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Accra City Hotel

3.0 star property

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Photo gallery for Accra City Hotel

Outdoor pool
Bar (on property)
Restaurant
View from property
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Barnes Road PO BOX 12720, Accra, Accra Region
  • Place, National Theatre of Ghana
    ‪7 min walk‬
  • Place, Makola Market
    ‪12 min walk‬
  • Place, Accra International Conference Centre
    ‪3 min drive‬
  • Airport, Accra Intl. Airport (ACC)
    ‪11 min drive‬

Room options

Room

  • Sleeps 1

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for double standard

Cots/infant beds, Internet

double standard

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

View all photos for double superior

Cots/infant beds, Internet

double superior

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 2

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

View all photos for Standard Room Single use

Cots/infant beds, Internet

Standard Room Single use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Room

  • Sleeps 1

View all photos for Superior Room single use

Cots/infant beds, Internet

Superior Room single use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Room

  • Sleeps 1

Room

  • Sleeps 8

Room

  • Sleeps 8

Room

  • Sleeps 8
  • 1 Queen Bed

View all photos for twin standard

Cots/infant beds, Internet

twin standard

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Room

  • Sleeps 4

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Osu
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
4.2 out of 5, Very good, 37 reviews
The price is €100
includes taxes & fees
6 Aug - 7 Aug
Prestige Suites

About this property

Accra City Hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Other amenities include a bar/lounge, a business centre and dry cleaning. Housekeeping is available on request.
Accra City Hotel offers 186 air-conditioned accommodations with free newspapers and a hairdryer. Televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Cots/infant beds are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Accra City Hotel, you're just a quick walk from National Theatre of Ghana. Features include an outdoor pool, a restaurant and a gym.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes tennis courts, a gym and mini golf
  • Within a 15-minute walk of National Theatre of Ghana and Makola Market
  • Airport shuttle service available for a fee
Accra City Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have wired Internet for a fee.

A business centre and meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Accra City Hotel.

Smoking is allowed in designated areas at this 3-star Accra hotel.

Accra City Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Wired internet (USD 5)

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • In-room cot
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot

Bathroom

  • Hair dryer

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: USD 5.0 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Accor Accra City Centre
Accra Novotel
Novotel Accra City Centre Hotel
Novotel Accra City Centre
Novotel Accra City Centre Hotel Accra
Accra City Hotel Hotel
Accra City Hotel Accra
Accra City Hotel Hotel Accra

Accra City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 106 reviews
Rating 8 - Good. 51 out of 106 reviews
Rating 6 - Okay. 26 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Allison W.

Great for an overnight stay.

I was traveling to the U.S. and had to overnight in Accra. Novotel was clean, staff friendly, and the food tasty (although the room service a bit slow).
Verified review

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

In need of upgrade - staff very pleasant

This hotel needs a general upgrade. On arrrival the TV, wifi and safe did not work properly. By the time I left the TV had been repaired and the wifi was a little better than before. Novotel must understand that a good wifi connection is essential for business travellers. We don't necessarily enjoy meeting each other in the bar and loby area because our wifi connection keeps fading in and out in our rooms. On the plus side the staff were very pleasant. The only downside was refusing a late check out because the "hotel was full" - ordinarily I would accept this, but as they did not clean my room before 2 - 3 pm each day I could not see how it mattered. The food was reasonably priced and the breakfast better than expected.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The airport transfer service was good and also the buffet breakfast. The air conditioning unit in my room was very loud and the room felt a little bit damp.
Verified review

8/10 Good

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

voyage d'affaire

l'emplacement au centre de Accra mais proche aéroport, les chambres propres et le personnel accueillant. Très bon hôtel pour les voyageurs d'affaire
Verified review

6/10 Okay

Simon N.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel at the City Centre

Stayed at Novotel for business visit. Staff very friendly. Room a bit stuffy but very clean. Food variety was super! Close to all facilities
Verified review

6/10 Okay

Victoria

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice hotel in the city centre

I spent 5 nights at Novotel and loved it.The only thing I had a problem with was the staff.They were not very hospitably, they never used to greet.The staff were highly unfriendly but food was good and room was very clean.
Verified review

6/10 Okay

Arik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not good

Sinc with former resident hair... beth needed serious repairs, bufe was with big variety but not tasty
Verified review

8/10 Good

kevin

Liked: Cleanliness, staff & service, room comfort

Safe Bet Accra

Service levels have improved in the restaurant. The pool/bar area always a nice place to relax and reply to emails. Internet works better as well. Found out that they will refurbish the hotel soon. Only gripe is that you have to grab a taxi to go anywhere interesting and the taxi's based at the hotel rip you off.
Verified review

4/10 Poor

Benoit

Disliked: Property conditions & facilities

très délabré pour le prix/ crappy place!

