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Occidental Roca Negra – Adults Only

4.0 star property
VIP Access

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Photo gallery for Occidental Roca Negra – Adults Only

Outdoor pool, pool umbrellas, pool loungers
Business centre
Lobby
Terrace/patio
2 restaurants, international cuisine

Popular amenities

  • Parking available
  • All-inclusive
  • Spa
  • Bar
  • Gym

Explore the area

Map
Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Gran Canaria, 35480
  • Agaete Natural Pools
    ‪3 min walk‬
  • Agaete Valley
    ‪17 min walk‬
  • Dedo de Dios Seastack
  • Las Palmas (LPA-Gran Canaria)
    ‪57 min drive‬
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Room options

View all photos for Double Room, Terrace, Pool View

Double Room, Terrace, Pool View | 1 bedroom, minibar, in-room safe, desk

Double Room, Terrace, Pool View

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Ocean View

Double Room, Ocean View | 1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View

8.4 out of 10
Very good
(13 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

8.0 out of 10
Very good
(5 reviews)
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 57 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Occidental Roca Negra – Adults Only

Adults-only hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Occidental Roca Negra – Adults Only offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Occidental Roca Negra – Adults Only, you're just a quick walk from Agaete Natural Pools. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body scrubs or body treatments at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Within a 15-minute walk of Agaete Natural Pools and Playa La Caleta
Some rates at Occidental Roca Negra – Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Roca Negra – Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Occidental Roca Negra – Adults Only. For a fee, parking is available. A complete renovation of Occidental Roca Negra – Adults Only was completed in January 2019.

This 4-star Agaete hotel is smoke free.

El Juncal – On-site buffet restaurant.
RockTop Agaete – This restaurant overlooks the ocean and specialises in international cuisine. Open daily.
Poolbar – On-site bar. Open daily.

All-inclusive details

All-inclusive room rates at Occidental Roca Negra – Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Juncal
  • Poolbar
  • RockTop Agaete

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (103 centimetre high)
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2010
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Occidental Roca Negra
Hotel Spa Cordial Roca Negra
Occidental Roca Negra – Agaete
Occidental Roca Negra – Adults Only Hotel
Occidental Roca Negra – Adults Only Agaete
Occidental Roca Negra – Adults Only Hotel Agaete

Occidental Roca Negra – Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 770 reviews
Rating 8 - Good. 305 out of 770 reviews
Rating 6 - Okay. 68 out of 770 reviews
Rating 4 - Poor. 24 out of 770 reviews
Rating 2 - Terrible. 7 out of 770 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 4 nights in Apr 2025

8/10 Good

Renata

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It is a beautiful area and a nice hotel. Very limited options for meals around and the hotel does not have the most varied offerings. The room is spacious and clean. pool bar is under renovation. Breakfast was great in the buffet, dinner depends on the night on the buffet, options are limited in the rooftop area. Room serviced is advertised throughout the property but does not exist.
Stayed 8 nights in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views.

Very good hotel with excellent views over the cliff and beaches. The hotel is somewhat remote from the town and a steep climb back up. Food was ok but not the best I've had in a 4 star hotel. Vegetarian choices were available but not great for main courses. The terrace bar on the rooftop was great for drinks and watching the sunset but was taken over by a film crew for 3 days which was disappointing. Didn't try the spa. I would go again.
Stayed 7 nights in Apr 2025

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

4/10 Poor

Emily

Liked: Room comfort

Disappointed

On the surface, the resort looks nice. Upon further inspection much is in need of a deep clean, fresh paint, or complete replacement of some items. We booked all inclusive but they were so strict about when and where you could get food or drinks. We tried to order a bottle of Cava to our room, but that wasn’t allowed. We wanted to grab a piece of fruit from the buffet to take on a hike, again not allowed. Wanted to mix a couple of the included alcohols to make an Aperol Spritz, not allowed. Asked house keeping for a bottle of water, not allowed. It was frustrating and disappointing. Finally, the food was nearly tasteless. We gave up and went to town for most of our meals. On a positive note, the staff were very kind despite being held back from being helpful. The view from our balcony was beautiful and Agaete is an adorable little town. Overall, we were disappointed and will not be going to another Occidental resort
Stayed 7 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel
Stayed 7 nights in Mar 2025

8/10 Good

Kevan

Stayed 1 night in Mar 2025

10/10 Excellent

Lucie

Liked: Cleanliness, property conditions & facilities, room comfort

Great

Great stay, the staff was super super friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel with big spacious room and bathroom. Lovely power shower. Pool was nice and not too crowded. Food was average and restaurant could be busy (especially for February) but absolutely fine. Nice sea views, quiet place, near to rock pools.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really relaxing and always clean
Stayed 3 nights in Feb 2025

4/10 Poor

Lars

Disliked: Room comfort
Stafff friendly, but the room was very smelly. It smelled og sewer. We tried to get a shower both in the evening and morning, but there was no hot water.
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
convenient location
Stayed 4 nights in Jan 2025

