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Hôtel L'ESCALE d'Alès

2.0 star property

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Photo gallery for Hôtel L'ESCALE d'Alès

Reception hall
Exterior
Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing
Billiards
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
5 Avenue Andre Malraux, Ales, Gard, 30100
  • Place, Regordane Way
    ‪8 min drive‬
  • Place, Ales Cathedral
    ‪8 min drive‬
  • Place, Cévennes National Park
    ‪12 min drive‬
  • Airport, Nimes (FNI-Garons)
    ‪66 min drive‬

Room options

View all photos for Standard Quadruple Room, City View

Standard Quadruple Room, City View | Desk, laptop workspace, blackout curtains, soundproofing

Standard Quadruple Room, City View

8.0 out of 10
Very good
(1 review)
  • 7 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
ibis Ales Centre Ville Hotel
Centre Ville d'Alès
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 411 reviews
The price is €80
includes taxes & fees
19 Jun - 20 Jun
ibis Ales Centre Ville Hotel

About this property

Hôtel L'ESCALE d'Alès

A bar/lounge, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk.
Hôtel L'ESCALE d'Alès offers 50 air-conditioned accommodations, with blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Housekeeping is provided on a daily basis.

During your stay at Hôtel L'ESCALE d'Alès, you'll be close to Ales Cathedral. Free WiFi in public areas, free valet parking and a free manager's reception are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a 24-hour business centre, meeting rooms and a terrace
  • 10 minutes by car from Cévennes National Park and 6 minutes from Regordane Way
  • Pets welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hôtel L'ESCALE d'Alès. Self parking and valet parking are free.

This Ales hotel is smoke free.

The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: EUR 8.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Shopping centre

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8.90 per person
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances, mobile payments and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel L'ESCALE d'Alès
Hôtel L'ESCALE d'Alès Ales
Hôtel L'ESCALE d'Alès Ales
L'ESCALE d'Alès Ales
Hôtel L'ESCALE d'Alès Hotel
Hôtel L'ESCALE d'Alès Hotel Ales

Hôtel L'ESCALE d'Alès Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 274 reviews
Rating 8 - Good. 124 out of 274 reviews
Rating 6 - Okay. 52 out of 274 reviews
Rating 4 - Poor. 19 out of 274 reviews
Rating 2 - Terrible. 9 out of 274 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
le séjour c'est très bien passé, bonne literie douche propre bon petit déjeuner et surtout bon accueil Merci
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

masera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ras
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Hervé

Liked: Cleanliness, staff & service
personnel sympas , cabine de douche vétuste .
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sanddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre, personnel sympa , petit dejeuner varié
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Tarik

Disliked: Staff & service, room comfort

A jamais !

Trés mauvaise expérience a fuire , et aucun professionnalisme du personnel, tutoiement d’emblée en plus . Je ne recommande pas
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Tarik

Disliked: Staff & service, property conditions & facilities, room comfort
Apres que le veilleur à l’accueil de nuit a 22h etait absent a mon arrivée a l’accueil , il arrive sans un mot d’exxcuse me tutoie directement. Je lui fais la remarque sur le retard de prise en charge et le tutoiement. Mécontent me demande de prendre mes affaires et de partir . Ayant payé ma réservation sur hôtels.com (confirmé avec ticket de paiement et prélèvement bancaire) me dit que hotels ne l’a pas payé encore. Il ne voulait pas me recevoir ni me rembourser ni me fournir un justificatif de non paiement . J’ai fini par appeler la Police .
Stayed 1 night in Aug 2025
Verified

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrate auf ein Zimmer mit eigenem Bad war problemlos möglich. Das Frühstück war sehr spartanisch, Brötchen Toast,Marmelade Butter Obst und Müßli.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Dominique

Liked: Staff & service, property conditions & facilities, room comfort
Sejour moins bien que l’année dernière je comprends pas que les gros chiens soit acceptés et qui aboient le soir et les enfants de même il ya aucun respect envers les autres personnes. Quand au ménage le wc n’a jamais été nettoyé pendant notre sejour ni les draps changés.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

escale a Alès

personnel très agréable, hôtel très propre, rien a redire
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Catherine

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel très vieillissant ,manque d'entretien ,et complêtement hors du temps . Le prix n'est pas du tout approprié au standing
Stayed 1 night in Jun 2025
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour une nuit
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Thierry

Liked: Cleanliness
Disliked: Staff & service, room comfort

Nul

Service après 22h nul!! Le veilleur n’a pas voulu se déplacer à 23h pour ouvrir le frigo dans lequel il y avait des boissons pour nous vendre de l’eau alors qu’il faisait 35°!!!! À quoi bon sert de l’appeler sur le numéro qui est inscrit à l’accueil. Le petit déjeuner est bof bof aussi. Les téléphone portable en main libre ça y va dans les couloirs le soir et le matin, impossible de dormir un peu le matin …. À fuir
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel bien placé à côté du dépôt et des restos.
Stayed 1 night in May 2025
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très correct, le personnel est très sympa et disponible. Sa situation est pratique: commerces, routes. Bel hôtel d'étape.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sans probleme particulier
Stayed 1 night in May 2025
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correcte
Stayed 1 night in Jun 2025
Verified

8/10 Good

Bernard

Liked: Cleanliness, amenities
Bon petit hôtel, propre et bon accueil.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour de 2 nuits dans cet hôtel Très bon accueil la reception. Beaucoup de gentillesse de l’ensemble des personnes y travaillant . Chambre petite mais propre et literie confortable Sdb très petite propre et douche bien. Déjeuner correct, suffisant pour nous. Environnement calme sur le week-end, chambre à l’arrière de la route passante.
Stayed 2 nights in May 2025
Verified

8/10 Good

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Bien pour passer une nuit facile d'accès
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Notre séjour c'est très bien passée 3 nuits chambres propres, douche et wc privé, dommage que le petit déjeuner n'était pas à la hauteur de notre expérience, pas de charcuterie, un mini petit plat de fromage très juste pour une personne, hôtel très calme et sécurisé la nuit. Et excellent emplacement
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Werner Rudolf

Disliked: Property conditions & facilities, room comfort

Kein Hotel für die Winterzeit

Der Aufenthalt war in der Winterzeit. Das Zimmer lag an einer Aussenwand im 2.Stockwerk und war nicht vorgeheizt. Dementsprechend war es so kalt, dass ich noch vor Mitternacht ausgezogen bin und in einem anderen Hotel übernachtet habe. Es hatte nur wenige Gäste und ich verstehe nicht, warum man in der kalten Jahreszeit sich nicht auf einige Zimmer in der Mitte des Hotels konzentriert und diese korrekt heizt.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities
chambre bien équipé et propre calme et personnel au top. petit déjeuner bon et copieux .
Stayed 1 night in Aug 2024
Verified

8/10 Good

Gaëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel confortable, parking gratuit

Hôtel où je fais régulièrement une halte,personnel sympathique,chambre confortable et surtout propre, parking gratuit
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très moyen

Hôtel très moyen, pas très propre. Petit déjeuner très succinct
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Lacour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très sympathique et à l'écoute. Accueillant, très bon petit déjeuner. Propre, pour un deux étoiles je trouve qu'il est très bien. Cela fait la 2ème fois que nous y allons et nous y retournerons.
Stayed 1 night in Feb 2024