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Novel Hotel City Center

3.0 star property

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Photo gallery for Novel Hotel City Center

Sun deck
In-room safe, desk, blackout curtains, soundproofing
Front of property
In-room safe, desk, blackout curtains, soundproofing
Daily buffet breakfast (AED 50 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Hamdan Street, Abu Dhabi
  • Place, World Trade Center Mall
    ‪6 min walk‬
  • Place, Abu Dhabi Corniche
    ‪12 min walk‬
  • Place, Abu Dhabi Commercial Bank
    ‪19 min walk‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double or Twin Room

In-room safe, desk, blackout curtains, soundproofing

Junior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • Free Wi-Fi

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Novel Hotel City Center

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges and a 24-hour health club are on-site. Housekeeping is available on request.
Novel Hotel City Center offers 210 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

Guests aged under 12 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
With your stay at Novel Hotel City Center, you're connected to a shopping centre and just a quick walk from Capital Garden. Free WiFi in public areas, 3 restaurants and 2 bars are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • 10 minutes by foot from Central Market and a 2-minute drive from Abu Dhabi Commercial Bank
Novel Hotel City Center offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. A nightclub, a sauna, and a rooftop terrace are also featured at Novel Hotel City Center. Parking is available for a fee.

This 3-star Abu Dhabi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Novel Hotel City Center has 3 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (AED 30 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 75 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 50 per person
  • Valet parking fee: AED 30 per day
  • Rollaway bed fee: AED 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - ok
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Abu Dhabi Centre Hotel
Mercure Abu Dhabi Centre
Mercure Centre Abu Dhabi
Novel City Cente
Mercure Centre Hotel
Mercure Centre
Novel Hotel City Center Hotel
Novel Hotel City Center Abu Dhabi
Novel Hotel City Center Hotel Abu Dhabi

Novel Hotel City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 148 out of 492 reviews
Rating 8 - Good. 237 out of 492 reviews
Rating 6 - Okay. 63 out of 492 reviews
Rating 4 - Poor. 30 out of 492 reviews
Rating 2 - Terrible. 14 out of 492 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Osama

Stayed 10 nights in Jan 2026

6/10 Okay

JOEY

Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 2 nights in Dec 2025

4/10 Poor

Stephanie

Disliked: Amenities, property conditions & facilities
Room was clean but very old everything. Carpet on the floor. I saw a roach crawling through my bathroom. Can't blame the crew as there are vents inside bathroom and it connects to anything out there. My room was supposed to be smoking-free but someone must have been smoking in the room next to mine, and that was coming inside. No privacy, one can hear conversations in room nearby. Pool was unavailable due to maintenance just on the days i was there. Staff is nice, tries to be helpful. I didn't try breakfast because i found nice alternatives in the mall nearby. Shower: somehow there was no hot water on my last night, just when i needed it most. It was just mildly warm, enough for super quick shower.
Stayed 2 nights in Nov 2025

6/10 Okay

Trevor

Stayed 1 night in Nov 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and very courteous. The breakfast was great. Loved it.
Stayed 6 nights in Nov 2025

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and room was a good size
Stayed 4 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025

2/10 Terrible

Saravanan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Roobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Alik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Andrew, High River

Stayed 2 nights in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS A GREAT EXPERIENCE. THATS WHY I USE THIS HOTEL FOR THE SECOND TIME.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessible
Stayed 9 nights in Jan 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel, great location near the world trade center mall and hop on hop off bus route. Coffee and dates in the lobby are delicious.
Stayed 4 nights in Dec 2024

10/10 Excellent

Saleh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the home feeling armmmthe building.
Stayed 10 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, good value and in the heart of the city. Easy access to corniche and Yas island.
Stayed 1 night in Dec 2024

4/10 Poor

Aria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs serious attention. The location is convenient with late night dining options and local shopping but the room we were in had a tv that made a humming noise when it was on, the shower stopper was broken so we had to remove it, the AC did not work well and made a loud clicking noise, and there was a big dead bug that the cleaning crew missed several times during our 4 night stay. The room itself smelled like it needed air although we requested non smoking. We asked to be moved but there were no other rooms available so we suffered through it. The friendliness of the staff and the dining and nightlife options were the only redeeming factor. The staff even helped with wrapping our head scarves when we were leaving to tour the mosque.
Stayed 4 nights in Dec 2024

10/10 Excellent

Douglas

Stayed 3 nights in Oct 2024

10/10 Excellent

Ahmed

Stayed 7 nights in Oct 2024

8/10 Good

solaman

Stayed 4 nights in Oct 2024

4/10 Poor

David, Woodstock

Business traveller
Disliked: Amenities, property conditions & facilities
Not much
Stayed 5 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

DAPHNE KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, room comfort

Content

As expected
Stayed 1 night in Jul 2024

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