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Al Massa Plus Hotel

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Exterior
Rollaway beds, free WiFi
Coffee shop
Lobby
Hallway

Reviews

4.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Hamdan Bin Mohammed Street, Al Ain, 00000
  • United Arab Emirates University
    ‪3 min drive‬
  • Al Ain Oasis Park
    ‪8 min drive‬
  • Al Ain Zoo
    ‪9 min drive‬
  • Al Ain (AAN)
    ‪17 min drive‬

Room options

Standard Suite

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 King Trundle Bed

Standard Double Room

  • 4 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room

  • 4 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Al Massa Plus Hotel

Hotel in Al Ain with free parking
This hotel features a meeting room, concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a TV in a common area.
Al Massa Plus Hotel offers 124 accommodations with free toiletries. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

During your stay at Al Massa Plus Hotel, you'll be within walking distance of Al Jimi Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a meeting room.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include a meeting room, a lift and TV in a common area
  • Just a 2-minute drive from Al Jimi Mall and a few minutes from United Arab Emirates University
Al Massa Plus Hotel offers its guests a garden, concierge services, and a television in common area. Public spaces have free WiFi. Free self parking is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 1:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Massa Plus Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 115.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AED 115.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Al Massa Hotel 1 Al Ain
Al Massa 1 Al Ain
Al Massa 1

Al Massa Plus Hotel Reviews

Reviews

4.2
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 6 out of 11 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service
They couldn’t find my Expedia reservation until the next day. You guys need a way better system than the one you have, people need to be able to book with Expedia and just show up to the hotel. But the manager on duty that night told me “it’s not us, it’s your booking.” Like it was my fault for booking online. That’s a terrible way to talk to your customers.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Very bad hotel

Frozen room even if you turnoff AC and open window the room keep very cold You can’t sleep Also charge you more than others hotels for service even there are no good servers
Stayed 1 night in Mar 2018

6/10 Okay

Saud, Oman

Liked: Cleanliness, staff & service, room comfort

Quite hotel

Good hotel in quite place, 5 km far from centre of city.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good choice

Fine clean and comfortable room. Service was good. I would stay there again if I pass by Alain.

2/10 Terrible

Anas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Masafumi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

誇張なしのこの口コミを読んで泊まろうと思う人がいたら勇者認定

床に食べ物のカスが落ちている。バスタブは汚れていて指でこすると垢が取れる。コップなどの什器も置いていないので自分でどうにかしなければならない。タオルがおいてなかったため、電話でフロントに連絡しようとするが電話が通じない。客室係は電話をしながらタオルを持ってきて無言で渡して去って行く。テーブルランプはおいてあるがコンセントが足りないために使えない。液晶テレビはソニー製だが不思議な色でしか映らない。このテレビを見たら誰もソニーは買わないと思うくらいひどい。机でパソコンを使おうとするとコンセントまでが4メートル以上離れているので延長コードを買ってくる必要がある。サービスの水もない。wi-fiはロビーでしか使えないので要注意。光量が足りず目が痛くなる。スタジアムから歩いて帰れるということだけがメリット。
Stayed 4 nights in Jan 2019

2/10 Terrible

Abdulla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ei!

En suosittele! Epäsiisti huone, tahroja peilissä ja matossa likaa. Kaapit haisevat ja niissä myös roskaa. Vessan pöntöstä puuttuu suoja.. Käytävä oli aika siisti ja siihen panostettu paljon enemmän ku huoneisiin. Huoneissa ei ole Wi-Fi, mutta aulasta saa kyllä🤗
Stayed 1 night in Dec 2018

2/10 Terrible

Saif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

الغرف تحتاج إلى صيانه فقط

جيده
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Nice hotel, good location and very hotel stuff very kind and helpfull. recommended!
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la habitación había hormigas y faltaban bombillas en las lámparas. Muy destacable la atención del personal de recepción, amabilísimos
Stayed 1 night in Jan 2018