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Queen of the Loch, Balloch by Marston's Inns

4.0 star property

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Daily full breakfast (GBP 8.75 per person)
Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Garden
Exterior
Children’s area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Old Luss Road, Alexandria, Scotland, G83 8QW
  • Place, SEA LIFE Loch Lomond Aquarium
    ‪6 min walk‬
  • Place, Loch Lomond Shores
    ‪7 min walk‬
  • Place, Balloch Castle
    ‪4 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪20 min drive‬

Room options

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Accessible

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Queen of the Loch, Balloch by Marston's Inns

Inn with free parking, 9-minute walk to Loch Lomond
A restaurant, a bar/lounge and a garden are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided.
Queen of the Loch, Balloch by Marston's Inns offers 27 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Alexandria inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Queen of the Loch, Balloch by Marston's Inns. During your stay, you're just a quick walk from Loch Lomond. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Loch Lomond and Loch Lomond and The Trossachs National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free.

This 4-star Alexandria inn is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Queen of the Loch, Balloch by Marston's Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 8.75 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Queen Loch Marston's Inns Inn
Queen Loch Marston's Inns
Queen Marston's Inns Inn
Queen Loch Marston's Inns Inn Alexandria
Queen Loch Marston's Inns Alexandria
Inn Queen Of The Loch by Marston's Inns Alexandria
Alexandria Queen Of The Loch by Marston's Inns Inn
Queen Of The Loch by Marston's Inns Alexandria
Queen Loch Marston's Inns Inn
Queen Loch Marston's Inns
Inn Queen Of The Loch by Marston's Inns
Queen Of The Loch by Marston's Inns
Queen of the Loch, Balloch by Marston's Inns Inn
Queen of the Loch, Balloch by Marston's Inns Alexandria
Queen of the Loch, Balloch by Marston's Inns Inn Alexandria

Reviews

Queen of the Loch, Balloch by Marston's Inns Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 332 out of 649 reviews
Rating 8 - Good. 206 out of 649 reviews
Rating 6 - Okay. 85 out of 649 reviews
Rating 4 - Poor. 16 out of 649 reviews
Rating 2 - Terrible. 10 out of 649 reviews

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Kathryn

Travelled with family
Disliked: Amenities
We reserved a twin room for two non couple adults. On arriving we found that we were given a double (1 bed). When we asked to either change or for staff to separate the beds, we were told no one was available. We offered to separate the beds ourselves if we could just have the linens and were told that staff didnt have access to the linen cupboard. We were given one extra comforter and tokd that the beds would be made right in the morning. We separated the beds ourselves and improvised with what we had. The next day staff didnt touch the room...no new linens, no new towels, no tea bags, nothing. Our final day we were given two twin comforters, but our improvised linens (improvised by us) were not changed. Staff was never available to assist us as they were busy with patrons of the bar and restaurant. There is no dedicated staff for the hotel. There is no closet, no space to dry wet clothes (for a hotel in the Scottish highlands), very few amenities. I would not recommend staying here.
Stayed 3 nights in Jul 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a night after a wedding and room was good
Stayed 1 night in Jul 2025

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll admit checking into the property inside of a restaurant was not expected. The check-in notes should probably mention this. The servers in the restaurant were very good especially Natasha. The WiFi was pretty much worthless. The property was clean and had ample parking spots.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds. Helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was easy to get to from the train.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very small, dated rooms. Uncomfortable beds. Very budget-level.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad Emran Islam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay

Stayed 1 night in Jul 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly!
Stayed 1 night in Jul 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good clean quiet hotel
Stayed 1 night in Jul 2025

6/10 Okay

Claire

Travelled with family
Liked: Amenities, property conditions & facilities
Toilet seat was loose and there was mould on the bathroom ceiling. The room was spacious and well presented, good power shower. One of the barmen in the restaurant/pub wasn't friendly or approachable, didn't really want to help and clearly didn't want to be there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I liked it all there was nothing we didn't like
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean. Modern. Nice restaurant next door. Lots of parking. Friendly staff. Good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access from train station about 10mins walk. Shrubbery gives a nice nature feel room was clean and a the pub had great food. Had two single beds maybe a bit small for some people.
Stayed 3 nights in Jun 2025

4/10 Poor

Theresa

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Saggy mattress, had to walk to next building for bathmat, heavy loud doors, key card required to enter building and turn on lights so couldn’t leave someone in room if wanted to go out with key. Should have spent a little more to stay somewhere comfortable. But the town is quite lovely!
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Rooms spotless and very comfortable. Well priced bar and restaurant. Walking distance to the Loch. Staff super friendly. Very well priced in an expensive area.
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and in good condition. Good location. Staff friendly and helpful. No separate reception area, you check in at the end of the bar. Bar closed quite early.
Stayed 1 night in Jun 2025

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities, good value for money and very helpful, pleasant staff. Breakfast and evening meals excellent and good value for money!
Stayed 1 night in Jun 2025

8/10 Good

Lesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable/quiet/clean - efficient check in
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, cheery people AND when my daughter left her jewelry /wallet we looped back to get finding everything intact. So thankful and will refer anyone heading this way. Thank you!
Stayed 1 night in Jun 2025