Comme les quelques autres grands hôtels de Accra, celui-ci est cher. En plus d'être cher, le Novotel est aussi une demi-ruine. Tout y est vieux, usés et mal-entretenus. Le style est démodé (a-t-il jamais été beau?), très bon-marché et racommodé de partout (quand les choses ont été racommodées). Ce n'est pas vraiment ce qu'on attend pour plus de 200€/la nuit. Le meilleur de cet lieu est sans doute la machine Nespresso au petit déjeuner.
Verified review

8/10 Good

Liv Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Rent og fint, gode senger, god frokost, ingen mygg eller andre kryp. Alt en trenger for et jobopphold.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable, ideal for business, friendly service

excellent location for business and great service. the food is lovely and varied and the wifi connection fair.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Accra City Centre

I was in Accra for an exam and that is what I was preoccupied with. Also I stayed for only one night, but the little time I spent was pretty good.
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would go back..

Had a really enjoyable 2 night stay here for a work trip. Friendly staff and even bought 2 of the paintings hanging in the lobby!
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel im Zentrum

Brauchbares Hotel im Zentrum, Preis Leistungsverhältnis akzeptabel, Hauptspeisen bei Buffet fallen negativ auf
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Qualité Novotel !

Le niveau de confort habituel, petit-déjeuner à la hauteur du standard Novotel. Belle piscine, qui ne semble pas immense mais qui est finalement assez spacieuse. Une bouteille d'eau minérale est offerte dans la chambre chaque jour. Seul bémols : la salle de bain, tuyau de la douchette qui fuyait et support douchette cassée. l'agent d'entretien qui est venu voir le problème a dit "faut mettre la main comme ça" :) Tout le personnel est bien sympathique au demeurant !
Verified review

4/10 Poor

Kwasi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No good service

Hotel stuff does not work hard and they did not care about their guest. Room service was not good.
Verified review

4/10 Poor

Kwasi

Disliked: Cleanliness, staff & service, room comfort

Airport pick up service

Kwasi Ofori Addo had alredy inform the hotel to pick up at the airport however they did not picked up him. Hotel room service was not good. Some stuff are good but most of stuff did not wark hard. Need more improve improve their total service.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Yeri çok güzel

Otelin konumu gayet güzel. Personel son derece güleryüzlü. Muhakkak tavsiye ederim.
Verified review

8/10 Good

parky1982

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We really enjoyed our time here...

We have just returned from a stay in Accra where we spent 6 nights at the Novotel. Although we hadn't previously stayed here members of our family had 5 years ago. We decided to give it a go and were very pleasantly surprised with what we found! We were given a room on the 4th floor in a modern room, refurbished since we last visited along with other areas of the hotel. The room is an average Novotel room, it was comfortable and modern, no frills but a decent room. The hotel was very clean, the pool was crystal clear, far cleaner than other hotels we also visited. The staff were friendly, although I think our 2 year old daughter helped on this front! We initially booked 4 nights, but extended our stay as we felt very comfortable and safe at this hotel. The food was ok, I would recommend the pizza! We will definitely return to this hotel, it had a nice feel to it and slightly cheaper than other nearby hotels.
Verified review

8/10 Good

Winnie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Godt hotel i Accra City

Godt hotel med alt, hvad man har brug for. Dejligt poolområde. Beliggenheden glimrende, men servicen kan forbedres.
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

The room was rather dark, couldn't read properly!

Stay was relatively okay. However, there was no reading lamp in the room which is very inconvenient. The room didn't smell sufficiently fresh. The airco seems to blow in old air. There was no plug socket in the bathroom or near a mirror so that I couldn't style my hair properly.
Verified review

8/10 Good

EPee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

After having travelled through 3 other countries on business without any issues with my hotel bookings, I was shocked to arrive at Novotel Accra to be told that they could not find my booking. In any case, they offered me a room for the night on the proviso that I contact Expedia to sort the issue out. I felt it was very nice of them to offer that, without me having to pay first, as I was quite exhausted by the time I arrived at the hotel. The issues were sorted out the following day, but it was very nice of Novotel to allow me stay without having to pay extra that first night. Furthermore, the staff who attended to me that first night was very helpful, and throughout the rest of my stay, the staff were friendly.
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Functional international chain in city centre

The Hotel is very tired . The facilities are scruffy . Business centre almost non existent. The breakfasts are below average .Internet facilities are poor and intermittent.
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Lovely hotel in lovely location, very relaxing. Staff was most helpful and attended to all our needs. Outdoor pool area was a delight.
Verified review

8/10 Good

Daniel B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located hotel with accessible transport.

The hotel offered very good value for money with very polite staff and relaxed atmosphere. The food was adequate with ample choice. Room service was very prompt and reliable. We found it difficult understanding the telephone bet the staff assisted. Only complaint was the lack of tourist information available for first time visitors and the staff had to direct us to ask the taxi drivers for directions and venues. However we had a regular driver who was very knowledgable and trusted with very good suggestions and was quite protective.