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Art Hotel Aachen

3.5 star property
VIP Access

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Photo gallery for Art Hotel Aachen

Indoor pool, open 4:00 PM to 10:00 PM, pool loungers
Comfort Double Room | Minibar, in-room safe, desk, iron/ironing board
Exterior detail
Front of property
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Adenauerallee 209, Aachen, 52066
  • Place, Aachener Zoo
    ‪17 min walk‬
  • Place, RWTH Aachen University
    ‪4 min drive‬
  • Place, Marschiertor
    ‪6 min drive‬
  • Airport, Liege (LGG)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Single Room

Comfort Single Room | Minibar, in-room safe, desk, iron/ironing board

Comfort Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, iron/ironing board

Comfort Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Business Double Room

Business Double Room | Minibar, in-room safe, desk, iron/ironing board

Business Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

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About this property

Art Hotel Aachen

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Art Hotel Aachen offers 35 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Aachen hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they enjoy the helpful staff at Art Hotel Aachen. During your stay, you'll be connected to the convention centre and within walking distance of Aachener Zoo. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • 9 minutes by car from Hauptstadion and 15 minutes from High Fens – Eifel Nature Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Art Hotel Aachen offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and a vending machine are also featured at Art Hotel Aachen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Aachen hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
On-site venue – This bistro specialises in pizza.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 8 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 8 per day (in/out privileges)
  • Pet fee: EUR 12.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 6 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 4:00 PM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Art Aachen
Art Hotel Aachen Hotel
Art Hotel Aachen Aachen
Art Hotel Aachen Hotel Aachen

Art Hotel Aachen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 395 reviews
Rating 8 - Good. 179 out of 395 reviews
Rating 6 - Okay. 49 out of 395 reviews
Rating 4 - Poor. 19 out of 395 reviews
Rating 2 - Terrible. 6 out of 395 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bhumika

Liked: Staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel. Clean staff very helpful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in this Hotel was very good.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Noelle

Liked: Cleanliness
Nice room at nice price
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ondrej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay, can get very busy quickly... book in advance (parking limited)
Stayed 1 night in May 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Good location. Lovely and clean.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, cosy hotel with a good service. Outside of the hustle of city centre.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, easy transport into town.

We stayed here twice in two week on our way and way back from Germany. We stayed in 6 different hotels and this was definitely the best. Staff were nice and helpful, it was the only hotel to offer a restaurant in the evening. Great breakfast buffet. Free parking, free WiFi. Would stay again.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Near bus stop to the city. Sorry didn't try the spa. Breakfast great, but expensive
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Lily

Disliked: Staff & service, amenities
The room was ok. They don’t make room every day. Not much of amenities around and running by some moody and unfriendly women. Most German are very friendly n warmed people but not at this hotel. Yesterday we went swimming in the dark without light, a young Asian girl came down to turn in the light. She didn’t apologize at all for the inconvenience and instead she was yelling n screaming at me about where I can turn the light on. I paid to stay there and not to turn on the light for them. She didn’t even bother to come near the pool to talk to us. Just stood at the other end like we got covid. We will not stay there again and even free
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Snjeev

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room allocated to us was the worst hotel room I have ever seen. We didn't stay and had to find others room in city. The two staff on duties were however very very helpful and helped us find a different property.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt var problemfritt
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Roshanna

Liked: Cleanliness
Disliked: Staff & service, amenities
As a traveler with some experience of this quality of hotel I was surprised by the unfriendliness of staff. All business, no warmth, everything felt soulless. Did I want my towels changed in the morning? No explanation of sustainability practices, just questions. No bottled water in the room. Clean towels that had seen their day. Nothing to make a guest feel at home. Bare essentials. I doubled the duvet for warmth. Breakfast was average. Grateful to see fresh fruit. Where was the toaster? Didn’t have one! In 2024 this felt more like a hostel than an art hotel. Maybe Aachen has unique standards. This is a hotel I do not recommend if you are seeking convenience to train station, service staff warmth and the sense that you, not your payments, are top priority.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible - Stay Away

Terrible, please STAY AWAY. I arrived, walked into the lobby and saw two persons behind the reception and no clients around. I stood in front of the reception for about 15 minutes before anyone acknowledged my presence. When they stopped playing on their phones they finally greeted me, with a fake smile and immediately began screaming at us "Wear a face mask right now, NOW, or LEAVE!" Once I began speaking English their fake smile went away and you can hear in their voice that they were not happy to force themselves to speak English, the language of the world. I asked if there's an issue with COVID and they said YES, told us TWO of their staff members TESTED POSITIVE FOR COVID a few days ago. We were asked for 4 forms of ID, including Passport, Drivers License, and 2 credit cards (not sure why), and a copy of my rental car registration (again - not sure why). The 2 rooms we ordered were not what was advertised. We ordered 2 Twin beds (or 2 Double Bed) per room but were given 1 Twin bed ONLY. When confronted, we were told "you'll take what we give you, and if you don't like it YOU CAN LEAVE". Once inside, the rooms, furniture, Television, Bath Room were old and outdated. The hot water did NOT work so we couldn't take a shower! The room heater made terrible noise, so much that we couldn't sleep half the night. The bed sheets were DIRTY, blood stains and some kind of protein stains! The pool was CLOSED, Breakfast was NOT replenished, and laundry machines broken. STAY AWAY!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service
Alles prima en een zwembad en sauna in het hotel waren twee pluspunten
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, amenities
Personnel très accueillant Très bien ou y sejourner 1 nuit
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Arno

Liked: Staff & service, amenities
Wirklich zu teuer für Stadtrand Aachen in einem einfachen Hotel!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Super leckeres und reichhaltiges Frühstück, UND !!! Sauna und Schwimmbad :-) perfekte Entspannung
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geen gebruik gemaakt van het ontbijt Zwembad klein maar fijn
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jürgen

Liked: Cleanliness, amenities, property conditions & facilities
Praktisches Hotel für Kurzaufenthalt, Stadtzentrum gut per Bus erreichbar.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

TAKUJI

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
プールが使えると聞き行ったが、水のプールでした。温水プールに慣れてる日本人には無理かも。 サウナは3つほどあるが一つしか稼働しておらず、しかも前の人がちゃんと扉を閉めなかったのか、全然部屋が温まっておらず、結局諦めて帰った。 夜は遅くまで騒ぎ声が聞こえ、夜中にエンジンを吹かす人もおり、非常にうるさかった。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Katelyne

Liked: Amenities
Vlotte afhandeling, vriendelijk, goed bed en proper sanitair. Op wandelafstand van centrum. Buiten LEZzone. Super.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een kleinere badkamer, maar een perfecte douche. Rijkelijk ontbijt dat constant werd aangevuld. Prijs-kwaliteit heel goed
Stayed 1 night in Jun 2025
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza di nuovo molto positiva,
Stayed 1 night in Jun 2025