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Hotel Ashly

2.5 star property

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Photo gallery for Hotel Ashly

Outdoor pool
Standard Double Room, 2 Double Beds | Bed sheets
Outdoor pool
Outdoor pool
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
boulevard de las naciones k.m. 12.5, Acapulco, GRO, 39906
  • Place, Boulevard de las Naciones
    ‪1 min walk‬
  • Place, La Isla Shopping Village
    ‪6 min drive‬
  • Place, Forum de Mundo Imperial
    ‪10 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Bed sheets

Standard Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Bed sheets

Standard Double Room, 2 Double Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Bed sheets

Standard Triple Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite

Suite | Bed sheets

Suite

  • 47 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Single Beds

View all photos for Suite

Bed sheets

Suite

  • 60 sq m
  • Sleeps 6

View all photos for Suite with Garden View

Bed sheets

Suite with Garden View

  • Garden view
  • 65 sq m
  • Sleeps 6

View all photos for Villa, 2 Bedrooms, Courtyard View

Villa, 2 Bedrooms, Courtyard View | Bed sheets

Villa, 2 Bedrooms, Courtyard View

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Villa, 2 Bedrooms, Garden View

Villa, 2 Bedrooms, Garden View | Bed sheets

Villa, 2 Bedrooms, Garden View

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Triple Room Standard

Bed sheets

Triple Room Standard

  • 21 sq m
  • Sleeps 6

Similar properties

Outdoor pool, pool loungers
Hotel Ashly Loma Larga
La Poza
  • Pool
  • Air-conditioning
3.8 out of 5, Good, 66 reviews
The price is €42
includes taxes & fees
4 Jun - 5 Jun
Hotel Ashly Loma Larga

About this property

Hotel Ashly

Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and express check-in. Self parking is free. Additionally, express check-out and a garden are on-site.
Hotel Ashly offers 45 accommodations with air conditioning. Bathrooms include a shower.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Ashly, you'll be within walking distance of La Isla Shopping Village. Free self-parking and an outdoor pool are available.
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 5-minute drive from Arena GNP Seguros and 6 minutes from El Revolcadero
As a guest of Hotel Ashly, you'll find an outdoor pool, a garden, and express check-in. The front desk is open around the clock. Self parking is free.

This Acapulco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: MXN 300

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ashly

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

The listed breakage deposit applies to Villa bookings only.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ashly Acapulco

Ashly Acapulco

Hotel Ashly Hotel

Hotel Ashly Acapulco

Hotel Ashly Hotel Acapulco

Hotel Ashly Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 205 reviews
Rating 8 - Good. 56 out of 205 reviews
Rating 6 - Okay. 35 out of 205 reviews
Rating 4 - Poor. 22 out of 205 reviews
Rating 2 - Terrible. 35 out of 205 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verónica Arely

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and place was quiet
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Zuleika

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2026
Verified

8/10 Good

roberto

Liked: Cleanliness, amenities
Room was clean and the hotel is very nice, pool was very beautiful. The only bad thing about this hotel is that the property next door has roosters and dogs. If your a light sleeper like I am I would not recommend but other than that it’s a great hotel for the price
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Mayer

Disliked: Cleanliness, staff & service, property conditions & facilities
No towels, bugs in bed, customer service was mediocre
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived almost eight hours too early, but the owner let me check in a few hours before 3pm. Thank you so much!
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Anelys

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude and looked very unhappy. Any questions or request were denied
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Linda

Basic but suited our needs

I choose this because I had a 6 am flight It is very basic, but it was clean, bed comfort fine but our ac unit and the light in the hall way made for a poor night sleep. I as a traveler should have said something to the supervisor on board. But had to rush to the airport. It’s fine for $38 bucks!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Arcadio

Disliked: Amenities
Buena
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, amenities, property conditions & facilities
Me agarrado mucho la estancia por la alberca que está cerca y limpia, la limpieza de las habitaciones muy buena
Muy bueno el hotel, muy recomendable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Verónica Arely

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Marco Antonio

Disliked: Amenities, property conditions & facilities
habitación descuidada, cama incómoda poco papel higiénico
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

José Antonio

Liked: Cleanliness
Falta de mantenimiento
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

María. Del carmen

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien La atención excelente
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Silvia Erika

Liked: Cleanliness, amenities, property conditions & facilities
Limpio y muy amables
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

LUIS ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cobraron la habitación de nuevo a pesar que ya la había pagado con ustedes, no tenía toallas ni agua caliente
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Ana Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan en mal estado, el colchon de una de las camas estaba hundido, no te dejan toallas tienes que pedirlas cada día en la recepción, el agua se salía de la regadera e inhundaba la habitación, cuando fui a recepción a avisar dijeron que ya no había personal de mantenimiento y me dieron unos tapetes para que yo limpiara, al día siguiente pusieron una cortina de baño pero el problema siguió y solo me siguieron dando tapetes para limpiar. La mezcladora del lavabo no tenia boquilla entonces el agua salia hacia los lados y mojaba todo, también lo reporte pero nunca fueron a arreglarlo. La alberca esta bien, es pequeña pero limpia. Le falta mucho mantenimiento a las habitaciones, que lastima porque cobran muy caro. No volveré a hospedarme aquí.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service
Si
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Laura Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación sucia, no hay toallas, el personas poco amable, solo el joven del turno nocturno amable. No tiene estacionamiento es la calle. Pésimo servicio.
Esa es la puerta del baño
Son animalitos en la pared
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Yesica Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
las fotos no le hacen justicia
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
La cocina estaba sucia El control de la tele no sirve Un pésimo servicio en recepción Tardaron mucho tiempo en darme la habitación
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jose angel

Liked: Cleanliness, amenities, property conditions & facilities
La abitacion bien, solo si pusieran donde poner tu ropa, por que la tuve que dejar en la mochila y es un poco incomodo, personal amable
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Francisco

En general bien
Stayed 1 night in Jun 2025
Verified

8/10 Good

Mariano

Disliked: Staff & service, property conditions & facilities
No había alberca, el techo es de lámina,
Stayed 5 nights in Jun 2025