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Homewood Suites by Hilton Albuquerque-Journal Center

3.0 star property

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Photo gallery for Homewood Suites by Hilton Albuquerque-Journal Center

Full-sized fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, down duvets, desk
Lobby
Egyptian cotton sheets, premium bedding, down duvets, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
5400 San Antonio Drive Northeast, Albuquerque, NM, 87109
  • Balloon Fiesta Park
    ‪3 min drive‬
  • Sandia Casino
    ‪5 min drive‬
  • ABQ Uptown
    ‪8 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Flat-screen TV, DVD player

Studio, 1 King Bed, Non Smoking

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Suite, 1 Bedroom, Non Smoking

  • City view
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, desk

Studio Suite, 2 Double Beds, Non Smoking

  • City view
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking (Hearing)

  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, desk

Suite, 1 Bedroom, Non Smoking (Roll-In Shower)

  • City view
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Non Smoking

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • City view
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Non Smoking

  • Mountain view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Suite, 1 Bedroom, Non Smoking

  • City view
  • 46 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Inn & Suites Albuquerque North

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1532)
The price is €146
for 1 room
includes taxes & fees
17 Jun - 18 Jun
Drury Inn & Suites Albuquerque North

About this property

Homewood Suites by Hilton Albuquerque-Journal Center

Tuscan-style hotel with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Homewood Suites by Hilton Albuquerque-Journal Center offers 86 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Albuquerque-Journal Center. During your stay, you'll be within walking distance of BPO Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a gym and hiking/biking trails
  • Just a 5-minute drive from Balloon Fiesta Park and 6 minutes from Sandia Casino
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Albuquerque-Journal Center offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Homewood Suites by Hilton Albuquerque-Journal Center. Self parking is free.

Smoking is allowed in designated areas at this 3-star Albuquerque hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Golf
  • Gym
  • Hiking/biking trails
  • Indoor pool

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Low-height bed
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Albuquerque-journal Center Hotel
Homewood Suites Hilton Albuquerque-journal Center
Homewood Suites Hilton Albuquerque-Journal Center Hotel
Homewood Suites Hilton Albuquerque-Journal Center
Hotel Homewood Suites by Hilton Albuquerque-Journal Center
Homewood Suites by Hilton Albuquerque-Journal Center Albuquerque
Homewood Suites By Hilton Albuquerque journal Center
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Albuquerque Journal Center
Homewood Suites by Hilton Albuquerque-Journal Center Hotel
Homewood Suites by Hilton Albuquerque-Journal Center Albuquerque

Homewood Suites by Hilton Albuquerque-Journal Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 183 out of 384 reviews
Rating 8 - Good. 100 out of 384 reviews
Rating 6 - Okay. 46 out of 384 reviews
Rating 4 - Poor. 32 out of 384 reviews
Rating 2 - Terrible. 23 out of 384 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Curtis

Stayed 1 night in Feb 2025

10/10 Excellent

Ursula

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The building
Stayed 1 night in Feb 2025

4/10 Poor

Weice

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and location
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Stayed 3 nights in Dec 2024

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Travelled with family
Disliked: Staff & service, room comfort

Worst customer service

Put me in the wrong room. Refused to change me to the room I actually booked. Called before booking to see if pool was open, they said yes. When I arrived pool was closed because they didn’t feel like having it open.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leander

Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay
Stayed 1 night in Dec 2024

10/10 Excellent

Ernestine

Design is confusing
Stayed 1 night in Dec 2024

10/10 Excellent

Derek, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome locations
Stayed 1 night in Dec 2024

6/10 Okay

Sheryl

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good but could be better

Hotel staff was welcoming and accommodating. I have stayed at this hotel in the past and was surprised at how worn down it was. Physical repairs are needed but it didn’t impact the comfort and cleanliness. Hilton needs to spend some $$ on this tired hotel to make it excellent again.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Deborah Lynn

Liked: Staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Quyen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Pros: centrally located Cons: dirty, bed linens had stains and holes/looked unwashed, did not provide enough towels for number of registered guests, towels were ripped and had holes. Room did bit have all provided things for it being classified as as “suite”. There was a sink with no soap or sponge. No cups for coffee. No coffee or tea packets. We stayed for 4 days and no housekeeping done even though we specifically asked. They came in only to change towels and left the dirty towels on the carpet. Didn’t make beds or vacuum. I called ahead of time to ensure pools were working. Indoor pool idea was nice but the water was 60 deg and was told they would inform maintenance - which never happened. The AC is old and could not keep temperature even. I won’t be staying here again and would advise others to look elsewhere. We paid over $400/nt and it was 2 star service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for three nights for the Balloon Fiesta. This property was very convenient because it is just off the highway. As we learned our second morning, as long as you are willing to leave prior to 4am, it is a clear shot to parking and you miss most traffic. If not, you will sit on highway for 2.5 hours. We stayed in the one bed studio. Highly recommend as it has a fully equipped kitchen, very nice sized bathroom with a great shower and a sofa. Bed was stiffer than we like but still slept well and room was fairly quiet. Oh, and the air conditioning is awesome, as well as all of the employees we encountered during our stay. The only thing I would complain about is there is only one chair at the kitchen table, but we ate on the sofa, so not really anything to complain about. This is a great property at a reasonable price, 5 stars all the way!

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi in my room didn’t work. Shower was terrible, sprayed everywhere. Staff nice. Breakfast good. Room otherwise good
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room, bad employee

Tried to see if early checkin was available, no big deal if it wasn’t, but was looked at like I was stupid by an employee named Tonya for even asking. The third day of my stay my debit card was trying to be charged for the stay when I know I used a credit card. Since I did not authorize this my bank flagged it as fraud and I had to cancel that card and now deal with a replacement. That same day I was being charged on my credit card, which I wanted to use, but it was for a different amount than I was charged on the first day. I went to the front desk to figure this out and was understandably a bit heated. Luckily I dealt with a different employee who was very nice and said her manager would help once he was back. During this exchange, once again Tonya popped up. She told me to “lower my tone” because she was checking in a guest. I was not screaming by any means and this only irritated me more given the situation I was in with my credit/debit card. Once I figured out the card situation I unfortunately had to interact with Tonya again. I noticed 2 full shampoos were left in my room even though I had the privacy sign on. When I gave them back and asked why someone went into a room with a sign she said it was a “miscommunication” and “what would you like me to do about it?” Yet another Tonya interaction on my last night. I called for toilet paper and she said sure, walk down to get it. Walk down to the lobby in my pjs? Horrible employee! Almost ruined my vacation!
Stayed 7 nights in Oct 2024