See all properties

Rox Hotel Aberdeen by Compass Hospitality

3.0 star property

Choose dates to view prices

Photo gallery for Rox Hotel Aberdeen by Compass Hospitality

Breakfast, lunch and dinner served
Interior entrance
Exterior
Staircase
Junior Studio Suite | In-room safe, desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
17-23 Market Street, Aberdeen, Scotland, AB11 5PY
  • Place, Union Square Shopping Centre
    ‪3 min walk‬
  • Place, Aberdeen Harbour
    ‪3 min walk‬
  • Place, His Majesty's Theatre
    ‪6 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite

Junior Studio Suite | In-room safe, desk, free WiFi, bed sheets

Junior Studio Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Executive Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Station Hotel Aberdeen
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very good, 1,010 reviews
The price is €56
includes taxes & fees
2 Feb - 3 Feb
Station Hotel Aberdeen

About this property

Rox Hotel Aberdeen by Compass Hospitality

Romantic hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Rox Hotel Aberdeen by Compass Hospitality offers 32 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Rox Hotel Aberdeen by Compass Hospitality. During your stay, you're just a quick walk from Union Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Bon Accord Centre and Aberdeen Maritime Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Rox Hotel Aberdeen by Compass Hospitality.

This 3-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.
Rox Grill Room – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rox Grill Room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 5 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Property Registration Number 13803557
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Rox
Rox Aberdeen
Rox Hotel
Rox Hotel Aberdeen
The Rox Hotel Aberdeen, Scotland
Rox Hotel
Rox Hotel Aberdeen by Compass Hospitality Hotel
Rox Hotel Aberdeen by Compass Hospitality Aberdeen
Rox Hotel Aberdeen by Compass Hospitality Hotel Aberdeen

Rox Hotel Aberdeen by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 426 reviews
Rating 8 - Good. 152 out of 426 reviews
Rating 6 - Okay. 67 out of 426 reviews
Rating 4 - Poor. 36 out of 426 reviews
Rating 2 - Terrible. 36 out of 426 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay, however slight mix up at the desk, but quickly resolved. Room was nice and tidy, only one complain was there was a cigarette dout next to the kettle, however it was all clean, that was the only disappointment about the experience, so all in all a very nice stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Alexandros

Stayed 2 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness
Served a purpose. Clean with a big room
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service

Good value for money, great location.

Great location within in a few minutes walk of the train station and right next to Union Street. With that comes noise however. It recommend asking for a room facing away from the street. Had an awful nights sleep due to drunks fighting and traffic. Not the fault of the hotel however. Room was clean but tired. Wall paper is torn and the carpet is stained, but I didn’t affect my stay. The bed was comfortable and clean and the bathroom was excellent. Lovely modern and hot shower with towels and toiletries provided. The only feedback that I can give that the hotel can change is the lighting situation. Having to have the huge ceiling light on at night is too much. Perhaps look at some ambient lighting / lamps. Also, not a single plug socket anywhere near the bed. I can’t understand why? The ones behind the beside tables are special round sockets and not useable. It would be so easy to change these! I use my phone as my alarm so need to charge it overnight. I thought it a bit mean that I wasn’t allowed my room when I arrived at 2:30pm too, given that the key cards for arriving guests were already done behind the desk. I’d been travelling all day and it would have been a nice gesture. I had to wait outside for 30 mins. All in all a pleasant stay and I’d be happy to stay here again without a problem and very reasonable on price too.
Stayed 1 night in Sep 2025

6/10 Okay

Cassidy

Stayed 7 nights in Sep 2025

10/10 Excellent

Solomon, AKURE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 3 nights in Sep 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast smooth check in,nice clean room,value for money and handy area for an overnight stay
Stayed 1 night in Sep 2025

6/10 Okay

Julian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were efficient and helpful. Good central location and competitive price. However, for a 4* hotel, it is very run down. Curtains in the room faling down, old decor, tired looking. All a bit stale. Breakfast was decent, but no hot plates to keep cooked breakfast warm, so expect it to be luke warm or cold.
Stayed 1 night in Sep 2025

2/10 Terrible

chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Severe decline in the Hotel...

I am writing to formally raise a complaint regarding the significant decline in the ROX hotel, I have stayed at the hotel in the past (pre covid) on numerous occasions and it was always my go to hotel. But unfortunately my stay on Friday, 29th August. I was extremely disappointed with the condition of the hotel, on arrival we were told the the bar was closed and room keys were un available, the overall cleanliness was unacceptable. The room also had a strong damp smell, and the landing had a strong smell of cannabis. In addition, the shower in our room was broken, and the door locks were not functioning, meaning we did not have keys and had to rely on hotel reception staff to escort us every time we needed access. These issues caused significant inconvenience and raised serious safety and privacy concerns. I would like to note that the manager was lovely and welcoming, and we appreciated their efforts during our stay. Since our stay, I have experienced itching and discomfort, which I believe may be related to the room conditions. This experience was far below the standard I expected, especially given the hotel’s previous reputation and 4 star rating I did not raise the issues during my stay as I was unwell, but I feel it is important to formally bring them to your attention. I request a response regarding how the hotel intends to address these problems and any compensation or remedial action you consider appropriate. I look forward to your prompt response. Kind regards
Stayed 1 night in Aug 2025

8/10 Good

Fiona

Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Staff & service, room comfort

Nice staff but misses the standard for 4* hotel

Entrance and reception were very pleasant although an issue with room key meant a trip back to reception. I had paid or breakfast and disappointed with the offer. Not worth the additional charge which was a rather poor continental selection. I’d wouldn’t have again but thought the room was good value.
Stayed 1 night in Aug 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Clean,great location but could do with maintenance

Clean and lovely staff but a little run down in places. Windows dirty but it didn’t matter because the view wasn’t great. The 1st room we were offered we were told not to shut the toilet door or we would be locked in so we opted for another room. The staff were very friendly and so helpful so can’t fault that at all. Location is perfect for a city break.
Stayed 1 night in Jul 2024

6/10 Okay

Gertrude

Stayed 2 nights in Jul 2024

4/10 Poor

Patricia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Nicolas

Stayed 3 nights in Jul 2024

6/10 Okay

Alexandros

Business traveller
Stayed 1 night in Jun 2024

6/10 Okay

Duncan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hot and tired room

Room is hotter than death. Aircon unit doesn't blow cold air and there is no opening window. Clearly an ongoing issue as there is a fan in the room. The room was clearly built and setup to a high standard but not maintained as the bathroom walls are chipped and gouged.
Stayed 1 night in Jun 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not bad but could be better!

Good for the price, beautiful building but feels run down. Bed was too soft for me and the windows do not open so very stuffy even with the AC on.
Stayed 1 night in Jun 2024

2/10 Terrible

Malcolm

Stayed 1 night in Jun 2024

2/10 Terrible

Kelsie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This property is not great, everything was broken, it was not clean, but the staff and service were wonderful.
Stayed 1 night in Jun 2024

6/10 Okay

Keith

Liked: Cleanliness, room comfort

Okay but don't believe the photos!

The entrance was uninspiring but once inside the two security doors the interior was fine. The bedroom was spacious, reasonably equipped with a large bathroom and good shower. Unfortunately two of the light shades were badly damaged and there was a hole in the bathroom wall where the toilet roll holder used to be. Only continental breakfast (okay) no real bar or restaurant available. The outside areas would have been nice if they had been weed free and clean. The photos on line bear no resemblance to reality - this is currently a tired three star hotel in a great location.
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024