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Hotel Bali-Hai Acapulco

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Bali-Hai Acapulco

Outdoor pool
Superior Room | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Bar (on property)
Standard Room, 2 Double Beds | Free WiFi, bed sheets
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪7 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Place, Parque Papagayo
    ‪12 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪52 min drive‬

Room options

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Quadruple Room Superior

Free WiFi, bed sheets

Quadruple Room Superior

  • 34 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

7.6 out of 10
Good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free WiFi, bed sheets

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(34 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • 26 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Bali-Hai Acapulco

An outdoor pool, a poolside bar and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room and a 24-hour front desk are on-site. Housekeeping is not available.
Hotel Bali-Hai Acapulco offers 121 air-conditioned accommodations, with a hairdryer. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Bali-Hai Acapulco, you're just a quick walk from Condesa Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a terrace
  • Within a 10-minute walk of Condesa Beach and Diana the Huntress
Hotel Bali-Hai Acapulco offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the pool bar. A business centre and a meeting room are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Bali-Hai Acapulco. Limited free parking is available on a first-come, first-served basis.

This Acapulco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Bali-Hai Acapulco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali Hai Hotel
Hotel Bali Hai Acapulco
Hotel Bali-Hai Acapulco Hotel
Hotel Bali-Hai Acapulco Acapulco
Hotel Bali-Hai Acapulco Hotel Acapulco

Hotel Bali-Hai Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 167 out of 492 reviews
Rating 8 - Good. 144 out of 492 reviews
Rating 6 - Okay. 104 out of 492 reviews
Rating 4 - Poor. 50 out of 492 reviews
Rating 2 - Terrible. 27 out of 492 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francisco J

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and I love to stay there, everything was great, thank you.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, safe, amazing pool and great pool bar
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice location close to the beach.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

zully

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a good area
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

MariaIdolina

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place clean and verry peceful
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Oscar

Disliked: Staff & service, amenities, property conditions & facilities
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay at the hotel. Very clean room, nice staff, pool is very pretty and clean. The bar is a fun place to hang out. We were lucky enough that they had live music the night that we stayed. I would go back to the Bali Hai. The amount I paid for the night was the same as Expedia advertised unlike some other hotels
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mijail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, bell men was new so it’s ok
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to renew their bathrooms
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rosa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Carina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Karl

Liked: Staff & service, amenities
Disliked: Cleanliness
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Es una buena opción, precios acorde a lo q ofrece el hotel, biena atención del personal, limpio, y lugares cerca para comer, oxxos, 3b
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities
Súper servicio todo listo todo en orden recomendable
Stayed 3 nights in Mar 2026
Verified

8/10 Good

cesar edilberto

Liked: Cleanliness, amenities, property conditions & facilities
El personal fue amable y la habitación estaba siempre limpia
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

AURELIA

Liked: Staff & service
Me asignaron el cuarto 236, parte superior de la edificación, ingresé aproximadamente a las 15:00 hs. Solo deje mi escaso equipaje y salí de inmediato , regrese por la noche y estuve dos horas soportando el ruido de las calderas, baje a la administración y pedí una explicación, el recepcionista se comunicó con un trabajador y solicitó apagaran el equipo, tardo' aproximadamente 40 minutos en apagar el ruido, de tal mala suerte que a la media noche pude conciliar el sueño, mala experiencia deje el hotel a las 5:45 , antes de amanecer.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Julio Cesar

Liked: Amenities, property conditions & facilities
El mantenimiento de las habitaciones no es del todo bien, no me dieron control para el aire acondicionado, supuestamente hay horarios, para uso de las albercas y bar, y había gente tomando a las 2 am no dejaban dormir.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Gery

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Servicio pésimo, las personas que trabajan en recepción te atienden de manera despota y con una cara muy despectiva. Aunque el personal de limpieza es muy agradable, sobre todo Mari Tere que fue quien nos ayudó con el aseo, ella excelente servicio. Habitaciones muy anticuadas y descuidadas, no volvería a hospedarme ahí.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Concepsion Ariana

Liked: Cleanliness, amenities
La atención es buena, las instalaciones limpias, la ubicación excelente
Stayed 2 nights in Feb 2026