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Macdonald Norwood Hall Hotel

4.0 star property
VIP Access

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Photo gallery for Macdonald Norwood Hall Hotel

Lobby
Lobby
Flat-screen TV
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

View in a map
Garthdee Road, Cults, Aberdeen, Scotland, AB15 9FX
  • Place, Robert Gordon University
    ‪3 min walk‬
  • Place, Aberdeen Royal Infirmary
    ‪7 min drive‬
  • Place, Union Square Shopping Centre
    ‪7 min drive‬
  • Airport, Aberdeen (ABZ)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Standard Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

View all photos for Super Deluxe Double Room

Free toiletries, hair dryer, towels

Super Deluxe Double Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Free toiletries, hair dryer, towels

Deluxe Twin Room

  • Sleeps 2

Standard King Room-Accessible

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Double)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Double)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Standard Accessible King)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Standard Accessible King)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Standard Room, 1 Double Bed (Standard Double) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (Standard Double)

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Deluxe Room, 1 Double Bed (Deluxe Double) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 Double Bed (Deluxe Double)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (Deluxe Twin)

Deluxe Room, 2 Single Beds (Deluxe Twin) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds (Deluxe Twin)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed (Super Deluxe King)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Super Deluxe King)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 Double Bed (Super Deluxe Double)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Deluxe King Room

Free toiletries, hair dryer, towels

Super Deluxe King Room

  • Sleeps 2

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About this property

Macdonald Norwood Hall Hotel

Suburban hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site. Housekeeping is not available.
Macdonald Norwood Hall Hotel offers 73 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Macdonald Norwood Hall Hotel. During your stay, you're just a quick walk from Robert Gordon University. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Tapestry Restaurant, a fine-dining restaurant that serves British cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute walk from Robert Gordon University and 13 minutes on foot from RGU: SPORT
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A library, multilingual staff, and a garden are also featured at Macdonald Norwood Hall Hotel. Free self parking is available.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.
Tapestry Restaurant – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Georgian Bar – On-site bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Georgian Bar
  • Tapestry Restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1881
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 for adults and from GBP 15 for children
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Norwood Hall
Norwood Hall Aberdeen
Norwood Hall Hotel
Norwood Hall Hotel Aberdeen
Hotel Norwood Hall
Norwood Hall Hotel Aberdeen, Scotland
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel
Macdonald Norwood Hall Aberdeen
Macdonald Norwood Hall
Macdonald Norwood Hall
Macdonald Norwood Hall Hotel Hotel
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel Hotel Aberdeen

Reviews

Macdonald Norwood Hall Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 486 reviews
Rating 8 - Good. 139 out of 486 reviews
Rating 6 - Okay. 52 out of 486 reviews
Rating 4 - Poor. 20 out of 486 reviews
Rating 2 - Terrible. 5 out of 486 reviews

Reviews

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cathie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully kept historic hotel full of charm, welcoming staff and good food. A very comfortable and enjoyable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable bed, spacious room and helpful staff. Great food and drinks
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely gorgeous
Stayed 1 night in Aug 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in room 228. Room itself was great but the hot water in bathroom was so hot it scalded my partners hands. A warning sticker may be a good idea to warn guests of this. We also bought two single spirits with mixer and bill came to £19.70 which is very expensive even by hotel prices.
Stayed 1 night in Jul 2025

4/10 Poor

Gregor

Business traveller
Liked: Staff & service
Having stayed here before, and had a good experience, sadly this was the exact opposite! The corridor had a ruffled carpet which was clearly a trip hazard. The passageway smelled of dampness, and the room hadn’t been updated since the 1980’s. Room was dark, and also needs updating. Staff were friendly, but the service was slow. Food was good, but expensive!
Stayed 1 night in Jul 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property! It is easy to see why it is a coveted wedding venue! We spent a single evening here and absolutely loved it. The building echoes with good time vibes of years past, with character carved into every facade, and the staff were amazing. Just the right amount of poise to make it opulent, but not offensive. The entire grounds are meticulously kept, with massive mature trees, stunning flowers and local wildlife abounding. Despite being built in the late 1880’s, the rooms are very modern and clean, and with all of today’s luxuries. (Except ice- if you are a Canadian traveller, used to North America hotels that have an ice machine on every floor- you will be disappointed in the U.K. as we did not encounter a single hotel in England, Wales or Scotland that had ice readily available- however, at Norwood Hall it was available by asking at the bar or calling room service.) We loved the quiet setting away from the city, the food was amazing, the staff were professional and the hotel itself was stunning. Would definitely stay here again, or recommend it to friends!
Rare and Unique Scotch available at the well stocked lounge bar
The pan roasted chicken was phenomenal!
The lounge
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul, Skelmersdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely characteristic hotel with very professional staff. A quiet get away for those needing it to relax and recoup. A bit expensive considering there was no pool, hot tub or sauna & steam facilities but the hotel it's self is absolutely beautiful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the McDonald Norwood Hotel and had a truly pleasant experience. From the moment we arrived, the lady at the front desk stood out with her warm and friendly manner. She made the check-in process smooth and welcoming, instantly making us feel comfortable after a long journey. Throughout our stay, she was more than happy to assist with anything we needed — a true asset to the hotel team. Our room was lovely, spacious, and clean, with a beautiful view of the surrounding woods. It added a peaceful touch to our stay, making it even more relaxing. Overall, the service and setting made for a wonderful visit. I would gladly return and recommend it to others looking for a quiet and friendly place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Ronnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again stunning dinner . Food is fantastic
Stayed 1 night in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

This is a true traditional Scottish experience. Step back in time and have a grand time.
Stayed 1 night in May 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Nice hotel staff are helpful but under stress as there aren’t enough of them at meal times. Comfortable room but sadly very few electrical sockets and none anywhere near the bed so you can’t charge your phone and use it as an alarm clock. Food is ok but over priced. The room I had was in a quiet part of the hotel but confusing to get to and from reception. The bathroom lights were working which I reported but did t get fixed during my stay. There were two fire alarm evacuations in the early hours of one morning and only seven people out of the guests actually went outside. Sounds like a moan but it was ok and yes I would stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay in a very elegant hotel

Great stay . Lovely meals. Good service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning hotel, brought my Canadian colleague on business and he loved the authentic Scottish heritage feel of the hotel. I also appreciated the Bible in the room, something not seen often these days
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwood Hotel

Service was ok. Not over the top.
Stayed 1 night in Mar 2025

4/10 Poor

Joanne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The bedroom was lovely paid for room and breakfast for 2 nights except when i went to check out they said i still need to pay i should them prrof on my bank app that the money had been paid etc however they insisted that there computer is right not my bank finally they realized it was an error there part there was no apology i was just told i could go now throughly disappointed i have stopped in 4 and 5 star establishments never had this issue ever everything was quite over priced and if u wanted certain items on the breakfast menu u paid etc contential breakfast was poor will not be staying here again
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chill out

Love staying here, so peaceful and relaxing. Have stayed many times over the years. A lovely old building, no pool or spa or beauty rooms, so if that's your preference this is not the place for you. Staff are always lovely and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

4/10 Poor

Stuart

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025