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Las Torres Gemelas Acapulco

3.0 star property

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Photo gallery for Las Torres Gemelas Acapulco

Sun deck
Snack bar
On the beach
Reception
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Costera Miguel Aleman 93, Acapulco, GRO, 39360
  • Place, Icacos Beach
    ‪8 min walk‬
  • Place, Diana the Huntress
    ‪12 min walk‬
  • Place, Condesa Beach
    ‪14 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪58 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, minibar, individually decorated, iron/ironing board

Family Quadruple Room

7.2 out of 10
Good
(43 reviews)
  • Partial sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Studio

King Studio | 1 bedroom, minibar, individually decorated, iron/ironing board

King Studio

7.8 out of 10
Good
(60 reviews)
  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | View from room

Family Room

7.0 out of 10
Good
(41 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Quadruple Room Standard with Partial Sea View

1 bedroom, minibar, individually decorated, iron/ironing board

Quadruple Room Standard with Partial Sea View

7.0 out of 10
Good
(2 reviews)
  • Partial sea view
  • 50 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Las Torres Gemelas Acapulco

Spend the day playing on the beach then return to dine at one of Las Torres Gemelas Acapulco's 2 restaurants.
Las Torres Gemelas Acapulco offers 600 air-conditioned accommodations with minibars and free toiletries. Rooms open to balconies. Each accommodation is individually decorated. Accommodation at this 3-star hotel has kitchenettes with kitchenware and utensils and dishwashers. Bathrooms include a shower.

This Acapulco hotel provides complimentary wireless Internet access. 32-inch plasma televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Las Torres Gemelas Acapulco, you're just a quick walk from Icacos Beach. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • For dining with ocean views, stop by VistaMar, one of the property's 2 restaurants
  • Full breakfast served weekends for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 6 minutes by car from La Quebrada Cliffs and 6 minutes from Condesa Beach
There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. Las Torres Gemelas Acapulco offers its guests an outdoor pool and a children's pool. A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly Las Torres Gemelas Acapulco. For a fee, parking is available.

This 3-star Acapulco hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
VistaMar – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Snack Bar La Cabana – This beachfront restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 150 per day)
  • Limited on-site valet parking

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 140 for children
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Snack Bar La Cabana
  • VistaMar

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 30 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Las Torres Gemelas Acapulco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 240 for adults and from MXN 140 for children
  • Valet parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Las Torres Gemelas

Las Torres Gemelas Acapulco

Las Torres Gemelas Hotel

Las Torres Gemelas Hotel Acapulco

Las Torres Gemelas Acapulco Hotel

Las Torres Gemelas Acapulco Hotel

Las Torres Gemelas Acapulco Acapulco

Las Torres Gemelas Acapulco Hotel Acapulco

Las Torres Gemelas Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1021 reviews
Rating 8 - Good. 279 out of 1021 reviews
Rating 6 - Okay. 176 out of 1021 reviews
Rating 4 - Poor. 83 out of 1021 reviews
Rating 2 - Terrible. 87 out of 1021 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, location was perfect .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Good service great view from the room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was straightforward, and the room was comfortable. The air conditioning system functioned throughout the stay. The views were breathtaking, and the staff was highly responsive.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ana

Disliked: Cleanliness
For a person that loves Acapulco this was our first time staying at this hotel definitely could do better in the cleanliness of the rooms especially by removing mold from the restroom walls. Overall, it was a nice day at this hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elia

Excelente
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Luis Enrique

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
the room was in good condition, the staff is courteous and the place is clean, unfortunately very old and not well maintained place
Stayed 1 night in Feb 2026
Verified

8/10 Good

juan

Liked: Cleanliness
Very good service, only 2 TV channels work, facilities are average, elevators are very busy
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tania Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria Cristina

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service
We enjoyed our stay at Las torres gemelas. The site is still in construction but it didn't bother our stay.
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Zuleika

Disliked: Amenities, property conditions & facilities
Very old !!!! The towels where dirty or old the sheets too it look very old
Stayed 3 nights in Feb 2026
Verified

8/10 Good

David Jesús Barreiro

Liked: Amenities
Nice place and kind staff. The view from the room was gorgeous. The only downside is, it's still undergoing remodeling.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Felipe

Ok
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Liliana J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The seevice is excellent. Thank you.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Noemí

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty
Stayed 1 night in Jul 2025
Verified

6/10 Okay

MIGUEL

Disliked: Staff & service, amenities, property conditions & facilities
Poor customer service. The hotel really needs updating
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Carlos

Disliked: Staff & service
.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Sylvia

Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were horrible. They send me to 3 different rooms all dirty. One of the rooms with cockroach
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

JHON

Disliked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

oscarJavier

Liked: Cleanliness, staff & service, property conditions & facilities
j
Stayed 2 nights in May 2025
Verified

6/10 Okay

Carlos Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I don't like property
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Liz A

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately we got room 1008N with no hot water maintenance was called 3 times they finally came didn’t do anything but just checked and said they will be back never heard back from anyone my kids got sick was not able to shower with hot water also they have a cover in the ceiling that looks as if someone is watching you the cover kept on opening with no wind at all in the room since my kids were sick we didn’t use the air conditioner didn’t open the balcony doors since hot air was only coming in, terrible room if you can refuse it do it don’t recommend at all scary situation feeling someone is watching and they don’t help you or assist you
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great view of the ocean. Other than that, it was horrible. Room was dirty, bathroom was filthy. They gave you only 2 towels for the shower and the were really small where 1 person needed both to dry up. No hot water. Power went out every other day. Remote for tv and AC had to be returned personally to front desk or you'll get charged for them. No iron in room. When askef for one, was told I would also be charged for iron unless returned personally to front desk before checkout. Site said free breakfast was not true. No free breakfast, they sold you breakfast. I understood it wasn't a expensive hotel, but 3 stars should not be the rating. 2 at best. 1.5 more likely. Only use of money is a issue and you only plan on sleeping there. Would not recommend for any family and anyone not familiar with area. Room was not comforting and staff was not friendly. Staff Looked annoyed if you asked for anything like more towels or the iron that wasn't in room.
Stayed 7 nights in Sep 2025