See all properties

Novel Hotel City Center

3.0 star property

Choose dates to view prices

Photo gallery for Novel Hotel City Center

Sun deck
Daily buffet breakfast for a fee
In-room safe, desk, blackout curtains, soundproofing
Front of property
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Hamdan Street, Abu Dhabi
  • Place, World Trade Center Mall
    ‪6 min walk‬
  • Place, Abu Dhabi Corniche
    ‪12 min walk‬
  • Place, Abu Dhabi Commercial Bank
    ‪19 min walk‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double or Twin Room

In-room safe, desk, blackout curtains, soundproofing

Junior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, each with a headboard, bedside tables, and lamps.

Standard Room

  • Sleeps 2
  • Free Wi-Fi

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Millennium Downtown
Abu Dhabi City Center
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 830 reviews
The price is €60
includes taxes & fees
22 Jul - 23 Jul
Millennium Downtown

About this property

Novel Hotel City Center

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges and a 24-hour health club are on-site. Housekeeping is available on request.
Novel Hotel City Center offers 210 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

Guests aged under 12 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
With your stay at Novel Hotel City Center, you're connected to a shopping centre and just a quick walk from Capital Garden. Free WiFi in public areas, 3 restaurants and 2 bars are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, deep-tissue massages or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • 10 minutes by foot from Central Market and a 2-minute drive from Abu Dhabi Commercial Bank
Novel Hotel City Center offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. A nightclub, a sauna, and a rooftop terrace are also featured at Novel Hotel City Center. Parking is available for a fee.

This 3-star Abu Dhabi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Novel Hotel City Center has 3 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (AED 30 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 75 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 50 per person
  • Valet parking fee: AED 30 per day
  • Rollaway bed fee: AED 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - ok
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Abu Dhabi Centre Hotel
Mercure Abu Dhabi Centre
Mercure Centre Abu Dhabi
Novel City Cente
Mercure Centre Hotel
Mercure Centre
Novel Hotel City Center Hotel
Novel Hotel City Center Abu Dhabi
Novel Hotel City Center Hotel Abu Dhabi

Novel Hotel City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 148 out of 492 reviews
Rating 8 - Good. 237 out of 492 reviews
Rating 6 - Okay. 63 out of 492 reviews
Rating 4 - Poor. 30 out of 492 reviews
Rating 2 - Terrible. 14 out of 492 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ANDREW

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and room was a good size
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and very courteous. The breakfast was great. Loved it.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lay Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and comfortable room!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, good value and in the heart of the city. Easy access to corniche and Yas island.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel, great location near the world trade center mall and hop on hop off bus route. Coffee and dates in the lobby are delicious.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel.

This is my hotel of choice in Abu Dhabi
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the home feeling armmmthe building.
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very friendly . Rooms very clean and spacious . Nice variety of restaurants and bars and a very nice night club .
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS A GREAT EXPERIENCE. THATS WHY I USE THIS HOTEL FOR THE SECOND TIME.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Great place with very helpful staff. Clean and comfortable rooms and also quiet. Location is very nice because you are very close from all the buses to airport or main attractions and the free shuttle bus to many places comes right in front of the hotel.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times. One of the main reasons is the food. They have a great French restaurant (Le Beaujolais), which can also be ordered in their first floor bar. Overall a good hotel for the price. The location is good for access to shopping and the WTC Mall.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessible
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, room comfort

Content

As expected
Stayed 1 night in Jul 2024
Verified

8/10 Good

Shahid

Liked: Cleanliness, room comfort
Customer service is good. They don’t have own parking. You use public parking, which is little uncomfortable. Breakfast buffet is fair. I rate 3 star hotel.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

DYNAMICS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not so good

Too old and not clean, employees only good
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Ibrahim Isfendiyar

Disliked: Cleanliness, property conditions & facilities
Pictures and reality were far apart. Bathroom smelly.
Stayed 3 nights in Nov 2022
Verified

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
Not much
Stayed 5 nights in Oct 2024
Verified

4/10 Poor

Stephanie

Disliked: Amenities, property conditions & facilities
Room was clean but very old everything. Carpet on the floor. I saw a roach crawling through my bathroom. Can't blame the crew as there are vents inside bathroom and it connects to anything out there. My room was supposed to be smoking-free but someone must have been smoking in the room next to mine, and that was coming inside. No privacy, one can hear conversations in room nearby. Pool was unavailable due to maintenance just on the days i was there. Staff is nice, tries to be helpful. I didn't try breakfast because i found nice alternatives in the mall nearby. Shower: somehow there was no hot water on my last night, just when i needed it most. It was just mildly warm, enough for super quick shower.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

FARNOOSH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom doesn’t have any hair dryer. Staff were nice. Bar was okay. Room condition was pretty bad. Bathroom in bad condition. For a couple it was only one towel. No toothbrush and toothpaste. Pool was super dirty and not cleaned.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The basic room was small but ok for 2 people. It was clean, the bathroom was dated but otherwise ok as well. There can be noise at times from neighbouring rooms when the people were loud but it was not bad. Bring ear plugs if your a light sleeper. The bed was a bit hard and the aircon and fan worked but not really the thermostat. It was just a matter of turning on and off the aircon if you needed it. The included breakfast its good value. Its a plentiful buffet catering for the breakfast tastes of many nationalities. The reception staff were friendly and helpful.
Stayed 3 nights in May 2023
Verified

4/10 Poor

Aria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs serious attention. The location is convenient with late night dining options and local shopping but the room we were in had a tv that made a humming noise when it was on, the shower stopper was broken so we had to remove it, the AC did not work well and made a loud clicking noise, and there was a big dead bug that the cleaning crew missed several times during our 4 night stay. The room itself smelled like it needed air although we requested non smoking. We asked to be moved but there were no other rooms available so we suffered through it. The friendliness of the staff and the dining and nightlife options were the only redeeming factor. The staff even helped with wrapping our head scarves when we were leaving to tour the mosque.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

akira

Liked: Cleanliness, amenities
3泊しましまが。2泊目の夜にバスのお湯が出ませんでした。スタッフは、皆さん親切でフレンドリーです。部屋の清掃は行き届いています。時間によりエレベーターが大混雑します。
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
El personal muy atento, muy buen desayuno y todo muy limpio. Excelente ubicacion.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Robert

Disliked: Cleanliness
Hotellet behöver renoveras. Väldigt dålig standard. Prostituerade i Sportbaren som stör när man äter.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, amenities
Es sind zwei gute Bars im bzw. am Hotel für entspannte Kommunikation.
Stayed 2 nights in Aug 2025

Hotels

Flights

Cars