4/10 Poor

Artur

Liked: Cleanliness
Disliked: Staff & service
Some of the rooms basically have no access to daylight as the rooms face a wall of rock. I was not informed on Expedia that the room has no view at all. There is a window but quite useless. Very dark all day. I would not recommend. Lots of options for breakfast but nothing particularly tasty. The service at the reception takes no actions on any complains and pretend they don’t speak good English.
Stayed 2 nights in Jan 2025

8/10 Good

Sally

Travelled with partner
Liked: Property conditions & facilities
The location was good. Walkable to Nieves where there’s a selection of shops ( need to buy water) or ferries to Tenerife. Parking on the roads nearby, no difficulties with that. Nice pool and adequate gym. Spa nice and recommend. The sofas and carpets need replacing, they look old and not very clean now. Otherwise rooms clean and bed comfortable. Good shower. The first evening meal was a scramble, too many guests per staff member. I couldn’t get a glass of wine, they were too busy:-( . Food was ok and on a couple of days pretty good. They ran out of black tea bags two mornings completely and plain yogurt also two out of our four mornings. Efficient check out.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Tia

Travelled with partner
Disliked: Property conditions & facilities
This is not a 4* star property by any means. The facilities are outdated and the rooms are simply and not up to date. We were upgraded to a junior suite which was lovely but I would not have opted to pay for this. There are no luxury elements to this hotel. The included breakfast was basic and tasteless. This would be far better if advertised as a nice 3* hotel. Amenities are very simple and it is not the kind of hotel/resort you would opt to spend a day in relaxing. The local area was quiet and felt very safe but if staying here I would suggest hiring a car to be able to better get to local areas to eat etc. The hotel also has no heating and is freezing at night. We won't be back.
Stayed 3 nights in Dec 2024

4/10 Poor

Achal

Stayed 4 nights in Dec 2024

8/10 Good

Ali, ahmadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and beautiful beach.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable views of the ocean. Very professional, polite and friendly staff… and with my fantastic travel-buddy, what else could a boy want??
Stayed 3 nights in Nov 2024

4/10 Poor

Camilla

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Unfortunately, my stay at this hotel was far below expectations. While the room was lovely and the surroundings beautiful, several issues made the experience disappointing. We opted for the all-inclusive package, but the food was consistently poor, often inedible. Both my boyfriend and I experienced stomach aches and diarrhea every day after dining, and we saw cockroaches in the kitchen. We were also charged extra for burgers at the rooftop bar, which were supposed to be included and arrived cold and inedible. Additionally, the hotel does not clearly label food or allergens. My boyfriend, who is lactose intolerant, had a bad reaction after eating a soup containing dairy, which staff failed to mention. To add to the disappointment, my boyfriend made special arrangements with the hotel staff for my birthday and followed up multiple times. Despite his efforts, on the day of my birthday, none of the planned surprises were delivered. He had to remind the staff again, which really detracted from the celebration. While some staff were friendly, the manager was dismissive and seemed uninterested in addressing our concerns. Overall, the poor dining experience and unprofessional service overshadowed our stay. I would not recommend eating at this hotel, especially if you have dietary restrictions.
Stayed 5 nights in Oct 2024

10/10 Excellent

DIANA, Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soooo relaxing with views of the mountains and ocean that are indescribable…..a paradise!!
Stayed 5 nights in Jun 2024

8/10 Good

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place- lots to like, but not the "Zen Spa" experience expected. Still very enjoyable. The drive from LPA was pretty easy for a US driver - I wouldn't shy away from renting a car - it was a straight and easy ride. I parked on the street, no issue there. Room was super clean, lovely view, comfortable, Netflix on TV. No wash cloths. Shower was nice, great shampoos and plentiful amenities. There were 2 bottle of water in the mini-fridge but they were not replenished, a little stingy considering the style of hotel. The facility really was very nice. Pools and outdoor furnishings clean, lovely and plentiful. 2 issues slight down side; the pools close early - around 7pm. And most of the time it was very, very loud. I understand that this may be a cultural difference - and certainly this is not a criticism. People were wonderful; friendly, warm, and enjoying themselves. But not a traditional spa-like atmosphere, so just be aware if this will color your visit. People having a good time is a good thing - yes! In the spa there were signs for "silencio". This lasted for about 5 minutes into my visit, after which people were yelling to each other in constant conversation over the whirlpool jets as I chuckled to myself in the "zen pool". No silencio. But great water jets in the whirlpool. The walk to the natural ocean pool is very very steep, long, was cold in May. But beautiful! But not for elderly or frail. Check your bill leaving, 2 dinners charged by mistake to my room.
Stayed 3 nights in May 2024

10/10 Excellent

darwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the views from the top, and the pools nearby
Stayed 9 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful but because the property was a bit far from restaurants etc., I felt they took advantage of their customers by charging outrageous prices for beverages and while there was plenty of food, the quality was never better than average. It was very much like being on a cruise ship quite honestly. Great views though.
Stayed 3 nights in Jan 2024