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ibis Zurich City West

3.0 star property

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Photo gallery for ibis Zurich City West

Property entrance
Miscellaneous
Buffet breakfast on weekends (CHF 19 per person)
Blackout curtains, soundproofing, free cots/infant beds, free WiFi
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
Schiffbaustrasse 11, Zürich, ZH, 8005
  • Place, Letzigrund Stadium
    ‪14 min walk‬
  • Place, Swiss National Museum
    ‪3 min drive‬
  • Place, Bahnhofstrasse
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept) | Blackout curtains, soundproofing, free cots/infant beds, free WiFi

Room, 1 Double Bed (New Sleep Easy Concept)

8.8 out of 10
Excellent
(45 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (New Sleep Easy Concept)

Blackout curtains, soundproofing, free cots/infant beds, free WiFi

Twin Room, 2 Single Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Multiple Beds (New Sleep Easy Concept)

Room, Multiple Beds (New Sleep Easy Concept) | Blackout curtains, soundproofing, free cots/infant beds, free WiFi

Room, Multiple Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Similar properties

Miscellaneous
ibis budget Zurich City West
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, 1,000 reviews
The price is €116
includes taxes & fees
30 Nov - 1 Dec
ibis budget Zurich City West

About this property

ibis Zurich City West

Riverwalk hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and a fridge in a common area. Housekeeping is available on request.
Ibis Zurich City West offers 155 air-conditioned accommodations with complimentary bottles of water and a hairdryer. This accommodation offers separate sitting areas. 22-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Zürich hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Zurich City West. During your stay, you're just a quick walk from Technopark Business Center. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local and international cuisine and garden views while dining at The Flave of Zürich
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 3-minute drive from Letzigrund Stadium and 5 minutes from Bahnhofstrasse
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly ibis Zurich City West. Parking is available for a fee. You'll have access to the indoor pool at a partner property. A complete renovation of ibis Zurich City West was completed in February 2020.

This 3-star Zürich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 11:00 AM.
The Flave of Zürich – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 19 for adults and CHF 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • Books
  • Games
  • Indoor pool (guest access)
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's games
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 30
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 220 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 9.50 for children
  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Pool fee: CHF 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
There is a maximum of one baby cot/crib per room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Hotel Zurich City West
ibis Zurich City West
Zurich City West ibis
ibis Zurich City West Zürich
Etap Zurich City West
Accor Zurich City West
Ibis Hotel zürich
ibis Zurich City West Hotel
ibis Zurich City West Zürich
ibis Zurich City West Hotel Zürich

ibis Zurich City West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 327 out of 1001 reviews
Rating 8 - Good. 454 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Raya

Very rude manager , his name Ahmed, No safe in the room, we had to give our passports to them, in the checkout we were waiting , front desk employee was chating didnt care , maneger came i asked about our passports, he , intentionally delayed us . Tgey dont care and very rude
Stayed 4 nights in Aug 2025

10/10 Excellent

Noman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, staff very nice, good breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People have been very friendly and helpful. Our stay so far has been great!
Stayed 1 night in Aug 2025

8/10 Good

Liz, Treasure Island

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing staff they were able to accommodate putting two reservations together so we could stay in the same room for our stay. Thank you so much. The area around the hotel feels safe but there’s not much to do other than to walk along the river, which is nice but not many restaurants. It is really nice to have a train stop behind the hotel that leads to downtown The first stay we stayed on a floor with some construction. It was quiet and clean, and we really liked having the USB plugs available.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and breakfast was great!
Stayed 7 nights in Jul 2025

8/10 Good

Vas

Liked: Cleanliness, staff & service, property conditions & facilities
friendly ,co-operative staff, checked us in very early in the day as the room was ready at no extra cost, comfortable modern room, dining facilities available ,microwave and kettle facility available near the reception,close to transport, over all definitely recommended to stay
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at ibis properties. This was a good location, away from the busy old town but easy to access by train, bus, or tram. We found several great wonderful coffee shops nearby as well as bars and restaurants. Go to Cream for coffee and breakfast - a quick walk. 10/10. Ibis has an ajoining hotel with restaurant and bar. BUT...go to Les Halles. Terrific bar and food. Ibis is good value overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

ANDRES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and Staff was very kind. Thank you
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff on our arrival was amazing. They were able to accommodate our arrival and get us settled in so that we could enjoy the amazing city. I would highly recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service

Does what it says on the tin

A clean place to stay with decent breakfast in the morning. Better priced than many other options for a family in Zurich. Nothing much in location itself for a family but easy access to tram or train links, small coop nearby for snacks etc. There is a kettle near reception to use but would have liked a small kettle and tea/coffee in the room (as Brits we really missed this!).
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jul 2025

8/10 Good

Tanka

Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very budget friendly hotel. Room did not have a safe or a mini fridge. 30 minute walk to the old town.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Anette

Travelled with family
They don’t have gluten free breakfast and we asked them but they don’t have,I think they must have gluten-free because many people are allergic, the room for family was okey and the service was good in the resection.
Stayed 2 nights in Jul 2025

8/10 Good

Ritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

jhonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great room!
Stayed 2 nights in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff really helpful and friendly. Room was exactly what we needed. Breakfast was limited with only 2 hot options each morning. Would have liked to see more variety Good location close to 2 tram stops so easy access to the centre of Zurich Overall a pleasant stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay.
Stayed 1 night in Jul 2025

6/10 Okay

Nihar

Stayed 2 nights in Jul 2025

8/10 Good

Marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

NELSON

Stayed 2 nights in Jun 2025

8/10 Good

Ana, Guatemala

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights in a twin room. On arrival the guy at reception was very friendly and spoke good English . The room was fine and the beds were very comfortable - shower was great . Breakfast was also good with plenty choice of hot/
Stayed 2 nights in Jun 2025

10/10 Excellent

Princika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay at Ibis Zurich . The rooms were clean and spacious , and the staff was welcoming and always willing to help. Great breakfast and conveniently located with easy access to transport!
Stayed 2 nights in May 2025