down to the pool in. The pool and sundeck was an added bonus for our stay. It was nice to have a swim and then relax after a busy day out and about. The location was easy to get to via tram from the station, just needed to take number 3. The stadium is only a couple of minutes walk which was also helpful. There was also a fridge in the room, which again was another bonus. We didn't have breakfast (as it was quite expensive) so can't comment on the restaurant facilities but apart from that, great hotel, great reception area to sit and nice comfortable beds. Quite, dark rooms, great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Poonam

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2025