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Ayla Grand Hotel

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Lobby
Poolside bar
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Othman Bin Affan Street, PO Box 222094, Al Ain
  • Place, Al Ain Mall
    ‪1 min walk‬
  • Place, Al Ain National Museum
    ‪19 min walk‬
  • Place, Al Ain Oasis Park
    ‪2 min drive‬
  • Airport, Al Ain (AAN)
    ‪23 min drive‬

Room options

Classic King Room

  • Sleeps 3
  • Free Wi-Fi

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite (Classic)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite (Classic)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom

  • City view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 2 Bedrooms

  • 91 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms

  • 106 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Executive Suite

Deluxe Executive Suite | Living area | LED TV

Deluxe Executive Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Ayla Grand Hotel

This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar and 2 coffee shops/cafes are on-site. Housekeeping is available once per stay.
Ayla Grand Hotel offers 220 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

Al Naeem has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Ayla Grand Hotel, you're just a quick walk from Al Ain Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 2 coffee shops/cafes.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Sky 5 Cafe, a café with pool views
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, body scrubs or body wraps at Al Naeem
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Al Ain Mall and a 2-minute drive from Al Ain National Museum
  • Airport shuttle service available for a fee
Ayla Grand Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 389 square feet (36 square metres) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the luxury Ayla Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Al Ain hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Sky 5 Cafe – This poolside café specialises in international cuisine and serves lunch and dinner.
Nara – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Tamra – This coffee shop specialises in international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Free valet parking on site
  • Covered extended parking on site (AED 300 per week)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 69 for adults and AED 50 for children
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nara
  • Sky 5 Cafe
  • Tamra

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 389 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ayla Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 69 for adults and from AED 50 for children
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Covered extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Ayla Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Ayla Grand Hotel.

Property is also known as

Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
TOP Ayla Grand Hotel
Ayla Grand Hotel Hotel
Ayla Grand Hotel Al Ain
Ayla Grand Hotel Hotel Al Ain

Ayla Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 159 reviews
Rating 8 - Good. 39 out of 159 reviews
Rating 6 - Okay. 9 out of 159 reviews
Rating 4 - Poor. 6 out of 159 reviews
Rating 2 - Terrible. 5 out of 159 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arnel

Liked: Cleanliness, staff & service, amenities
great location, close to Al ain mall rooms very clean staff very welcoming
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

NEEMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel amd location os excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. More options needed for dairy free and gluten free.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hessa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Great hotel for staying in Al Ain next to a Mall
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop swimming pool, restaurant and lounge are very nice.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Wonderful breakfast.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nur

Everything from staff to conditions
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, highly recommended

Great place, comfortable bed and large pleasant bathroom with all ammenities
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location nice pool

Very friendly staff and great location near the oasis. Good breakfast and a nice rooftop pool with snacks.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Amazing stay. Rooms are very clean, big and well equipped. Staff is very helpful and hospitable. Perfect place for a peaceful and comfortable stay.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to shopping, quiet location, great services
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Githu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice hotel, everything looks new, clean and well maintained. Staff are very friendly. It is basically right across Al Ain mall which means you have pretty much everything you need nearby without even driving. I would stay here again.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4stars
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Mervi

Liked: Cleanliness, staff & service
Lovely staff, special thanks to Yeiben
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved to stay here

A good experience to stay at this hotel. Very nice staff. Good size room with good facilities. Fine bathroom with fine amenities. Late check-out was great for us.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Oladoyin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Very difficult to find any fault with this hotel. Maybe better training of the breakfast staff. None of them understood how to make a tradition English cup of tea., but that is a minor issue. We enjoyed every minute of our stay. We would love to stay there again. Keep up the high standards!
Stayed 6 nights in Oct 2023
Verified

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
The room was really nice. The TV has zero English channels. The reception and concierge never answered their phone. Breakfast Buffet was not great
Stayed 1 night in Oct 2024
Verified

8/10 Good

Batool

Liked: Cleanliness, property conditions & facilities, room comfort

My stay at Ayla grand

It is more of a 4-star standard. The suite was nice. The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided. Empty plates and cutlery are provided at a cost.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

So bad check in

Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Mireille

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but service very very bad. Had to ask for housekeeping everyday, and the airco was defect, they repaired it for 5 times but was still dwfect i havent been sleeping for 6 nights. Same with the water, only cooking hot water in the bathroom. Service really bad. Do not recomend.
Stayed 9 nights in Oct 2023
Verified

4/10 Poor

Timothy

Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately a shadow of it's former self. I loved it the last time I stayed. Let's start. Check in was an absolute mess. Long queue. Unhappy guests. No room for me. Go away and wait. Other people got rooms while I sat and waited. I eventually got my room. It was still being cleaned when I got there. I wasn't checking in early or anything. Just mismanaged. WiFi. What year is it? Should this be an issue? It kept dropping out. Sometimes fine, sometimes slow, sometimes absent. The thing is if you needed to rely on WiFi to attend a business teams/zoom call, you cannot rely on the hotel wifi. I ended up paying for 4g network. Pool = screaming kids play area. That's not really a problem. Just don't think you will spend some quiet relaxation time next to the pool. It used to be so much better. It was one of the reasons I made the trip from DXB to Al Ain. I don't think I'll bother again.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Mahmoud

Disliked: Cleanliness, staff & service
Really disappointed with our experience at Ayla Grand Hotel. We found black and red mould in the bathroom (around the shower, bath and bathroom fittings) and a dirty scum around the bath plug - we raised this with a lady on reception who said she would arrange for someone to clean it whilst we were out, we returned and the bathroom was exactly as it was when we left. The room lacks the basic amenities that you would expect in a 5* hotel (for example; bath robe, coffee machine, conditioner, smart/streaming TV and an iron that steams). We were staying with our baby son, and the glass protection on the bedside tables were not secured and nearly fell on my son when lightly knocked - this is really unsafe. Ayla Grand has also clearly cut costs where possible, poor workmanship is evident - one sign of this was the bathroom sink which was nearly unusable due to the faucet being too short for the size of the sink. I’m concerned as we’re due to return to the hotel later this week, and I’d like to speak to someone from the management team to ensure that our experience is at least slightly improved.
Stayed 3 nights in Oct 2023