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Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Exterior
Suite, 1 King Bed (Whirlpool) | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily buffet breakfast
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5171 Brecksville Road, Richfield, OH, 44286
  • Place, Cuyahoga Valley National Park
    ‪4 min drive‬
  • Place, Sleepy Hollow Golf Course
    ‪4 min drive‬
  • Place, Boston Mills Ski Resort
    ‪5 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking (Hearing)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Whirlpool)

Suite, 1 King Bed (Whirlpool) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Whirlpool)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers 67 accommodations with free newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG. During your stay, you'll be close to Cuyahoga Valley National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Cuyahoga Valley National Park and a few minutes from Sleepy Hollow Golf Course
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Richfield hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Richfield
Holiday Inn Express Hotel Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Express Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield by IHG

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Jayne

Stayed 1 night in Nov 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities
Lobby smelled like something died
Stayed 3 nights in Nov 2025

10/10 Excellent

Caroline

Stayed 1 night in Nov 2025

8/10 Good

Hans

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great breakfast - nice staff
Stayed 1 night in Nov 2025

4/10 Poor

stanley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jodie

Travelled with family
Staff was wonderful, rooms were clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was clean, staff was helpful and professional. Room was ready early for us.
Stayed 1 night in Nov 2025

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service
Room was clean, staff was nice. The only negative remark, there was a small tree outside our window that hit the window all night causing annoyances while trying to sleep. The stronger the wind the more it hit the window causing us to awake several times throughout the night.
Stayed 2 nights in Nov 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was spotless. Check in around 9:00 pm was sketchy with people hanging around the lobby. They appeared to be from the adjacent motel 6.
Stayed 1 night in Nov 2025

10/10 Excellent

NILESH, GOSHEN

Stayed 2 nights in Nov 2025

2/10 Terrible

Richard

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed there last night during the snowstorm The heater in the room didn’t work and it was freezing! Asked the front desk for assistance and they said there was nothing they could do for me because I am not a “member.” They said they’d leave a note for maintenance. Seriously?
Stayed 1 night in Nov 2025

10/10 Excellent

John and Natiya

Stayed 2 nights in Nov 2025

8/10 Good

Jennie

Liked: Cleanliness, amenities
The rooms were cleaner than the common areas.
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Front desk staff was very thorough and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Travelled with family
Liked: Amenities
Clean room, very nice staff, good breakfast. Rooms need a bit more attention to detail with regard to the remodeling that has been done. Small drywall damage, damaged tiles, etc are fairly common. But great location and ample coffee 🤘
Stayed 3 nights in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Was a comfortable stay and clean rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities
clean room, easy check in
Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Stayed 1 night in Oct 2025

10/10 Excellent

LaDaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around good stay
Stayed 2 nights in Oct 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love that water is always available. Staff were great. Room was clean
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great staff, variety of breakfast options, comfortable room and good location.
Stayed 1 night in Oct 2025

6/10 Okay

Pete

WIFI was non existent. We tried for the two days we were there. My room was directly above the front desk, so it’s not like we were the farthest room from the front desk. Upon check out, I told the clerk about it, and she knew nothing about it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly, Wytheville

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing and staff very helpful. Great pool and gym area has dumbells which is a plus for me. We will be staying here on future trips to Cleveland. #GoBrowns
Stayed 2 nights in Oct 2025

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