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Grosvenor Hotel Adelaide by Accor

3.5 star property

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Photo gallery for Grosvenor Hotel Adelaide by Accor

Two single beds with colorful striped bedspreads, a wall-mounted painting, and a comfortable armchair.
Guests can check in at the reception desk, surrounded by lush greenery and a stylish entrance.
Standing proudly along a bustling street, this grand building features a striking entrance and columns.
Stroll through the grand entrance of The Art Gallery of South Australia, surrounded by lush greenery and a serene water feature.
Relax in a serene space with a comfortable armchair, large window, and mounted TV.

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪2 min walk‬
  • Rundle Mall
    ‪7 min walk‬
  • Adelaide Oval
    ‪8 min walk‬
  • Adelaide, SA (ADL)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(23 reviews)
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(83 reviews)
  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 20.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(12 reviews)
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room

1 bedroom, desk, laptop workspace, iron/ironing board

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Grosvenor Hotel Adelaide by Accor's great location. During your stay, you're just a quick walk from Adelaide Casino. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Adelaide Convention Centre and 4 minutes on foot from Adelaide Festival Centre
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 18 per person
  • Covered self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 1007 reviews
Rating 8 - Good. 379 out of 1007 reviews
Rating 6 - Okay. 187 out of 1007 reviews
Rating 4 - Poor. 82 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed a number of times, the position is perfect, staff are very friendly and helpful. Room a good size with two queen beds. All amenities provided
Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with partner
Liked: Staff & service
Nice hotel represents good value for money
Stayed 2 nights in Apr 2025

8/10 Good

Dannielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Staff are amazing and friendly. Air conditioning is questionable and parking isn’t great, but otherwise a good place to stay. Close to public transport and easy access to entertainment venues.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

8/10 Good

Joseph

Stayed 2 nights in Apr 2025

4/10 Poor

Ana

Travelled with partner
Disliked: Amenities
Only have one thing to say don’t go there again no recommendations
Stayed 5 nights in Apr 2025

10/10 Excellent

Naisham, Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Kok

Travelled with group
Disliked: Property conditions & facilities
It’s in the town convenient to go walk around in the city, Car park underground is terrible I book for two twin beds and get two single beds Bathroom is very small can’t swing around
Stayed 4 nights in Apr 2025

8/10 Good

Jenni

Thanks we enjoyed our stay
Stayed 2 nights in Apr 2025

4/10 Poor

gillian

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
worn carpets in room. "drapes"not on tracks. no hot water in the room my daughter stayed in, staff notified many times about lack of hot water ( she had to shower in one of our other rooms ) , only one lift working ( only one working 3 years ago as well ) very hot in rooms, lumpy old pillows, not clean linen, one day room not even cleaned
Stayed 5 nights in Apr 2025

8/10 Good

Miranda

Stayed 1 night in Apr 2025

8/10 Good

ronald, carshalton

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff and my room was great, literally no complaints. However I feel like the corridor lights had a weird colour to it which made it seem a little unsafe. There was a random mattress in the corridor of my floor. And one of the lifts were broken with no sign of anyone trying to fix it.
Stayed 2 nights in Apr 2025

4/10 Poor

Irena

Disliked: Cleanliness, amenities, property conditions & facilities
Property in great location. Property in desperate need of renovation. Dirty torn carpets and outdated worn furniture, mould in shower. Woken to Alarm activated at 3.16am with audible take no action which continued for 20 mins. Stayed 2 nights cost was an expensive $200 per night. Very disappointed.
Stayed 2 nights in Apr 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all. This is the second time I have stayed at this hotel - both times for the AFL Gather Round which makes it pretty impossible to get a room in Adelaide when it’s on. I’ll start with the good - the location - right opposite the Adelaide Railway station and 5 minutes walk from the Adelaide Oval where all the Footy games are played. Now the not so good - property very dirty with a strange musty smell you never get used too. Walls paper thin and you can hear all of the noise from adjacent rooms and guests. One lift permanently out of order (out of two) - it was out of order on my previous stay two years previous so it seems that they’re not quick to fix things. And the worst experience was on my first night woke by an alarm that went on for 30 minutes with no explanation. I rang reception to ask was there a fire and they said they were investigating. The alarm went off and again no explanation - could I go back to sleep? Was there a fire? etc. I had to ring reception again at 3:30 to see if I could go back to sleep. When they eventually picked up the phone they said I could disregard the alarm. Death trap if anything really went wrong - avoid like the plague…
Stayed 5 nights in Apr 2025

8/10 Good

Nadeeshani Kapurubandara

Stayed 1 night in Apr 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Grosvenor Hotel. The property was easy to get to on public transport and the room was clean and comfortable. There were lots of things to do within walking distance and lots of dining options around.
Stayed 2 nights in Apr 2025

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Staff as always good , congratulations to Hussan on becoming the ambassador
Stayed 1 night in Apr 2025

8/10 Good

Nathan Dean

Business traveller
Good for the price.
Stayed 7 nights in Mar 2025

6/10 Okay

Leigh

Liked: Staff & service
.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’ll start by saying the staff were amazing and very helpful. However, the first room I received was terrible. The curtains had large stains on them, the air conditioning was very loud and would make a loud burring sound occasionally and freezing, and it was located located right next to the staff elevator that would vibrate the walls every time it ran. The staff did thankfully move me, the second room was much nicer, but the air con was still not right (it ended up being way too hot). The toilet also leaked constantly. The carpets throughout all room and hallways were stained and they smaller very musty. While I was there one elevator was broken (I stayed 4 night and it was broken the whole time) and then one of the buttons broke during the stay meaning the elevator took that much longer.
Stayed 4 nights in Mar 2025

10/10 Excellent

Suhyeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2025

8/10 Good

Lindsay

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were wonderful. However the property was a bit run down and musty.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Travelled with partner
Liked: Amenities
At the cost and service we received there is nothing more we could ask for
Stayed 5 nights in Mar 2025