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Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Suite, 1 King Bed (Whirlpool) | 1 bedroom, desk, blackout curtains, iron/ironing board
Exterior
Indoor pool
Exterior
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
5171 Brecksville Road, Richfield, OH, 44286
  • Place, Cuyahoga Valley National Park
    ‪4 min drive‬
  • Place, Boston Mills Ski Resort
    ‪6 min drive‬
  • Place, Blossom Music Center
    ‪23 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Hearing)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Whirlpool)

Suite, 1 King Bed (Whirlpool) | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Whirlpool)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Hotel in Richfield with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers 67 accommodations with free newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG. During your stay, you'll be close to Cuyahoga Valley National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Cuyahoga Valley National Park and a few minutes from Sleepy Hollow Golf Course
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Richfield hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Richfield
Holiday Inn Express Hotel Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Express Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield by IHG

Reviews

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 1016 reviews
Rating 8 - Good. 296 out of 1016 reviews
Rating 6 - Okay. 139 out of 1016 reviews
Rating 4 - Poor. 85 out of 1016 reviews
Rating 2 - Terrible. 55 out of 1016 reviews

Reviews

4/10 Poor

Nirav

Stayed 1 night in Jul 2025

8/10 Good

Dennis

Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Travelled with partner
Strange smell. Carpets need cleaned. Trash not taken out. Things broken with no sign (sauna). No bedbug covers on mattresses. Questionable elevator. Breakfast food and cleaning was great. Sheets were clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the elevator!
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating tomy needs.
Stayed 1 night in Jul 2025

8/10 Good

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but

Most of the staff was friendly and quick to help. The breakfast was delicious with plenty of variety. Something kept happening to my room keys and they would not work. I had to return to the desk to have them reenergized. Lastly, the elevator needs maintenance, badly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn rocks... hotels.com not so much

Wonderful stay but shame on you Hotels.com for defaulting your reservations to handicap rooms...once I arrived at the property it was found out that I had booked a handicap accessible room which I didn't need...once that situation was sorted the staff at holiday Inn bent over backwards to make things right including a room upgrade so mad props to the Holiday Inn staff... would like to add that I had booked a stay at Fidelity hotel in Cleveland through Hotels.com and ended up in a not needed handicap accessible room..my room was supposed to have a tub and didn't...hey Hotels.com...what if an actual handicap person needed a handicap accessible room and you booked it to a person who didn't need that type of room... probably be a good idea if you changed that default booking glitch
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not well maintained Hard time getting room service Needs updating
Stayed 5 nights in Jun 2025

10/10 Excellent

Kaylene

Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

10/10 Excellent

Vivian

Stayed 1 night in Jun 2025

10/10 Excellent

Georgia, Alexandria

Stayed 1 night in Mar 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuyahoga NP

We had a really good stay at this hotel. Very close to Cuyahoga national Park, which was our destination. The morning breakfast was wonderful both days that we stayed. Within 3 miles of other restaurants.
Stayed 2 nights in Jun 2025

6/10 Okay

Lynn

Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay, great location for visiting the Cuyahoga Valley national Park and Cleveland Ohio! We enjoyed the pool, hot tub, and sauna! The breakfast was great, so were all the staff! Clean, Spacious rooms, with comfortable beds. Would stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Terrill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good about the hotel. Great breakfast options, all clean. Not much options for dining in the vicinity, only Wendy’s and Subway.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location for visiting the national park. The breakfast was plentiful. Staff was informative about dinner options. Comfortable and affordable. I would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Indoor pool
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near the Ohio turnpike and the entrance of cuyahoga fall national park.
Stayed 1 night in Jun 2025

8/10 Good

Laura Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Kind staff. Many options for breakfast. Only suggestion is pool could use updates.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zack

Stayed 1 night in Jun 2025

8/10 Good

E Gay

Check in timely. Food service staff cordial. Food very good.
Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
The hotel was in good shape and was clean. The hotel staff were friendly. The WIFI at this hotel is terrible. I was getting sub 1 Mb download speeds (approx, 100 times slower than my house) which made accessing a steaming service painful. The room doors slam shut. Not only do you hear the door slams, but you also feel them reverberate in the room. The property is adjacent to a Pilot truck stop so be prepared to hear truck sounds throughout your stay. Pack and use ear plugs.
Stayed 4 nights in May 2025

8/10 Good

Kin ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025