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Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Suite, 1 King Bed (Whirlpool) | 1 bedroom, desk, blackout curtains, iron/ironing board
Exterior
Free daily buffet breakfast
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
5171 Brecksville Road, Richfield, OH, 44286
  • Cuyahoga Valley National Park
    ‪4 min drive‬
  • Boston Mills Ski Resort
    ‪6 min drive‬
  • Blossom Music Center
    ‪23 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Leisure)

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Hearing)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Whirlpool)

Suite, 1 King Bed (Whirlpool) | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Whirlpool)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Hotel in Richfield with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers 67 accommodations with free newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG. During your stay, you'll be close to Cuyahoga Valley National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Cuyahoga Valley National Park and a few minutes from Sleepy Hollow Golf Course
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Richfield hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Richfield
Holiday Inn Express Hotel Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Express Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield by IHG

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1007 reviews
Rating 8 - Good. 298 out of 1007 reviews
Rating 6 - Okay. 134 out of 1007 reviews
Rating 4 - Poor. 83 out of 1007 reviews
Rating 2 - Terrible. 55 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kin ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Nic

Travelled with family
Liked: Staff & service
Was forced to join awards program to get into room 30 minutes early. Room had weed smell. Dated. Can’t control room temperature. Pool was milky. Breakfast was very sad.
Stayed 1 night in May 2025

10/10 Excellent

Megan

Stayed 1 night in May 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel wasn't nice at all. For a holiday inn, room was not nice. Tape around the cable cord, toilet seat was lose, cold shower, people screaming n yelling in the hallway, cops should of been called. Obviously new management should be brought in if you dont care about your customers staying there. Definitely wouldn't recommend this hotel
Stayed 1 night in May 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities
Pool water was cloudy. The toilet in our room ran a lot because it had cheap parts and wasn't installed correctly ( I fixed it). The stairway doors and back door slammed if you didn't catch them. However, the breakfast was quite good. I especially enjoyed the fresh oatmeal (not packaged) and all the toppings (dried fruit, nuts, and cinnamon). Well stocked and nice selection of bread. Kudos for that.
Stayed 2 nights in May 2025

10/10 Excellent

Franklin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The check-in was very smooth. The breakfast was very good. Room was excellent!
Stayed 1 night in May 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 2 nights in May 2025

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and comfie beds!
Stayed 1 night in May 2025

10/10 Excellent

Becky

Liked: Property conditions & facilities, room comfort
Stayed here to enjoy Cuyahoga Valley National Park. This hotel was easy to get to and located to everything we wanted to see. The staff and front desk was very friendly and helpful. We were always greeted with a welcome smile and a hello. The rooms were clean and provided all we needed for our stay. It was also nice to get up and have coffee and a hot breakfast that I did not have to cook. Thank you for a great stay! We are planning on returning again in June. This hotel has it all! ❤️
Stayed 1 night in Mar 2025

4/10 Poor

Qing

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is old and the room window couldn’t be closed, so I could hear cars on the street. The room door is not sound proof, I could hear food steps and talking in the hallway.
Stayed 1 night in May 2025

6/10 Okay

Gerard

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel shares a lot with an Efficiency Motel at the rear. The Motel parking area was especially dirty, including with abandoned mechanicals near an overfilled dumpster.
Stayed 1 night in Apr 2025

10/10 Excellent

Tremese

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean polite people just price was high for breakfast
Stayed 1 night in May 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is run down Dirty hallway Had to ask for service to our room Stayed 5 nights only got service 1 time
Stayed 5 nights in Apr 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Todd, High Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

paul

Stayed 1 night in May 2025

6/10 Okay

Fred

Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was welcoming, accommodating, clean and best of all.. the beds were super comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Ranjit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet.nice break fast.
Stayed 2 nights in Apr 2025

8/10 Good

Miscah

Travelled with family, Business traveller
The location was a little sketchy.
Stayed 2 nights in Apr 2025