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Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Free daily self-service breakfast
1 bedroom, pillow-top beds, desk, laptop workspace
Front of property
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

View in a map
2300 12th St Nw, Albuquerque, NM, 87104
  • Place, Old Town Plaza
    ‪3 min drive‬
  • Place, Albuquerque Convention Center
    ‪4 min drive‬
  • Place, University of New Mexico
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Pet Friendly)

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (Pet Friendly)

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds (Pet Friendly)

8.2 out of 10
Very good
(17 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountain View

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

1 bedroom, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(53 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(10 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 53 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotel with free breakfast, near Old Town Plaza
This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Weekly housekeeping is available.
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG gets high marks from our customers. During your stay, you're just a quick walk from Indian Pueblo Cultural Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and archery
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Old Town Plaza and a few minutes from Albuquerque Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 1020 square feet (95 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG was completed in March 2019.

Smoking is allowed in designated areas at this Albuquerque hotel.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Archery
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,020 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Renovated entire property - March 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night, plus a deposit of USD 50 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Historic Albuquerque
Holiday Inn Express Historic Hotel Albuquerque
Holiday Inn Express Historic Hotel
Holiday Inn Express Historic
Holiday Inn Express Suites Historic

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When they cleaned our room at the day after we checked in, they did not replenish any washcloths or hand towels, etc. and I called down to the desk to say there’s three of us. We’re trying to get ready for an event. He said oh they ran out, but he’ll make note And we never had anything new even till check out the next day. Also, somebody upstairs was stomping and stomping and stomping, nonstop, walking and stomping until 1 AM so that wasn’t great wasn’t quiet no towels, etc. no follow up so not great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent. Especially Jasmine, who checked us in. Comfortable room.
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Disliked: Amenities
Needs upgrading and some tlc
Stayed 1 night in Jul 2025

10/10 Excellent

Bev, Casa Grande

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, we had the 2 queen suite. The beds were comfortable, The sofa bed was not made, we were given linens when we checked in, though no pillows. I did state that we needed a room for three people. The rooms were very clean, the bathroom also. Enough towels and washothes for everyone. The breakfast had a variety of food. Scrambled eggs and egg white omelets. Turkey sausage and bacon. Bagels and English muffins were avaliable, along with coffee, bottled water, orange and cranberry juice.
Stayed 1 night in Jul 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service
I booked this thinking it had discrete rooms for two sets of adults but it did not. Staff was not helpful and stuck me full price for a second room. No more Holiday Inn Suites for me, ever.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was awesome. she helped us with extending our stay due to a reservation error at another property in Angel fire. We loved staying here thank you Holiday Inn you are our go to in hotels. we are rewards members
Stayed 1 night in Jul 2025

6/10 Okay

Lieu

Stayed 1 night in Jul 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay overnight. Right in front of starbucks.
Stayed 1 night in Jul 2025

8/10 Good

Jaclyn

Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities

Old mattress!!!!

Everything was great except the bed. Those mattresses are too old. I didn’t get any rest. I am not sure why they would keep mattresses that are old to the point that you feel and hear the springs on the mattress when you move!
Stayed 1 night in Jul 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, hope to come back soon
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious suite

Impressed that the manager realized a problem with the pull out bed before we arrived and offered us an adjoining room so we had enough beds. Nice breakfast with pancake machine, hot items, cereal and other options.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2025

8/10 Good

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. My only issue was the hotel had an unpleasant smell at times. The hallways, elevators, our room had a pet smell and the bathroom a mildew smell. Everything was very clean just odd smells
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was clean with a friendly staff & well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

HCB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant visit and comfortable stay.
Stayed 3 nights in May 2025

2/10 Terrible

Freda

Travelled with family and small children
Found a lot of crawling ants around the tv, tables, dresser drawers and walls in the morning. They were crawling around our food. Did let housekeeping and front desk know.
Crawling ants
Stayed 1 night in Jun 2025

8/10 Good

Lillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst hotel i have ever stayed at. The smell was awful. The room smelled like a wet dog. The tile floor in the bathroom was coming up. The showerhead sprayed everywhere even outside the shower (which is probably why the tile floor was coming up). The hallways smelled worse than the room. I can't even describe the smell in the hallways. We skeot long enough to get bacj on the road. We could not get out fast enough!
Stayed 1 night in Jun 2025

8/10 Good

Holly

Stayed 1 night in Jun 2025