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SureStay Hotel by Best Western The Clarence on Melville

3.0 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western The Clarence on Melville

Front of property
A hotel room with two beds, a sofa, a wall-mounted plant, and bedside lamps.
A modern hotel with a covered entrance, arched windows, and a landscaped garden area.
A cup of coffee on a table with a view of a sunset and surrounding vegetation.
A compact kitchenette with a microwave, refrigerator, kettle, and a small trash bin.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
191 Albany Highway, Mount Melville, WA, 6330
  • Place, Mount Melville Lookout
    ‪12 min walk‬
  • Place, Town Hall
    ‪19 min walk‬
  • Place, Albany Visitor Centre
    ‪3 min drive‬
  • Airport, Albany, WA (ALH)
    ‪11 min drive‬

Room options

View all photos for King

A hotel room with a large bed, bedside tables, a wall-mounted telephone, and a framed picture.

King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Room

A hotel room with a bed, two bedside lamps, a small table, a chair, and a window with curtains.

Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Property grounds

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub | Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, a sofa, a wall-mounted plant, and bedside lamps.

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A neatly made bed with white linens, two bedside tables with lamps, a framed picture on the wall, and wooden flooring.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, two bedside tables, a chair, a small table, and a painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Single Bed, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

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About this property

SureStay Hotel by Best Western The Clarence on Melville

Laundry facilities, express check-in and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. Limited housekeeping is available.
SureStay Hotel by Best Western The Clarence on Melville offers 59 air-conditioned accommodations with minibars and a hairdryer. LED televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Albany hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on weekdays only.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western The Clarence on Melville . During your stay, you'll be within walking distance of Mount Melville Lookout. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • To-go breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 15-minute walk of Mount Melville Lookout and Mount Melville Circuit Trail Trailhead
SureStay Hotel by Best Western The Clarence on Melville offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. SureStay Hotel by Best Western The Clarence on Melville also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Self parking is free.

This 3-star Albany hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: AUD 13.50 for adults and AUD 13.50 for children

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Toaster

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately AUD 13.50 for adults and from AUD 13.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel

SureStay Hotel by Best Western The Clarence on Melville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 178 out of 483 reviews
Rating 8 - Good. 198 out of 483 reviews
Rating 6 - Okay. 73 out of 483 reviews
Rating 4 - Poor. 30 out of 483 reviews
Rating 2 - Terrible. 4 out of 483 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good really enjoyed the stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant reception staff, neat & clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, with parking outside your room. Staff were informative and helpful. Location was good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, and the staff were very friendly. Parking was convenient and located right in front of the unit. Overall, the hotel was nice, tidy, and quiet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Vic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking out front of your room, bus service out front, or easy 15 minute walk into the centre of town
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ronel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally warm, pleasant, clean, comfortable, happy and equipped.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Dated motel, bed was very very soft to the point of uncomfortable. Friendly staff and clean and cheap, but would stay elsewhere in future as bed just too soft.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Mrs Kaye

Excellent value for money. A little dated but clean and staff friendly and helpful. Close to Mainz street and easily accessible.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Manpreet

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room,great location close to centre & restaurants,very nice & friendly staff,highly recommend
Stayed 2 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town centre
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, good value, friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint no breakfast or main meals
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms were older in style, they were very clean and tidy. Staff were lovely to deal with. Water was nice and hot and didn’t go cold which is a pet peeve of mine. Close to shops and good parking out front of room. Highly recommend for a stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good room with convenient parking & free laundry.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
When was spotless and the staff were very courteous
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lesley

The receptionist was extremely friendly a
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Slade

Liked: Cleanliness, amenities, property conditions & facilities
Room was claen and neat. Staff were friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff lovely.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable bed
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Steve

Liked: Cleanliness, staff & service, amenities
yes
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, next time we are there will stay there again.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Roland

Liked: Cleanliness
Yes
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Petra

Liked: Cleanliness
Clean room. Quiet. Friendly staff
Stayed 1 night in Jan 2026